Unleashed

My boyfriend and I ate at the restaurant next to this pet store. After we finished eating we decided to go into unleashed to find supplements for our puppy. I asked the employee if they had supplements for my puppy to stop him from eating his waste. She said she had to ask someone about my situation so I told her that I would walk around the store until she did. When I turned my back the other employee named JOHN made an inappropriate comment and they both laughed. I felt really uncomfortable so I told my boyfriend that I wanted to leave. After we left my boyfriend called back to speak to a supervisor. JOHN answered the phone and once he figured out who we were he hung up on my boyfriend. This is VERY unprofessional behavior. Petsmart is a large chain but I have never been treated like this before with them. Go to Petsmart or anywhere but here.

I love coming here because the service is top notch! This place is small and doesn’t look like much compared to giant pet store chains, but the employees here really care about the wellbeing of your pooch. We’ve bought food, treats, toys, and even a halloween costume from this location and they are super nice with the return policy. It feels great knowing that I can support a local business that cares for pets (only high quality food here!).

Great staff! Great products! The self bathing area is awesome! Love supporting local business! The prices are not too bad compared to other dog «boutiques.»

First time here, everyone was knowledgeable, helpful and so nice. They gave me advice and resources to help my dog with severe allergies, from food, treats, lotions and spray, which is all safe holistic and natural. Better than going to vet and getting steroids or med’s that are a short term unsafe fix. Definitely will be purchasing all products here from now on.

Stopped in on a whim because I had just brought my dog to the vet and figured she could use a special treat. The staff was incredibly welcoming and helpful. They were very friendly towards my pit bull (often times we aren’t even allowed in stores but not this time!). I got some inexpensive treats and I found some great dog food with even better prices. After I saw how competitively priced the dog food was, I asked an employee if she could help me. She was incredibly knowledgable and lead me to the perfect dog food. The store even does a frequent buyer program where if you buy 12 bags, you get one free. With 3 dogs that’ll extremely beneficial. I’m so glad I stopped in and I’ll definitely be shopping there now for all my pet-​related needs!

My favorite of all pet stores! The crew here is incredibly helpful whether it be about food, environment, behavior or toys best suited for your dog (s). We consistently buy from here because they are local!

There are so many good reviews on here that I hate putting a not so great one but here it goes. I have been here a few times, live in the area so I can actually walk there with my dog which I love. I wanted a frozen bone for him and the staff was really helpful picking something out for him. The only real complaint I noticed in the beginning was the cleanliness around corners of things where it seems some dogs may have marked. Anyways, fast forward a few weeks. I need to bathe my dog BADLY. It was a saturday, pouring down rain, my only day off in weeks, I called in the afternoon to see if there were any appts available for a bath. The girl on the phone told me they actually had a rescue group there today giving baths and I didn’t need an appt, I could just walk in. Awesome! I don’t have to bathe my 110lb dog and it’ll be a donation to a great cause. An hour later, I load up my dog while its monsooning out, drive over there. Walk in the front door and this woman and husband are standing at the counter checking out and have this huge vicious dog that is trying to attack my dog. My (calm and controlled) dog and I are in the front corner cowering from this growling, barking, and lunging dog and a woman who cannot control it. He is pulling her literally out of her flips flops about to let go of the leash, barely hanging on, and NOBODY IS DOING ANYTHING TO HELP! There were probably 2 or 3 staff members at the front and none of them are doing anything or saying anything to this woman to control her dog. Her husband finally finishes his transaction and then finally goes over and pulls the leash to pull him back. I’m sorry, but as staff of a pet store, I think it is your job to step in where there is about to be a dog fight when a woman is being pulled out of her flip flops and I’m trying to protect myself and my dog from being attacked in a corner. They finally leave but I’m so annoyed at this point that I had no help and my friendly dog is now visibly shaken from this altercation. Walk up, hey I’m here for the rescue group doing dog baths today. Oh I’m sorry, they are leaving right now and we are back to taking appointments and we don’t have any available for you today. Ummm what?! I JUST called an hour ago and you mentioned nothing about what time they were leaving and you flat out said I didn’t need an appointment today! Yeahhhh sorry, the next appointment is coming in 5 minutes so we don’t have time for you today. I have a short haired dog, it takes 5 mins tops to bathe him, I don’t need to do nails, dry him, or anything else, can I please just run him back there in the bath since you told me I could come in today. Nope, sorry. You can come another day next week… So I actually have the decency of being a good customer and calling ahead to try to get an appt, you tell me I don’t need one and a recuse group is there doing baths and I can come in at any time, I come in pouring down rain, almost attacked by a vicious dog while the staff does nothing, and then tell me the complete opposite of what you told me on the phone and refuse to let me bathe my dog before the next appt? This is just bad customer service. I’ll just go to Petsmart to shop which my dog thoroughly enjoys, the staff loves him and gives him attention and treats, its much cleaner, have never had a dog try to attack mine, and I’ll take him to another dog bathing spot in the area with better customer service. My dog and I left, soaked, shaken, annoyed, and with no bath.

