Express Sewer & Drain

I called Express drain and accurately described what needed to be done to clean my drain as had same thing occur about 3 years ago. I told their operator that they would have to go in through a vent and told her they had an 89 dollar special which I would like. Their booking operator said that that would be the price and that she would make sure to put that in her notes. When the technician arrived he said NO to that price and said it would be over 200 dollars, which I refused. He said that that price quoted was a mistake. and had the office call me. The lady I spoke to which was a different one that the one I spoke to originally kept cutting me off all but called me a liar. I KNOW what my original conversation was and how specific I was as to what I needed. As far as I’m concerned Express Sewer is nothing but a ripoff trying to give you one price and then changing once get on the job. I would recommend that all potential customers stay clear from this unscrupulous company. When I told them I would leave a negative comment here on Unilocal they said to go ahead as they would dispute it as they have done with others in the past.

Armando came out and fixed the problem when two other companies couldn’t fix it. He is very knowledgable.
They have the right equipment and that makes a big difference. I will defiantly call them the next time I have a problem. Simply more bang for the buck.

Had a sewer inspection done for a home I am purchasing. Company recommended by a friend.
Excellent work. Exceeded my expectations.
Worth every cent.

These people are great. Armando came out on a rainy Sunday and put the camera down the pipes and discovered the backup problem was with the county lines and not my line. The best news was he didn’t charge me, telling me to call the city. I was very surprised and grateful to know there are still people who will do a courtesy service for a person. Thank you Express Sewer & Drain! I will tell all my neighbors about you!
Celia Glacken
Sacramento, CA

Once again Express came to our rescue. Our kitchen sink plugged up and we called Express who were here in two hours as promised. They installed our trench less sewer line years ago and unplugged our washer in 2014. Our home was built in 1962 and the kitchen clean-​out plug was frozen and hadn’t been removed in years. Prior to using Express other companies had tried to remove the plug and weren’t successful.
Today Jason Maduri (I would recommend him if you call to have work done) worked his behind off removing the plug. He was able to do what many before weren’t able to do.
I highly recommend this company.

It was «ok». The tech they sent fixed what he could. Problem not solved as it will require more expensive handling. So still have the problem. Not their fault though. However the guy they sent had no other suggestions or ideas of what could be done — and I thought they were a little pricey for what they did. He also borrowed the hose to try to help with one of the problems, but then I found the next day he failed to put it back. Just sort of sloppy. He was courteous enough and seemed competent enough in the simplicity of unplugging a drain and roto-​ing some roots out of a pipe. But beyond that not super impressive.
Had I not been in a rush to get someone there I think I would have been better off with a sole proprieter — one man band — guy who would be more reasonable in the rates and more interested in satisfying the client.
Maybe the company owners care about quality of service — but when it comes down to just the hired guns, I don’t think they are very into doing anything more than just what they came to do and get in and get out and move on — and oh well if the problem is still there — if you have another chunk of money I can stay and fix it for you. But oh, I don’t have that equipment on my truck and would have to reschedule.
Yeah… not super happy with this experience.

I have known the Will (the owner) for years. one of my rentals had a plumbing problem that could only be fixed by a professional. Express made arrangements with the tenant and they were on the job the next day. Very courteous and professional. I will be hiring them for all my future plumbing needs!

We had a sewer backup on Mothers Day Sunday; after calling the County of Sacramento Sewer District (who came out immediately and confirmed that it wasn’t a clog in the main sewer on my street), we called Express Sewer & Drain. Andrey came out around 4pm that Sunday and immediately got to work. He discovered (much to our surprise) that our sewer connection ran out our back yard down a hill across some neighbors properties. It took him two days to fully diagnose, clear and repair what turned out to be a 50 year old sewer connection that the County didn’t even know about (they finally found a construction permit from 1968 but the connection wasn’t on their maps!). He added a cleanout connection next to our house and at our property line to provide access if we have problems again in the future. Andrey was terrific to work with, very professional and always responsive, answering his phone as needed to coordinate things.
Will definitely use Express (and ask for Andrey in particular) again for other plumbing needs (hope not to need them for sewers ever again, though…)

I called them and they came out the next day. I did not need any work done I found out, I just needed to clean the hair out of the drain myself in both showers. They did not charge me for that call or advice so I am going to use them the next time I really need something done. They work really hard there and by all the reviews you can tell they are awesome.
The wierd bad review down below they should just toss out, really! If you had a problem then go out there and tell them.

i recently had Express S&D come because our main drainage line was clogged. I had never used them before, but reviews and grading on Angie’s List were excellent. I can see why. Armando came out right on time, and assessed the situation. He showed me through his camera in the pipes what was going on, located the clog quickly, and got to work. He found a tree root had broken a portion of the old cast iron pipe and grown a mass of roots inside. He showed me every step of the way what he was doing, explained why, what he needed to do to fix it, and made suggestions of work to consider to avoid some problems in the future. He was very informative and friendly, worked efficiently, and did a great job at what I felt was a very fair price. I would definitely use this company in the future and wouldn’t hesitate to recommend them.

