Wainright and Wassel, DDS

Love Dr. Wainwrights assistant and Mark seems very competent as Dentist. But maybe too over zealous with what you «need’ and then there is huge bill. they don’t have full choice of filling types.

We really love Wainwright and Wassell. They take such good care of us and our kids. They way they deal with the pediatric aspect is amazing. My daughter had to do a tooth extraction today and they took such great care of her and were so encouraging and concerned for her. I wouldn’t hesitate to recommend them to anyone.

The dental work they gave me was fine, but they have no idea how to communicate with insurance companies or with their customers. I got three separate bills for one trip. The first bill was for my copay, the second bill was because they did work that the insurance company wouldn’t cover even though they said that my insurance would, and the third bill was because they underestimated the second bill and wanted even more money. Granted it sounds like my insurance sucks, but this office set expectations for how much I was going to pay multiple times and failed to come anywhere close to their estimates. I paid almost triple their initial price and now I can’t afford the rest of the fillings they say I need. Time to find a new dentist.

Terrific experience with this office. I’ve been seeing Dr. Bruce and he is terrific! He’s funny, friendly and no nonsense, very skilled and attentive to my comfort. The staff is friendly and professional. I am thrilled with my experience there.

I did not go to the dentist for a long time due to lack of insurance and financial issues. This not only took a toll on my teeth, but also on my self-​esteem. I knew my teeth and gums were unhealthy and I didn’t like my smile, but I still did not go. Fear also kept me from going to the dentist. I have had previous bad experiences and although I wasn’t happy with myself, nothing hurt, so I put off going to the dentist and told myself I’ll go soon. Soon didn’t come soon enough and I had a toothache. I knew I had to be seen. After getting a great recommendation for this practice from Shane Jones, I decided to try them. I was teary-​eyed and embarrassed when I called for an appointment. I didn’t want anyone to see how badly I had neglected my teeth. From the time I called in May to make my first appointment until now, I have become a loyal patron of Wainright and Wassel DDS. They are not only very professional, they are also very knowledgeable about new technological advances and have always taken great care of me. I fear pain, but Dr. Wassel always ensures I am comfortably numb (lol) before any procedure. Janise and all of the staff there are wonderful and very supportive, especially with scared patients! From the time I enter for my appointment until I leave I feel like I am a part of a very kind family who is there to support me throughout any procedure I have done. I have never had pain during a procedure and my pain, if I ever have any after a procedure, has been managed as well. I rarely have pain after procedures, but there are some procedures, like today’s tooth extraction, that will inevitably be sore afterwards. I will not stop going until I get as close as I can to how my teeth were before I started neglecting them and then I will keep going to maintain my teeth. If you want professional, knowledgeable people who are also kind, funny, and take the fear out of dentistry, this is the place to go. I would recommend the practice to anyone (and I do all the time). I just can’t say thank you enough for all the genuinely kind people who got me in the door and have kept me coming back. There is no reason to associate anything but positive things with dentistry at this practice. If you’re looking for a new dentist where you will be taken care of like you are family, look no further. I highly recommend Wainright and Wassel DDS and am grateful to everyone who has helped me get my smile and my self-​esteem back. I just wish I had found them sooner. Check them out. You won’t be disappointed. I’m feeling better than I ever have and I thank Dr. Wassell, Janise, and all of the staff there for caring about their patients and about what they do. If you have dental issues or just need a good dentist — look no further.

Everyone here is very friendly and helpful. I had a cleaning done and got two wisdom teeth removed, and it went by very well with minimal discomfort.
Highly recommended!

Great caring professional staff, been with them for 23 years. My teeth were kept in great shape thanks to these wonderful people.

So glad I found this dental office on Unilocal!Recently moved to the area and was trying to find a well-​established and well-​respected dentist. Look no further! Would highly recommend this office due to the professionalism of the staff, the non-​existent wait time, and the quality work they do.
Everyone is friendly and makes going to the dentist an enjoyable experience. They also have a really nice waiting area :)

Dr. Wassel is the best dentist ever! I recently had to go in to have some fillings done and a partial crown, my experience was comfortable from start to finish! My fillings blend in nicely with my natural teeth and my crown was made in office! I didn’t have to wait two weeks to get it! The office is clean, organized, the staff seem to really enjoy working there. I would highly recommend this office to anyone, young to older! Thanks Dr. Wassel and Janise for helping make my experience wonderful!!!

Man does this place cater to children or what! Very nice, clean, and friendly. So happy to find a dentist that is wonderful.

I can not believe I have been a patient for over 20 years and I have never thought about writing a review on Unilocal.My experience yesterday and all the other times has been that the front desk personnel are sweet and efficient. Dr. Wainright and his son are both excellent dentists. They never seem to do any unnecessary work to get extra money. They just do what is needed to keep your teeth healthy. And the office manager Debbie is wonderful too. Lastly the checkout is always efficient and kind too, especially Debbie number 2, at checkout. I don’t want to tell you who my dental hygienist is because she is too good to publicize. But you can’t go wrong at the office, our family is certainly proof of that. Great honest service and files your insurance too.