I couldn’t believe it the first time I walked into Unleashed and was walking around the treat section and I noticed that every single treat they had in the store was wheat free. I have a twelve year old Beagle that has been allergic to wheat her entire life. I have spent so long looking everywhere for wheat free treats. This store was amazing to me that I can literally choose any treat on their shelves and know it’s not going to upset my dogs stomach. Not only are their products great but their staff is always smiling and very helpful. I always enjoy shopping at unleashed. If anyone is looking for a great local pet store this is it. And they often host dog wash events and have pictures with santa. This store kinda does it all for people who love their pets! I would recommend them to anyone!

I really like coming to this store! The staff is always so friendly and helpful (without hovering). A few months ago I came in looking for a new harness for my tiny dog (6.5 pounds) who has a trachea problem. They told me that if I brought him back with me they’d do a harness fitting for him to see what would work best. The size I ended up getting him that day on a guess was the right fit, but I think it’s so great that they will do that! I always refer my friends to this store.

Shopping at Unleashed is so much more than shopping at a Pet store. I love that they have personally visited the manufacturers of the brands that they carry. My dog eats a raw diet and they are one of the few stores in the area to carry commercial raw foods. They also have a wonderful selection of treats and toys. My dog loves when I come home from there because he knows there is always something special just for him. My cat also loves the freeze dried raw that they sell, she refuses to do regular raw foods and is very picky.
I was super excited to hear that a new Unleashed store is coming to Cary because it will be closer for me.

I’m so glad Unleashed is located close to my home. They have knowledgeable very friendly staff, better selections for food and snacks, and my dog loves visiting the store. Big stores like PetSmart has its place but can’t replace the quality the stores like Unleashed provides. My dog and I took a dog obedience class at the Unleashed store (Lake Boone store) run by Paw in Training last year. The class was well run, fun, and my dog still tries to go visit the class room hoping to find his teacher (Angel) and his class mates each time we go to Unleashed. :-)

My one and only source for dog food in the triangle. Her Royal Furriness has been on a raw diet for a decade now, and Unleashed is one of the few places that sells the frozen tubes of dog food that keep her happy and healthy. The people who run this place are all dog lovers and fantastic to talk to, and I’m more than happy to go out of my way to support this locally-​owned business.

I adore this store! It has everything healthy + fun for your four legged friends. They also have a self dog washing station but I have never used it so I can’t talk about it. The staff is very helpful and friendly. This store can get quite busy on the weekends. They often have charity pet washes and adoption events.
Also, the prices are very reasonable. Many times specialty pet stores can be more expensive but I find that isn’t true with Unleashed. Stop by and check it out. You won’t be disappointed.

Live in North Raleigh? Need a fun local place to shop for your favorite 4 legged child? Then you need to stop by and shop at Unleashed. They have a plethora of great healthy foods for your dog or cat, and even have a self dog-​washing station in the back.
Throughout the store are treats, food, toys, collars, shirts (for humans!), and more dedicated to really catering to a passionate dog/​cat owner. The fact that they are a small business, I would shop here over Petsmart any day.