I am delayed in writing this review, this actually occurred about a month ago. Let me start out by saying I didn’t have any service done by them, but I actually have in the past and the experience was not bad. However this recent encounter has completely changed my opinion. They were doing some work on the house next door to mine and during that time they parked in front of my house and completely blocked my driveway. I would not have been able to get out if I wanted to, or even worse if I needed to. I left a note on the truck asking them please not to block my driveway, and thought maybe once they saw that they would come apologize, but nope that never happened. And when they finally did leave they hit and knocked my trash can over. Thank goodness that’s all they hit! Not only was this rude and unsafe, but I think it’s illegal too. I had been considering them for future work but not anymore.

Wow, these guys were so incompetent. The only reason I even called was because of good Unilocal and Angie’s List reviews. They had to come back to our house 4 or 5 times to finally fix our problem. I am still not even sure all of it is fixed. Not good.

Within an hour of my call someone was there to take a look. Quickly evaluated what we needed (new faucet, old one not fixable) and gave us time to pick out a new faucet for him to install. Came back first thing in the morning. Despite having severely rusted bolts and other complicating factors that required heavy power tools to get out, he had it all in working order quickly. Coincidentally, and unrelated to the initial issue, the cold supply line sprung a leak only minutes after he left! We called and he was back in minutes to replace the lines. We were extremely impressed with the professionalism, knowledge, and efficiency of the people at this company. Going to call them in the future for sure.

This company is amazing! We had a leak that forced us to shut off the water main to the house overnight. Called them at 7am and they said they’d be here by 8:30 at the latest. Got here early and were done before then! Max was really nice and explained everything ahead of time, and it was less expensive than I expected. These are my peeps for anything plumbing related from here on out. :)

Professional, polite, and thorough, Cory was able to clear the blockage in the drain. He also offered to run a camera down the line. When we found roots protruding into the line, he used a locator to find the approximate location of the line in the ground where the roots were penetrating. He recommended a free service from the county to determine the ownership of the pipe where the break was.

Since when they replaced my Orangeburg sewer line; I’ve recommended them to one of my customer’s who’s warehouse needed their sewer line replaced. They won the bid and completed the job, now no more port-​o-​pots of the staff ;-)

If you have a plumbing or sewer issue, I HIGHLY recommend calling Express Sewer & Drain! They are friendly, timely, professional, honest, and the best value!
Timely & Accommodating
I recently bought a house in Rancho Cordova right near the American River levy. When my bid on the house was accepted, and I was in the inspection phase, I decided I wanted to call a local business to inspect my sewer line. When I googled, Express Sewer came up. I went to their website, and I was sold. The website is professional, informative, and lets you know the services they provide in a way that is understandable and easy to navigate. I called them up and they were able to come right away.
Best Value & Honest
They gave me a good deal on a video inspection of my sewer line. Upon inspection, it was clear that the mulberry tree roots in the front of the house were eating away and clogging two areas of the line. They gave me a quote on changing out the sewer line.
After I bought the house (sellers gave me a discount on the house after they saw the video of the sewer) and it came time to deal with the sewer line, I got a second and third quote to change out the sewer line to see if I could get it any cheaper. Turns out Express Sewer had all of them beat by several hundred dollars. When I called them back to discuss my options they were straight up with me. They told me I could pay them to do the whole job or I could save money by digging up the line myself, and then they would come in and switch out the line. They even told me I could learn to switch out the line myself if I really really wanted to save money.
They want to be your plumber for life!
I really appreciated their honesty. I really think they understand that when you build good relationships with people they come back again and again again. And when you are a home owner chances are your not going anywhere, and plumbing issues are going to come up. You want to hire a company that is friendly, honest, willing to negotiate, does good work, and is there when you need them. Express Sewer & Drain is just that kind of local business.
Highly Recommended!

My house is old. Everything about it is old and was needing repair when I moved in and that includes the plumbing.
I had had a plumbing inspection and the drain lines cleaned and scoped and knew that the main sewer line was old clay pipe with roots getting into it and that it would need to be replaced probably sooner rather than later if I wanted to avoid worse problems and expense. The estimate at the time for trenchless lining was $ 5,000 and would be even more cost to have a clean-​out installed for the city (just where it would destroy a rose bush I didn’t want to lose).
With as many other repairs and improvements the house needed to make it livable I put off the dreaded and horrendously expensive sewer line fix; that is until recently when I saw an e-​mail pop up from Angie’s List offering Trenchless Sewer Lining by Express for $ 1,649. Wow! Just what I was needing with a savings I couldn’t resist. I immediately signed up for that deal.
When I called to schedule I was a bit confused and put-​off because the person I was speaking to seemed to have no idea what deal I was talking about. He said he would contact the owner and get back to me. Turns out this was something brand new and the owner has been so busy he forgot to mention it to his employee, thus the confused response I got. With that straightened out my questions were answered and an appointment was scheduled.
Nice young men showed up and got to work, but unfortunately what they found was what I already knew and was expecting because of the broken sidewalk and sinking street. There was a break in my line, and they also found that my old drain was nearly level and not properly sloped. Because of these issues trenching was going to be necessary, but even with that added expense it was still a great saving, and they also told me they could dig out the roses I wanted to keep so they could be set aside and replanted rather than simply ripping them out.
While they were here and digging they also offered to dig anywhere else I might need help, and thanks to that I was able to get a lemon tree planted in my back yard that I couldn’t have handled on my own. They also did some other soil loosening and digging for me that had nothing to do with this job but was done just to be helpful. You’ve got to love that kind of service that goes above and beyond.
Because of needing to coordinate work with the City (and the City not being very organized or prompt), work had to wait and I was left with a mess for several weeks rather than just a few days. To make up for the delay and inconvenience (even though it was not their fault) they took another $ 500 off their charges for this job. I said, «Saving money is good. Saving a lot is even better. Thank you!»
I’m definitely a happy customer and would recommend this company to anyone needing their services.

