Pup’s Day Out

Fabulous doggie day care! They are experts who take excellent care of your loved ones. You can tell the difference when you go to pick your pup up and they’re so happy! Wonderful staff there. You can tell that they take great care of animals and love doing it.

OMG the groomer is the best I’ve seen in a long time. I was clueless in how I wanted my dog haircut. She went beyond what I thought it would look. And remind you my pet was very matted the groomer said no problem. The groomer also told me something was wrong with my pets ears. Like the famous Arnold Schwarzenegger said I’LL BE BACK. THANKS PUP’S DAY OUT GROOMER.

We have a 7 month old playful, and I’ll admit sometimes very energetic, puppy. We took him here to look into daycare options and were turned away. We were explicitly told that while he showed no signs of aggression and did not start any fights that he was too hyper for them to handle. He is well socialized at dogs parks weekly and has never before been a problem in other play groups.
This facility is unequipped to handle dogs with a high energy, a reason many people choose to take their dogs to daycare. While my situation was only one of what I’m sure are many successful Pups Day Out cases, I find it extremely alarming that they are unable to handle a basic situation of a high energy puppy. Perhaps they should outline that they are looking for submissive dogs only on their website so time isn’t wasted by potential clients.

It’s nice to know your four legged kid is in the care of a group that loves her as dearly as you do. She’s always happy to arrive and exhausted after.
This group is excellent and the dogs adore them! Happy puppy equals happy family.

It’s kind of hard to review this when I’m not quite so sure what is happening with my pup during the day. Unlike other puppy day cares, Pup’s Day Out does not have cameras for you to hop onto during the day to see what your furbaby is up to — but the price reflects this as well. For 5 hours, you pay $ 15 and for 5+ hours up (up to 12 hours during work days — 7am to 7pm) it’s $ 30. All I know, is that I can vouch for the fact that my puppers is knocked out most of the evening and I have that loving feeling that I don’t have to worry too much about my pup’s pent up energy. It’s another plus for being 3 minutes from my job — so it’s super convenient for me. The employees are all very friendly and answered my many questions. My deduction for the one star is that they’ve turned me away already on several occasions for not having availability for me to bring her. I guess this is good that they know they can only handle but so many dogs, but not so good for my pup on long weeks when I have to work long hours without much opportunity to get her energy out and socializing… Apparently, they are under renovations and have had to shut off part of the facility which is what may be the reason, so we’ll see moving forward.

I absolutely adore this place. My pups light up when I say the name. The team here is amazing! We actually didn’t want to post how much we love it here for our pets because We want to keep them all to our pups. Pups Day Out rocks. Our pups are exhausted from play and We know they are in good loving hands while We are away!

We’ve boarded our dog Maya here several times when we’ve gone out of town. Every time we’re here she gets so excited as soon as we walk into the lobby! The staff are skilled and know our dog by name. It is also so assuring to see the Facebook updates showing us she is having fun while we are away! What a relief to know she is in good hands at pups day out!

I’m new to the area and I turned to Unilocal to help me find a groomer. I made an appointment with Pup’s Day Out after reading the great reviews. I really wanted to like this place but unfortunately my overall experience was mediocre at best.
Upon arriving I was greeted by two friendly and welcoming workers at the counter (I give this place two stars for the great customer service I received at the counter). The guy at the front counter went to tell the groomer that her next appointment had arrived. She seemed annoyed and bothered by this news. She came over to me and asked what I wanted. I told her what I wanted but evidently didn’t answer the question to her liking. She seemed frustrated and asked me again this time raising her voice a little. I have to agree with Jon P. that this woman completely lacks people skills.
I leave my dog and two hours later I receive a call that my dog is ready. When I pick my dog up I see the cut is okay but the area around her eyes are still a little dirty. I never had this problem with my previous groomers and this leaves me feeling that they don’t do a thorough job.

Have now boarded my fur babies here multiple times, and am amazed at how happy they are to leave me! When I’ve come to pick them up, it’s as if they didn’t even notice I was gone. This is in stark contrast to their demeanor after being kenneled with the vet — the heavy, almost metallic scent they put off when distressed was extremely strong, their coats were rough, and they had lots of energy to burn.. After Pup’s Day Out, their coats are soft and they are happy and exhausted. Can’t recommend highly enough!

I give a star to the guy at the counter. The groomer, on the other hand, deserves nothing except this warning to anyone that is thinking about taking your beloved pet to her.
With spring starting and warm weather showing its face on occasion we took our thick coated puppy in for a grooming. After quite an awkward discussion of what we wanted him to look like, we felt like the woman’s experience was enough to make up for the absence of people skills.
We were mistaken. Upon picking up our dog and seeing/​dismissing a few spots that were considerably longer than the rest, we got him home to find a 2″ long fold of skin that looked sort of like the flap on a sealed envelope. We went back and asked what happened; we were told she knicked his stomach a bit and they put Neosporin on it.
Further inspection led us to believe that some sort of crusty looking super glue was used to hide a knock. More time passed and we found that we were correct once part of the glue pulled off and showed bloody scabs underneath and their origin, the deep wound.
We were, and remain sick to our stomachs.
We were not told of this cut and wouldn’t think so bad about a small accident, since knicks do happen, but since this is considerably more than a regular knick we are stuck worrying about infection and cleaning up blood.
Groomers should inform owners of accidents and vet visits should DEFINITELY not follow groomer visit.
Anyway, I added a picture of the cut to this site and do not recommend you trust the woman with your family member. The boarding and day care should be ok since I don’t think she is involved.

