Triangle Green Cleaning

Excellent customer service! Great crews to clean your home with harmless «green» cleaning products! Great way to get your house clean & keep your family healthy!

Would not recommend. Did not even get past the quoting section without being insulted by their… secretary? Not a professional service.

Had my first cleaning with Triangle Green Cleaning today. I was very happy with their service. I love that they use natural products. They had to work around my family which I know was difficult. Yet the house is shining. I would definitely use them again.

Very disappointed in this service. This was the only time I have ever commented on lack of attention to detail both during and after the cleaning. We hired them for a «deep clean» for our 1 – 1 condo. $ 180 and only 2 hrs later there were several areas still in need of attention after the 2 cleaners left (e.g., cobwebs on floor boards, side of coffee table not wiped, area behind stationary bike not cleaned even after I pointed that out to them). The service was good about sending someone back but very inconvenient and that person was not very apologetic nor did he offer any type of credit. Also, they only clean with water and vinegar, except when they asked to use our Windex. They are unable to clean granite countertops very well at all. Just a bad overall experience. Not thorough and overpriced. Can’t imagine what a non «deep clean» is like.

My floors have never looked better. The ladies used a vinegar and water spray with a flat mop. Thank you.

I have used Triangle Green Cleaning for about a year and they have done an excellent job. The staff has always been receptive, responsive and professional to questions and concerns. I have always found the work to be exceptional. That they are environmentally friendly is a plus, but that they were personally friendly and professional was what was most important to me. This was our first time using a cleaning service, so we were somewhat apprehensive. It was a great experience and I am glad we did it. I would highly recommend TGC to anyone.

I found Triangle Green Cleaning online while looking for a regular turnkey cleaning service almost three years ago. They’ve come every two to three weeks since then and I’ve been extremely impressed with the level of cleaning, the friendly professionalism of the office staff, and the value for the money.
Since I’m almost never home when the cleaning team arrives (once or twice that I’ve seen them they’ve been very nice and professional), I can only comment that they do an excellent job and my husband and I look forward to coming home on these days. If you’re a strict dictator of cleanliness (haha, wish I was but I’m not), you may want to look at their list of routinely cleaned items so you’re not disappointed (as a couple reviewers were) to find they don’t regularly do things like ceiling fan blades or the undersides of shelves. However, when I’ve wanted things done that fell outside the realm of routine cleaning (e.g. the fridge), the office staff scheduled it as an add-​on service, which I thought was quite fair.
The managers, Shea and Brenda, are both my favorites and are exceptionally personable folks who go out of their way to accommodate scheduling requests when they possibly can. They run a tight ship and I feel very comfortable knowing they’re sending people with a key to my house to clean. On the rare occasions that I wanted improvement in an area (usually it’s lots of compliments), Shea was friendly and communicative, and worked quickly with the staff to implement the changes.
I think this is one of the best businesses in the Triangle and I look forward to continuing a long and happy relationship with them!

We’ve been clients of Triangle Green Cleaning since 2012. They do a monthly cleaning for us, and the day they come is always a day of rejoicing for me. The cleaning teams have been universally friendly and professional. I like to keep a clean house, and I spend a fair amount of time each week doing maintenance cleaning… but the cleaners from Triangle Green Cleaning are pros who put my Home Comforts-​reading behind to shame. The whole house gleams when they’re finished. My husband and I like that the company uses non-​toxic cleaning products that pose no health risks to our kids or our cat. We paid extra for a «deep» cleaning (whole house plus windows, ovens, and cabinets) when we moved into our new house because the previous owners had left things dirty, and Triangle Green Cleaning had everything sparkling like new in a few short hours. The monthly rate we pay seems competitive for our area and we consider the service we receive to be a great value for the money.