We had a steady stream of water pouring out onto the street from our storm drain cleanout, and after ruling out any issues with our lawn irrigation system, the city water department came out and confirmed that we had a leak in our water supply line connecting the water main to our house. As this ran across our backyard, the responsibility for repairing (and paying for the work) fell to us… so we lined up 7 different plumbing companies to come out and provide estimates of the work and costs required to replace the line. Our water supply line was the original 50 year old galvanized pipe, so I wasn’t interested in doing a band-​aid fix, as it seemed likely that if we didn’t replace the entire line, we’d almost definitely be dealing with future leaks. As well, we recently had a backyard makeover completed (thanks to one of those home makeover tv shows), so the last thing I wanted to do was dig a trench across our entire backyard and risk ripping up all the beautiful work they did, so my preference was to go the trenchless route.
Of the 7 companies that came out to provide estimates, 3 said they didn’t do trenchless, but could dig a trench around our backyard features, which would significantly increase the amount of labor (and costs.) The other 4 companies all offered a trenchless solution, whereby they would dig a hole where the water supply line connected to our house and another where the water supply line connected to the water main, and then use a big machine to «bore» a hole through the ground and then feed the new water supply pipe under the yard. That was definitely our preferred route.
Express Sewer & Drain was company #7 to come out, at which point I was exhausted from hearing different stories from each plumber, receiving (wildly) different quotes for the work (the highest being 3x as much as the lowest — how does one know who’s legit or not?) However, I was very impressed with Nathan from Express, as he was friendly, professional and confident that they could do the work and do it well. After he provided his quote (the most reasonable of all the trenchless quotes I received), I looked up Express’ reviews on this site (and others) and it was clear they were a quality company who did quality work. In addition, they were the only company to include the effort & costs of getting permits from the city for the work in their quote. As such, I chose Express Sewer & Drain to complete the work for us.
The following Monday, Nathan and his crew were in front of our house before 8:00am. They had the 2 holes (really, 1 is a hole while the other is still a bit of a trench, but only on the lawn area — the rest of our very developed backyard was left unscathed) dug very quickly, and I was impressed with how they cut the lawn sections out and carefully set them aside for easy re-​install once the work was completed.
At 5:30, Nathan called to tell me that they had to wait until 2:00pm that day for the boring machine to get to our house, but once it had bored the hole, they were able to complete the work by the time he called me, and that everything went smoothly and without a hitch. He explained to me that I should run the bathtub faucet for a few minutes to flush out the lines (as both air and a little bit of dirt do get into the water lines), so I did that and within less than a minute all dirt from the lines was flushed through. He let me know that the city confirmed they would be out to do their inspection and sign-​off, at which time they (Express) would return to backfill the holes, lay the sod back down in place and clean everything up.
When I got home that Monday night to check it out, I have to admit I was surprised at the length of the trench they dug in the lawn, as well as the mess that digging up so much dirt can make (on the surrounding lawn and even on our house itself where the water line connects), but it was just dirt — I was hopeful that they would clean it all up the following day (I actually called Nathan to confirm that, which he readily did.)
5:00pm Tuesday Nathan called to let me know the city came out at 4:00pm that day to inspect and that everything was approved and signed off on, so he had backfilled the 2 holes, cleaned everything off (with a hose) and also let me know that the grass they laid back down was a couple inches higher than the rest of the yard, but not to worry, as the dirt in the hole would settle and the lawn would drop back down into place. Apparently, people often make the mistake of putting the grass back down flush to the rest of their lawn, and when the backfilled dirt settles out, you end up with sinkholes — I had no idea and really appreciated that heads up.
Quality job, quality company, very happy customer. Highly recommended.

First of all, let me be clear that Express Sewer and Drain should NOT be confused with a similarly named company.
Nathan and Will of Express Sewer are total pros: they solved the complicated sewer problems at my home, working until 10pm to make the situation right. They are hardworking, honest, and affordable. I highly recommend this company for all your trenchless sewer needs and sewer scoping.