Very rude sales clerks and manager. I drove 35 miles to this store after finding that they had specific fabric that I wanted on their website. When I was unable to locate it in the store, I asked for help and they looked for a minute then told me that it must not be out. Duh! I then asked them to check their computer which they reluctantly did and upon finding it in the store, they told me that it must be in the back of the store and that they would call me when they looked. Telling them that I drove 35 miles for this only got the response that I should have called and that they don’t look in the back of their store for customers. The manager backed the employee in her comments to me. I spend around $ 8,000 on fabric each year – about 90% of that at Joann Fabrics and I’ll never go to a store where I’m treated this poorly.