I took my springer spaniel there and overall she came back okay she got an all over even cut with springer ears and face but her ears were still dirty when I got her back as well as weird wispy patches but being cut… She was in much better shape then I sent her though for 60 dollars I expected alot more maybe a bow or doggy fragrence… I know it seems trivial but its the small things that leave and impression.

Pups Day Out is the BEST! My dog, Sam practically mows me down so he can run in the door. Can’t say enough good things about them!

This is definitely my new favorite in Raleigh! My dog, Augusta, needs a little socialization every once in a while, and I’d been looking for a dog daycare that was convenient to drop in/​out (and reasonably priced, too) for a while. Always a constant battle finding a place that checks both boxes. I called one afternoon to ask if I could walk in and look around, and they were so friendly and accommodating. The building was clean and the dogs seemed very happy! After taking a temperament test, Augusta was good to go. She came home last night after her first full day of daycare and was exhausted– they definitely wore her out! She seemed like she had the best time playing with her new friends. I’ll be checking out their boarding options too, and can’t recommend them enough based on their friendly, caring staff and affordable prices. So happy I found Pup’s Day Out!

Pups Day Out is a wonderful boarding and play care facility in Raleigh. Annie and Kyle and the staff really care about the dogs and it shows which only enhances the experience. You always go in feeling confidet that your dog will get the utmost care when left with these individuals. Furthermore, their prices are AWESOME!!! Some places nickel and dime you — $ 3 belly rubs… an extra $ 2 to administer medication… prices attached for playtime if you board… NOT these guys! The belly rubs are FREE and the dogs play all day… truly! They receive more attention here then most kennels I know of. The best way to describe it is to say that this place has a more «homey» feel versus your average kennel and I think it is because of the people, the way it is layed out and the fact that whenever you go in, they often have several of the boarded dogs playing or chilling in the front, behind the desk with them… again, the dogs get way more ATTENTION! :-) Also, the facility is clean and new which I really appreciate. Last, I have to say that they support local rescues which is a huge deal because giving back to the community is key. Anyway, if you are looking for super place to board or do doggie day care… this is the place! You won’t be disappointed.

This place is so great. There is dog grooming, daycare and boarding all at one place. The design inside is beautiful and after being taken on a tour I fell in love with it. I was visiting from another state but if I live near this place, I would definitely take my dogs here for the services that they provide!

This is the only place I will ever board our dog! Having recently adopted a sweet rescue lab puppy, we were nervous about finding someone to take him in one weekend and love him as much as we do. Almost everywhere I looked, even our trustworthy vet clinic, crated dogs most of the day and all of the night. At Pup’s Day Out, our puppy was not crated at all. He spent his days playing with all the other dogs (great for socialization skills!) and at nights and mealtimes, he had his own large room, that we could fill with his bed and toys from home. The individuals who work there seem to genuinely enjoy spending time with the dogs and building relationships with their clients. When we picked him up on Sunday, he was in a great mood, happy to show off his new «friends», but exhausted from all his playtime. Their prices were great (it was the same cost, sometimes cheaper, than other places I looked, and a MUCH better experience). They also have grooming and daycare, which I will definitely start doing. With how amazing Pup’s Day Out is, there is no reason to ever take your dog anywhere else.

I am so happy to have Pups Day Out in Raleigh. My dog Mildred gets so excited when we pull in the parking lot and she doesn’t want to leave when I pick her up. I know she is in great hands, and the staff care for all of the dogs as if they are their own. The doggie daycare has helped her overcome her separation anxiety almost completely. I’m so thankful for the great staff and facility at Pups Day Out.

I have taken my yorkie mix to Pup’s Day Out twice and he has come home happy and tired! The staff is great and really care about dogs. It’s nice to know that he is taken care of when I’m working long days. It’s convenient to North Hills and downtown. I highly recommend it!

My boyfriend and I had to go out of town at the last minute and needed someone to watch our dog. I did an internet search and found Pup’s Day Out, and decided to give it a try because of good reviews. The guy I spoke to on the phone to make our reservation was very friendly and helpful, and much more flexible about last-​minute changes than other kennels I contacted.
Our 1.5 year old lab mix, Emma, is a very social dog who loves to play and I was pleased to see that Pup’s Day Out included daycare in their boarding pricing, not as an extra charge. When we brought Emma in we loved the new, clean facility and the friendly staff who are clearly all dog lovers. I appreciated that they let us bring Emma’s own food, treats and bedding so she would feel at home. I also liked that they have a limited amount of boarding space to ensure personal attention to the dogs, and that each dog has their own private room, not a crate. There was a full behavioral questionnaire to fill out so they could get to know Emma, and they did a social evaluation of her as soon as we brought her in to make sure she and the other dogs would be comfortable.
Although they’re a relatively new company, Pup’s Day Out has a good number of daycare visitors each day so Emma had plenty of dogs to play with. When we picked her up we were given a full, personalized report about her stay, and she was both exhausted and thrilled after her playtime. We have taken Emma to multiple other daycares and boarding facilities in Raleigh, and I really feel that Pup’s Day Out is the best balance of personal attention and social activity with a staff I really trust. I highly recommend them!