Pet grooming is ridiculously expensive. My idea of washing (others may call it bathing, I call it washing) the dog is spraying it with a hose as it runs around dodging all the water. It costs less to wash myself for a whole month than one visit to the groomer for our shedding machine. So in preparation for a long road-​trip and to prevent my complaining that the dog smells like dog, we searched high and wide for a self-​wash. I heard about a pet washing machine, but Kristin thought that was a little cruel, so we finally landed on Unleashed.
It was far better than I had expected. The wash is in the back of the store. They have a step-​up sink/​tub and enough room for a moderately large pet. It took some coaxing for our dog to go up the steps and into the tub, but when we finally got him in it was ez-​breezy. They have a ton of soaps and tools available for you to use. The soaps that they make available are the good stuff.. natural soaps for the most sensitive dog. Still a little pricey for a self wash at $ 15, but it’s probably better than most I’ve ever seen. They only have room for one tub, so there could be a wait.
5 stars for a great pet wash. So long as we live in an apartment, we’ll be back.

I recently moved to Raleigh from Seattle. I have a 55lb. Polish Lowland Sheepdog with a LOT of hair and I have always groomed him myself. In Seattle, there were DIY dog washes everywhere and I was disappointed to find so few here when I arrived. Then I found Unleashed and it didn’t matter anymore. The bath is roomy and has all the ammenities. It’s cheap, easy, and Dante and I are regulars. I love this place!

This store rocks! With a plethora of treats and food available for your loveable canine companion (no matter how picky or allergy-​ridden the may be), what more can you ask for?
How about a large DIY dog washing facility that is: a) easy on your back; b) stocked with LOTS of shampoos and other grooming tools; c) large enough to fit my 120-​lb great dane with room to spare; d) towels and drying tools galore?
How about a good number of Charity dog washes that occur in the year?
And after all that dog activity, this facility is conveniently located to some dog-​friendly restaurants.
My only complaint? Some of their items are a bit on the pricey side…

This store is a gem. My husband and I went in on a whim and left with treats for all our fur babies. We will be back! Oh and they were super helpful in ordering us a long-​haired chihuahua magnet!!!

After finding out that our prescription dog food had been recalled and our former vet decided not to call and let us know this small, rancid detail, we went on the hunt for some new chow for the pup-​pups. With the prescription ingredient label in hand we ended up at Unleashed. The staff is knowledgeable and was able to suggest a brand that we have been using for several months now with no ill effects and much cheaper than the old prescription. That alone made me a fan, but Unleashed has so much more to offer.
Unleashed also has a DIY dog wash facility. There is a huge walk-​in sink (fits a 100+ lb dog no problem), lots of shampoos & conditioners to choose from, towels, dryers, brushes, etc. After all the shaking is over you can drop your towels and pay at the door — they clean up the mess.
Last but not least there is a great variety of dog toys, treats, leashes, stickers, t-​shirts, and all other things dog related.
Bonus: Strategically located next to Chubby’s Tacos. Washing two big dogs can make you hungry!

My little guy is privileged, no doubt. However, in no way and sense have I raised him to be pretentious.
This is the perfect store for him. I refuse to take him to a pink and embellished store called «Little Royalty Pups».
There are so many different varieties of raw hides! They are displayed in baskets, and it’s like picking flowers. One pig tail, one sheep ear, one happy little furry human.
They also sell gourmet cookies and cupcakes. Once in a while, I’d buy him one. I mean, cmon, we all need to indulge once in a while.
They have a great variety of natural pet products. My pup is def environmentally friendly. He never flushes!
They also carry all the grain-​free, fancy, schmancy dog foods. My dog is on nature’s variety grain-​free kibbles. I can mix their flavours and my dog is definitely happier.
They basically have everything. It definitely needs to be checked out by you and your little one!