Walmart

Worst customer service ever!
Be prepared for a long cashier line with a slow careless cashier ringing you up.
Then you can wait ½ hour in the return line only to be mumbled at and lied to by the management.
Do yourself a favor and shop somewhere else. It’s not worth it.

Although we live in dorchester mattapan area we came here to return pots and pans that had a dent in them. We were greeted by luisa a rude customer service representative. After waiting in line for about ten mins she let a guy who was not in the line rudely cut in front of us. After that she told us to stand behind the tape, when we were already supposed to be at the register if she didn’t let the guy get in front of us with no respect that we had been there first. Another gentlemen joined the front desk and helped us out. We shopped at the super Walmart in saugus, and much better customer service as well as cleanliness and that’s y we don’t like to go to local shops and businesses near the city incredibly rude and untidy customer service.

The parking lot is large so finding a space is not a problem. Parking near the entrance is another story. This store is poorly stocked with very few employees to ask a question. I was finally able to flag down an employee, asking where the kitchen matches are. No answer.
Kitchen matches are a staple item. I was going camping on Cape Cod and most of the camping supplies were not priced, including virtually all of the coolers. So I had to drag two coolers to another department to scan the prices. Come on, Walmart, other store have no issue tagging their merchandise. Why does this particular store have a problem?
Even though Walmart is now the larges seller of groceries, I prefer to go to Roche Brothers next door as their quality is much much higher and not that expensive if you shop the specials.
I will be back to this Walmart out of necessity, begrudgingly.

Big store but worst. Many times I didn’t found common items which are always in many walmarts.
Many unwanted staff for Greetings you but less cashiers for checkout and at return service. I don’t found any good cashier. All cashiers are not English speaking and never found young staff here. Many people walking like hell (sorry no walking they are running blindly) and never look at you or your kids if he/​she even new born. Never use excuse /​sorry /​hi /​hello words by cashier, customer service or customers. Means someone hit your cart and slightly to you he/​she just ignore you and go away no sorry no excuse, if someone stands middle of some department if you say excuse me! No one listening you. No staff here to help you if you didn’t find any items. Baby department too small, clothes for all ages and all genders are limited and same style same patern and same colors which I used 3 to 4 years ago. No changes in any clothing department. Many items empty since last 6 months those are still empty still. Much more…

After being in Walmart super store, no other Walmart can look good. I was expecting the worst, but it turned out okay. They were not out of stock with the items I was looking for, that was the good part, but the service was horrible. I was looking for this supplement, since I was not able to find it on my own I asked the person working there to help me find it. All she said was yes we have it and pointed to where I had already searched. I told her I haven’t been able to find it there, instead of offering to move her body and come to show me, she said go look again I’m sure you can find it! How rude can you find them? With the help of another customer I was able to find what I was looking for.
The check out lines were outrageously long, I went to a express check out, when I presented a coupon I had to the sales lady, first she said I had not purchased the item, i pulled it out of bag and showed it to her. Then she said it was expired, again I had to tell her it was not. Then she had to go ask a supervisor to get approval! Oh my God! Does it take brain surgery to know how to scan a coupon? Walmart, please do your customers and your organization a favor and put up self checkout lines!

I’m not proud to say this but I enjoy shopping at Walmart. This isn’t a 24 hour Walmart super center, unfortunately. Compared to the other Walmart stores I’ve been to in the area (Saugus, Framingham) it’s pretty decent. They have a larger selection of foods that the other walmarts. I wish they sold produce. I like that I can find stuff you would buy at grocery stores for a little cheaper.
I have a few complaints about the store. Firstly, it smelled disgusting in the area by the subway restaurant. Second, the lady who rang me up was just awful. Zero people skills and she took forever to figure out how to use a coupon I had. But I don’t have high expectations at Walmart. It would be nice if they opened some self checkout lanes.

I’ve read some reviews where as they’ve said the service was bad, but I had no problem at all.

Worst Walmart I have ever been to.
They are consistently out of products. Good luck finding an employee to help you if you have a question. I have never had a friendly cashier. Consistently rude, and most of the time don’t even acknowledge you.
I tried using coupons here once. NEVER AGAIN! The cashier questioned every single one and told me they were fraudulent. I had to argue for a manager to come over. It ended up being a 45 minute ordeal that was quite embarrassing. I don’t recommend bothering with coupons!

