Around the Clock Cleaning

Kelly is the most unskilled customer service person you will ever have the agony to deal with. Her husband, Tony (also the technician), is, if the job I witnessed is indicative of his ability, is the most inept carpet cleaner in the business. Every stain, yes, every stain was still there after the job was «complete». To make matters worse, debris and dust bunnies remained around the base boards. A 10 year old could clean carpet better using an ordinary vacuum cleaner. The 5 star ratings on this sight must be self placed promotions as I can not believe this job was a fluke. Kelly had the nerve to argue with me for 20 minutes about how it was impossible to do a better job. Sadly, I think she believes her own story.

I needed my carpet cleaned and found Around the Clock Cleaning on Groupon. I talked with Kelly to schedule the appointment. Kelly was very friendly and professional. Unfortunately, because of time constraints (i.e I was selling my house and needed a specific day and time), I had to go with another carpet cleaning company (which I would never recommend… in fact will be doing a review on them soon). I really wished I could have used Around the Clock Cleaning as I am sure I would have been impressed with the end results. I would highly recommend them as Kelly showed genuine interest and concern, and customer service that was superior.

I called them at 9 am and Kelly promptly answered to tell me she was at a job and she would call me back in less than a hour. She did. I needed my 2 bedroom apt cleaned and I wanted it today before close of business. She said she could be there by 530p. I live at Park and Market in North Hills and she arrived on time with her associate. They were efficient, very thorough and had a pleasant demeanor. They used a commercial grade carpet cleaner. I was impressed with the attention to detail they demonstrated in pretreating high traffic areas. We don’t have pets so the tracks are from my running shoes!
End result was clean carpet, no smells and the clean smell you usually notice from new carpet.
$ 65 bucks, last minute notice, same day service. My heroes! I’ve decided to set them up on a schedule for continual service.

We couldn’t possibly ask for a more professional, and detail-​oriented job!
Kelly and Tony got stains out of our carpets that had no business coming out.
I Highly recommend them!

My experience was the exact opposite. My fiancée and I have used them twice and they were excellent both times. The first was on a 3 bedroom apt. and the latest was on a 3,000 sq. foot house. One different woman each time, both were excellent and stayed until the job was done. We used living social vouchers both times, but have 2 more regular appts. set. We hope we’ve found our permanent cleaner. I would highly recommend them.