Art.com

I purchased a rather expensive wall mural from
and the print was not cut correctly. I called customer service. I must say, their customer service people are AMAZING! When i first ordered the print, i had an online coupon, but it didn’t work. I called in the order and the rep informed me that it wasn’t a valid coupon code. I was saddened, but i decided that i still wanted the mural. She was so wonderful, she found a coupon that was valid and applied it to my order! WOW! Talk abut going above and beyond! :)
Now, when i had the issue with the print not being cut correctly, again, i called customer service. The rep was phenomenal! No questions asked! Just the fact that i was unhappy was enough for them to ship out a new print right away! all i had to do was send an email with a picture showing that the print was not straight!
I’ll definitely be ordering more prints and referring all my friends & family, too!
KUDOS to
for training their staff to have impeccable customer service!
–signed a very satisfied customer

I got a pretty
leaflet which lures me to shop for a couple of art pieces on their website. But when I use the codes at the check-​out, none of them actually work!

Ordered 3 tapestries of work by one of my favorite artists. Two of the three were sewn incorrectly so I requested replacements and told representative exactly what was wrong. Waited two weeks and the replacements are just as bad as the originals in the exactly same issue. Now I’m terminating the whole order and sending everything back at their cost. Doesn’t anyone do a quality inspection? It’s a shame too because the tapestries were so perfect in size and color and the price wasn’t too bad. Not sure I would trust this company in the future because if they can’t get this issue resolved, what else could go wrong?

Poor quality art, bad customer service — will have to open up a credit card dispute since they don’t even respond to their support inquiries. AVOID

We cannot believe NBC’s Today Show promoted Art​.Com. We feel soooooo ripped off. We wish we would have read the reviews on this company and not have taken the word of NBC’s Today Show. All Art​.Com does for $ 99 is send you a tube and nail a canvas that you send to them to a frame! When we called Art​.Com customer service, all they said was «read the fine print». We feel hoodwinked by NBC and Art​.Com.

Do not buy from here. I received a wedding gift from here from a very dear friend. The picture is incredibly blurry out of of focus. I asked about a return or exchange and was told they don’t do exchanges but they can do a refund. I clearly don’t want let me friend know about this. Incredibly unsympathetic, horrible customer service who didn’t even acknowledge the poor quality. No offers to to do anything.

Avoid this useless website. They took me money and did not send the package
Things got worse when I contacted their customer service
1^st Customer service agent was appalingly useless and lied to me. He said I would receive an email confirmation that I never got. The second one kept telling me to wait and took ages to finally tell me that he had no clue where the package was. Both told me that I would be reimbursed for the order that has not arrived yet. The Third one told me I had to wait even longer (20 days after the expected delivery date) before I could complain and ask for my money back.
I am still waiting for both the order and the refund… AVOID

The promised ship by date has come and gone by 2 weeks. A piece that I bought supposedly had a flaw after production and had to be re-​made, yet still no shipping info… despite my sending 3 emails, no communication! Terrible customer service!

Very expensive even with the 40% off sale they have every week. They are slow to ship as well. Good selection but they take forever to ship and some things are on back order.

It isn’t often that online vendors capture and hold my attention, however, flash a 30% off sign at me and my curiosity has been engaged.
is the vendor wherein I speak and, in an attempt to find a couple of framed prints for the dining room, I took a look.
It’s a good thing I had my brain all ready primed for a couple of Diego Rivera prints, because if I hadn’t I would have spent hours viewing this site. Options for canvas, options for frames, options for limited editions, and then some. Very nice.
When the prints arrived, this company continued to impress me. Not only did my two prints arrive on time, in mint condition, but the care of packaging was not to be believed. If I didn’t know better I would have thought a couple of Van Gogh paintings were on my doorstep. Personally framed and packed just for me.
For repeat customers, incentive coupons can be found in your order as well. And did their evil ploy work? Yes, I got 2 Oriental prints for the upstairs bath.
Really nice stuff!