Would give zero stars if it were possible. This is one of the most poorly run walmart stores I’ve ever been in. It’s clear from the moment you walk through the door that the GM isn’t passionate about their job and should probably move on. Shelves are perpetually empty, the help is not helpful, checkouts are heinously understaffed, parking lot is a sty. It’s worth the drive to Walpole or Weymouth for marginally better service

I love to shop at Walmart they have almost everything you need. Like food toys furniture blankets and more things like that. I only go there with my daddy. That is why I like Walmart.

C’mon, guys. What do you expect? Its a Wal-​Mart. If you can’t find the item you are looking for, they don’t carry it or its out-​of-​stock. Don’t ask because why would they unwrap those huge shipping crates just so you can get that item? If you go to the toy section and you don’t see the toy you’re looking for, they don’t have it. Same goes for every other section.
The place is relatively clean and organized. I rarely come here, but when I do I have no problem with this place because I have common sense and know what I expect when walking into a big store like this. I look for what I need and if they don’t have it, I leave. Every store in the universe is set up in a way that you’ll find what you need without asking. If you can’t manage to do that, then I apologize that evolution and common sense passed you.
Long lines? Its been like this since they opened. Come 10 minutes earlier so you can wait in line without complaining. When you mix trashy customers and minimum-​wage workers together, what the heck do you expect?

I wish I could put zero stars. This is the worst Walmart I have ever, ever been to (and I’ve been to some terrible ones).
#1-​The checkout lines will make you question your sanity. I’ve walked in with plenty of time to spare, and somehow ended up closing the store down and being there way past closing simply because I waited in the checkout line for a half hour.
#2-​The aisles are difficult to navigate, the shelves are not faced and I have often times found items laying in the front spot and having no idea where to find the rest of them.
#3-​I suppose this isn’t their fault, but the atmosphere and environment is AWFUL. The customers rude, offensive and kind of gross. I don’t want to put a label on anyone and I certainly don’t include all patrons in this grouping, but I consistently am being knocked into, bumped into, run down by screaming children with no parents in sight and it just makes for a really terrible experience.
#4-​The customer to employee ratio needs some attention. Not only are there never enough registers open (hence my #1 complaint) but there also never seems to be anyone available to answer questions or help locate products.
DO NOT expect to make a quick «run» for a few essentials. You are better off going to the Stop & Shop or Walgreens down the street. I hope they are able to clean things up a bit someday, because they have a central location and could really improve business if they cleaned up their act a bit!

This is the worst Walmart I’ve ever been to. If you do find somebody because you need help Finding something they don’t speak English very well so they don’t understand you.
and when it’s time to check out every time I’ve been there the lines are long and they only have one or two cashiers ringing up when the store is very busy.

Abandon cart! This place is ALWAYS packed with people and no workers to help them. The customer to employee ratio is way off. I shouldn’t have to wait in line for 30 minutes on a Tuesday night to buy two items. True story.
The store itself is a mess. If you’re looking for shampoo be sure to check the freezers. Nothing is where it should be.
Also, maybe get that little old lady who greets customers at the entrance a chair? Just a thought.
Avoid at all costs unless you have a lot of time and patience.

Shoppers– lower your expectations at the door.
This Walmart is the closest one to Boston and one of the few accessible to public transport. I took the red line subway to Quincy Center, then the 225 bus for 10 minutes, the walked for about 10 minutes and I was there.
Upon entering the store, I looked for the Purell cart wipes, but the dispenser was empty. Too bad– BYOPurell. This is not a good sign.
I was greeted by a frail elderly woman. She informed me to that returns were being taken only at register 1. There was a huge line of both returners and other people cashing checks, and I had to wait 30 minutes standing in line! The checkout lines were short and moving fast. Why not open another return line? Don’t expect this kind of customer service or consideration here. Some people cannot stand for extended periods, and there should be chairs for lines this long to accommodate people with disabilities.
Then to the bathroom, where there was a problem — the touch sensitive faucets are set to only run to 2 seconds at a time, so it took some time for me to reactivate them repeatedly to wash my hands. Keep that in mind as you go through the store — some people probably will not go through that struggle to wash adequately and this is unsanitary. This is poor public health, gross, and a shortsighted way to save a few pennies at the expense of shoppers and staff getting sick. More lack of consideration.
After I began shopping, I noticed THE PRICES WERE HIGHER THAN MORE SUBURBAN WALMARTS. Bargain hunters should travel further from Boston.
I was disappointed by the tiny shoe department– only a couple aisles. There was a very large bra department but sizes seemed mostly geared toward huge and extra huge. In bras and in clothes, items were picked over and I couldn’t find my size repeatedly. Merchandise overall seemed strangely skimpy and picked over– how this could be in such a large store I don’t know. Somehow they didn’t have my preferred Brawny 8-​pack paper towels.
My checkout cashier was friendly. Also, the fellow cleaning up was friendly and obviously quite industrious. These staff should be commended.
Overall, it’s not worth it for me to shlep out here. But it is nice to have the T accessible opportunity if I wanted to.
Walmart– you should take the opportunity to showcase your best to Boston, not dump your worst– management– service– selection– inventory. The store needs some TLC.