Very disappointed! Expensive services, poor communication, failure to complete the job in a reasonable amount of time!
In San Francisco, we had an 1100 sq ft apartment and an independent housekeeper whom we paid $ 60 to clean the whole house and get the job done right. She usually spent about 3 – 4 hours cleaning.
When we moved into our rental in Chapel Hill it was dirty… really disgustingly dirty. (See my review of A2ZRealty for details.) We needed help. Triangle Green quoted us to $ 250 to clean our 1600 sq ft townhouse, even though we’d mostly finished the kitchen and bathrooms ourselves. $ 250? Okay, I’m willing to roll with it. I’m desperate for help.
When they showed up, I learned that they don’t do walls for liability reasons, and cabinets and refrigerators cost extra. Okay… I’m still willing to roll with this, because I am overwhelmed and need help. Then the cleaning crew started re-​doing the downstairs bathroom that I’d already done. I ASKED THEM TO STOP AND CONCENTRATE ON THE TASK LIST WE DISCUSSED ON THE PHONE, DISCUSSED IN PERSON AT THE BEGINNING OF THE JOB, AND PROVIDED IN WRITING FOR THE HOUSEKEEPING TEAM.
They said they were told by the central office that this was a «standard house cleaning», which means they have to do the bathrooms over again. If I want them to stop cleaning the bathroom, I have to call the central office. Okay, so I call the central office and repeat the task list my husband originally discussed with them, and the person tells me she only has brief notes from our original conversation, and that they have to re-​do the work I’ve already done so that there aren’t any disputes about things not being clean enough.
WHAT? YOU CAN’T JUST DO THE TASKS ON THE LIST I GAVE YOU? STOP THIS JOB! I asked them to finish out the hour and then leave our house.
For $ 80, here is what three women managed to accomplish in one hour:
–Reclean downstairs bathroom that was already done
–Sweep and mop half of the downstairs — not the porch or entry way, and only half of the living room
–Clean baseboards in half of the downstairs — not the kitchen
–Clean front door and storm door
I am so mad! We will never use Triangle Green again.

I’m a strict dictator when it comes to the cleanliness of my house. I’ve never used a cleaning service before because I just don’t think anyone can do it as well as I can. And while that might be true, when we moved into a bigger place, I discovered I needed some help.
I’ve been using Triangle Green Cleaning for about six or seven months now. They come every other week, and I keep the house clean in the meantime. I’ve run into a couple of issues here and there with some crews who come in and think the house is already clean, so they just gloss over it, but I’ve found the management extremely receptive to suggestions for improvement. The service has been stellar for months now without me having to complain or clean up behind them.
It’s easy to move appointments, they’re willing to work with me if any issues do arrise, the crews are nice and always smiling… I’ll continue with this service for a while!

The first one or two services were great and were immediately acknowledged and appreciated by me in writing. And then the service started going south. From detail-​oriented attitude of staff, it turned into rushing through the services.
From «cleaning» the blinds, the staff started «hurriedly smashing» the window blinds, not only leading to 2 mangled blinds but 4 broken window blinds. Finally, my husband and I had to go invest in new blinds and requested the staff to not clean the blinds at all. (cause they REFUSED to clean windows’ glass instead saying «this is not covered in your service»).
Last service was in December and staff did not bring along usual equipment (like something to clean our vaulted ceiling fan). They wanted to just run through things and did not even bother to touch the huge dining table and living room tables. Since the company sends out a new team every-​time, I would recommend they use some kind of a check list to improve their quality of service.
For someone like me who lightly cleans her place biweekly/​monthly and maintains the cleanliness all through the month, I need detail oriented and not a «lets-​run-​this-​marathon» cleaning company.

Wonderful cleaning service. Derek, the owner, and all of his staff are friendly, efficient and prompt in their responses. After using them for a year to help maintain our home, we are happy to recommend them for simple maintenance of the home. For more detailed cleans — or a cleaning service with more intimate knowledge of how you like things done — you may look for a private, individual house keeper rather than a cleaning service, as the house keepers often change, they don’t do dishes or put away things.

After reading reviews on different services in the area we settled on Triangle Green Cleaning. Initially we wanted the service because we were out of town for a few months and needed someone to clean before we got back. I spoke with Derrick several times through phone and email. He was helpful and always responded promptly. It was nice coming home to the first cleaning. Everything was up to expectations. The only minor pet peeve was that when they cleaned the blinds they left them a little «mangled» looking — other than that, no problems.
Since we had received good customer service, we decided to do bi-​weekly cleanings. Today I got home from the first bi-​weekly cleaning and was very disappointed. We paid for two labor hours and came home to only the first floor vacuumed, dusted, and half bath clean– nothing had been done to the second floor. I immediately contacted Shea to see what had happened and apparently my dog (beagle mix) had made them feel uncomfortable to go upstairs. I know she has a loud bark and is cranky, so I believed him when he told me this. I then asked what steps we could do to resolve this situation. I suggested locking the dog up in the guest room next time and I be reimbursed for the half of work that was not completed. My house is not big (2000Sf), so I knew that there was no way that 2 people spent an hour cleaning. After I offered a resolution, Shea informed me that the cleaning crew said they cleaned for one hour (2 labor hours) and there would be no price adjustment. After he said this, I knew that there was no reason to talk further and it would be best to take a loss on the cleaning and move on. I am mainly disappointed because of the service I received in the beginning. I know that they are a little more expensive than some other companies and I was ok with that. I am not ok with doing less than an hour of work and charging me for 2…

I’ve been using Triangle Green Cleaning for about a year after switching over from another green company. I’ve been really pleased. The cleanings are thorough and the staff is personable. They are courteous and on time. The business end is extraordinary with prompt emails and responses and so very pleasant to work with. We actually were so pleased that we increased our monthly visits to biweekly.