Great staff, great atmosphere. I used to be petrified of the dentist to the point where I avoided them for 8 years. Seeing Dr. Mark changed all of that. He’s skilled, supportive, and most importantly, hilarious. I actually get excited to go to the dentist now! And I can’t forget about the best tooth scraper in the business, hygienist Karyn! Seriously, give these amazing people a visit. You won’t regret it.

I am so glad that I found Wainright and Wassel through its wonderful ratings on Unilocal!I have had nothing but positive experiences with this dental practice. Everyone that works in the office is friendly – from the reception staff, to the dental hygienists, to the dentists. The intake was two appointments back to back (I did mine on consecutive days), one where you have x-​rays taken and another where you have a cleaning.
Plus, they have appointments starting from 7am, so I can squeeze it in before work.

At age 40 I hadn’t been to the dentist regularly, and when I did go it was a very unpleasant experience, both administratively and procedurally. I had terrible pain in a molar and finally decided to try and pick a regular dentist. I went to Wainright & Wassel based on Unilocal reviews and I’m glad I did. The entire staff is wonderful. Dr. Bruce took care of me and is amazing at what he does. I don’t handle the pain so well but each time I’ve gone he’s done a fantastic job at numbing me up and getting the job done quickly and efficiently. I get a sense that he sincerely cares about patient well-​being and trust his advice, and I don’t trust many people. I would strongly recommend Wainright & Wassel to anyone looking for a dentist.

I have been going to this dental practice since the early 1980s. The staff is absolutely wonderful! They are friendly and accommodating. The front desk greets you with a smile, calls you by name, and is prepared for your visit. They know their patients. When you are having dental work done, they keep you comfortable and act as if there is nothing they would rather be doing than seeing you for your appointment. When Dr. Wassell gives you novacaine, you do not feel it. The dentists are skilled and make great decisions regarding treatment plans. This is the best practice in Raleigh!

Excellent dentists and staff, very friendly front desk ladies! I wouldn’t trust my teeth to anyone else in the area!

Since I partly chose my dentist after moving to the area based on Unilocal!reviews, I feel it necessary to write my own and confirm others’ reviews for Wainright & Wassel.
It’s hard to think that going to a dentist is a pleasurable experience, but they do their best to achieve just that here. The office is large, with different areas dedicated to regular cleanings versus dental work. Their equipment is new, and while their procedures seem current and maybe even progressive, they are not excessive. The staff are all incredibly friendly, and they were so accommodating for my busy schedule at my initial cleaning, which I truly appreciated. I also really appreciated that when I had dental work done recently, Dr. Wassel took his time to make sure things were right the first time around. I would much rather have an appointment that lasts 20 – 30 minutes longer than have to return on another day.
Overall I’m very happy that I looked to Unilocal!when choosing my dentist, and even happier that the reviews steered me in the right direction!

The way we usually find a doctor or dentist is to use our handy-​dandy insurance companies recommendation and go to the closest office to our home or work. In the past, this usually makes for us being satisfied with our service. But this time? We hit the dentist jackpot!
My husband was the one that went first for his cleaning and to get a crown fixed. A crown that the last dentist had done and then fixed for about 2 months and still never got it right. Guess what? One visit with this office and my husband has no issues with his crown.
I slacked on keeping up with my teeth… and I knew this so it was no surprise when I had a handful of cavities and a scaling that needed to be done. The best part? Dr. Wassel is a pro at giving a shot. No kidding, I never felt a thing. Even when he states it will sting for a second, you don’t feel it. I also liked that I never had to wait for hours after my appointment time to be seated. And the fillings were done fast!
They do a lot of in house work here, so you won’t have to drag out your appointments which is nice. Time is money and they apparently take that seriously here. So satisfied that we had them see my son.
They will definitely be keeping our business! I have a crown that also needs fixing and I am sure to be happy with it when they are done! If not… you can be sure I will be right back here telling you all about it!

Outstanding dentist. The staff and dentists are skilled for all types of patient care. I have complications due to jaw surgery and finally found a trauma trained dentist in the triangle! Dr Mark Wainright’s skill in dentistry and anesthesiology are the best I have found in 20+ years.

So – the September 1 update I promised.
This dentist office shall wholeheartedly retain its 5-​star rating from me, as well as a big shout out from me to all of Raleigh: if you need a dentist, GO HERE!
Everyone on the staff is awesome (to me, «awesome» is an over-​used word, but in this case it totally applies). They did my cleaning first which was fine, even though it had been a little over a year since my last cleaning. After that it was over to the dentist’s chair where Dr. Wassel did a fantastic job of undoing shoddy work, and then re-​doing good work, from my previous dentist. No kidding I didn’t feel the needle (either time) and the whole experience was quite remarkable for a dentist appointment. They didn’t even mind that I brought along my iPod to drown out the noise (I hate the noise!!).
The insurance estimate came in a little lower than they’d projected, which was a nice surprise, and I bought an electric toothbrush. Floss, people!