It’s a Walmart. It’s good enough. I go there usually to get car supplies like cleaning stuff or the outdoor /​garden section. But this store is big enough for Quincy and has pretty much every thing.
Don’t know why people have such crazy high expectations. And looking at the ratings and reading some of the reviews of some of the shopzilla’s, my my! I for sure have never had a bad experience of any kind everytime I have been here.
Sure the checkout lines are always long. But tell me a grocery store where they aren’t on a weekend?
And all those bitching about the site to store pick up? I have done that a bunch of times. Never had a problem. Same with the photo centre. Got prints many a times. Always been easy.
Again, for those moaning about this one not having a produce section — c’mon guys, use some common sense. It’s NOT a super Walmart.
It used to be much more disorganized back in the day. It’s much better now. It’s absolutely worth 3.5 stars. Go on a weekday and you won’t hear a 90 year old’s sound at the entrance too — «Welcome to Walmart»

There is a lot of cheaper items compared to supermarkets and target, etc.
The service is poor here. There is not point in putting a greeter at the entrance of the store if they are going to look away from you and say welcome to walmart in a totally bored, I-don’t-want-to-be-here ton. If you are paying them to be there, you are being ripped off.
Also!!! I was trying to go down an aisle with my cart. The person who was stocked blocked the entire aisle and she didn’t even try to move the carts!!! So disappointing!
Don’t come to this Wal-​mart if you want semi-​decent service. Some things are cheaper here than in other places if you really want to save some money.
That’s it for my rant. I’ll update again if I ever return here.

I stopped here because I needed to go to a Walmart to get some descent priced allergy meds. I even saw the terrible reviews on Unilocal,but I figured it couldn’t be too bad… Well, the good news is that I did eventually get my allergy meds. The bad news was the entire purchasing experience.
Fortunately it is easy to find the pharmacy section even in a giant Walmart. However, the pharmacy area wasn’t marked at all so it took me a bit to find the allergy meds to begin with. I finally found them, which wasn’t too difficult, but as I walked back to the checkout area I realized how long the lines were. I only had 1 item, but even the 10 items or less lines were insanely long. I waited a bit and finally got to the front and when I tried to pay, the machine wouldn’t read any of my cards (and yes, they all work fine). So after wasting a few more minutes I ended up realizing (fortunately) that I had $ 10 in my wallet.
I go to leave and look at the redbox on the way out and there were barely any movies in it. kinda strange, but I thought that kinda epitomized the awesome Walmart experience we all have grown to love.
Avoid if possible.

Typical Northeast Walmart, I suppose.
For those of us living in the city, it’s a decent store worth the drive if you’re looking for an in-​stock item that is only sold at Walmart– or in our case, you have a gift card that needs using.
PROS:
* Good customer service provided at the customer service desk
* Clean restrooms
* Parking availability
* Subway restaurant if you get hungry (McDonald’s is repulsive so I’m glad that’s not the food option here)
CONS:
* Long lines, slow moving cashiers
* Only 1 entrance/​exit (I’m used to Florida Walmart’s with multiple exit options so this was especially a pet peeve for me). Note: there is another parking lot attached to Walmart, but that also only provides 1 exit, that line is also extremely long!
* No produce section
* Difficult to demeanor
* Too much stocking and unloading by associates with limited space– that stuff should be done prior to the start of business, after closing and/​or during non-​peak hours!

This Walmart is always too crowded, one can’t even move.
The Minute Key kiosk, new up front, is excellent.