I was very pleased with my first service from Triangle Green Cleaning and look forward to having them back in my home.
Shea was very helpful in getting us set up in a schedule and provided quick follow up and flexibility. The cleaning crew (2 people) were professional and very thorough! Having had difficulty finding a cleaning service that was dependable (TGC accommodates for set cleaning schedules and sticks by them), thorough AND green!
The products that they use left no residue and only a gleaming clean finish. Our shower door had previously been a «problem» for another cleaning company and TGC had no issues getting it sparkling again :) their hard wood floor cleaner works wonders and they paid attention to even the «small things» (ceiling light fixtures/​dusty bulbs, etc)
I would give 5 stars… but they are a lil on the higher priced side… however, I’m coming to find out that cleaning services are a «you get what you pay for» kind of service! Thanks, TGC! You guys are great to work with!

I have used numerous services from Texas, Florida, and now NC. First I used in NC was awful and very expense. I found Triangle Green Cleaning on Unilocal.The Staff and Management are First Class! They took my call and scheduled my cleaning within a few days. The ladies came in were very professional and did a great job. I look forward to working with Triangle Green Cleaning for as long as we are in Raleigh.

I just started using Triangle Green Cleaning and have found their service excellent. My house was cleaned to my expectation and there were no pricing surprises or charges for unwanted/​unnecessary work. Their quote process was quick and easy and I found their pricing to be very comparable to other chain/​big name cleaning services. My house was clean but had no chemical smell or residue. If my opinion changes after my ongoing service begins I will be sure to update my review.

We were very fortunate to have found a personable, organized, turn-​key, high quality housekeeping service for our home in San Francisco.
Having just moved here, we were trying out both independent contractors and licensed crews, searching for their equivalent.
The cleaning itself was rigid, limited and the lowest quality we’ve experienced, while also one of the most expensive, and the second cleaning improved only with some uncomfortable and ill-​received feedback.
We were trying to work with this company, but to say we’ve not enjoyed our interactions with management would be an understatement.
Started out just impersonal and puffed up to condescending and contemptuous.
Took a very simple disappointment and made it into a real customer relationship disaster and a supernova one-​star rating. Regret letting these guys anywhere near the privacy of our home.
This company focuses a lot on self promotion, capitalizing on a ‘local’ and ‘green’ image.
Assume they don’t need your business, because they tend to act accordingly.

What’s the difference between a professional cleaning service and some random person you find on that list started by some dude named Craig? A lot, apparently. My last cleaning person was some random I found on the implicitly aforementioned website, and while she was ok, I definitely notice a huge difference in cleanliness and convenience with Triangle Green Cleaning.
For one, they are very efficient, since normally two people come to your home. They have the option of setting up automatic payments, so that definitely makes everything a lot easier. Also, occasionally they leave (spoiler alert) surprises like chocolates or whatnot, along with little notes — a nice and thoughtful touch, as if coming home to a home that is magically clean isn’t enough.

You know what? We came to Triangle Green Cleaning after having hired housecleaners before and having been sorely disappointed. The difference? We had never apparently hired a truly professional company like Triangle Green Cleaning.
Triangle Green, though based in Raleigh, serves the whole Triangle. We called them because our across the street neighbor recommended them. We work at home and clean up after ourselves, but there’s nothing like a pro cleaning the whole place top to bottom at least once a month to change the whole feeling of the house and put you in a good mood!
What do we like about Triangle after only two visits? The price isn’t bad considering 2 to 3 maids come. In about 2.5 hours they vacuum, clean all floors, 3 bathrooms, all kitchen and bathroom surface and even sometimes a few extras… windows inside, taking out the garbage… why today Yasmina taught me how to use the self clean function on my own crazy computerized oven! What’s more, the maids are careful and coordinate their cleaning so as to minimally disturb us two work-​at-​home freelancers, which we really appreciate.
The maids are cheerful, competent — and legal. They bring all their own equipment, including pro Oreck vacuum cleaners that do a better job than our Dyson (sorry Dyson, but it is true), and their cleaning products are environmentally friendly, leaving no ODORS or perfumes behind. Just clean.
After we signed up with Triangle Green, the owner Derek sent us a t-​shirt with their logo on it. Now, we have no idea what we will do with the t-​shirt, or where we will wear it but, hey, it’s a nice gesture.
We 100% recommend Triangle Green to clean your home or office.