Rosecliff Apartments

They ate my deposit for no reason, when I moved in I was dealing with used and old carpet and now they made me pay for new carpet to replace because I’m moving out. This is not fair
They didn’t discuss with me the report and give me the result saying no money back
I didn’t appreciate this act
We live in this apartment for 2 years paying 2400 every month
And after two years they want the apartment as new
They didn’t give it to us new

This is the first apartment complex that I’ve lived in, so I had no basis for comparison. But I really enjoyed my time living here.
The newer buildings up on the hill are gorgeous. Everything is clean and new, and there’s concrete between floors so you’ll never hear your neighbors.
The older buildings down the hill are also nice, but definitely different. You’ll hear much more noise, but depending on your tolerance levels, it’s not that bad. My apartment was beautiful — fourth floor with vaulted ceilings and a nice view of the woods. I never saw rats or anything so I don’t know where those other reviewers were living. Having an elevator is awesome. And having a trash chute on each floor was so convenient!
I only had one or two maintenance issues and they were fixed either the same day or the very next day. The maintenance guys are awesome and really friendly.
The people in the office are great, especially Kevin. They answer your emails and address issues promptly, and they’ll bring your UPS/​Fedex packages right to your door if you ask. I know that I can be a pain in the ass as a resident, but they were always welcoming and courteous to me.
The gym was a bit small and usually crowded at peak hours, but it was clean and the machines were always working. I never used either of the pools, but they looked lovely and there were always people in them. There are billiards and foosball in the rec room that I used a few times. Felt like a hotel, in a good way.
The location was great, being so close to the highways. For those that take the train, the 238 bus stop is right out front and will take you to Quincy Center.
I didn’t give five stars for a few reasons. A) It’s very difficult to find parking if you come home after 7pm. People start making their own parking spaces. B) The fire alarms go off somewhat regularly and they’re LOUD. C) They raise your rent pretty steeply if you wish to renew your lease. It seems to be standard for these large management companies, but was definitely the deciding factor of me leaving.
I would have stayed here for years if I the rent wasn’t going up. It’s a beautiful place for those looking for a short-​term stay.

My wife and I loved our stay here. We only moved out because we got our own place.
Convenient location for shopping, downtown dwelling.
All our service requests were taken care in time and up to the satisfaction. One time they fixed something that we didn’t even complain about, like our main door needed tight pull before we could lock it. We never complained about it and learnt to live around it like so many other small inconvenience in life. The service technician who came to fix something else we requested had fixed our door too.
I know its a silly thing but it definitely made us happy.
Also Kevin is awesome, when we finalized the home we are buying, we already renewed our lease for the next year but it did not take effect yet. When we first visited leasing office to check for options, somebody said there is no option other than breaking the lease. But when we approached Kevin, the manager, he was very understanding and helpful. He said we can change to ‘Month to Month’ without any penalty.
We recommend these apartments to everybody!

***STAY AWAY******STAY AWAY******STAY AWAY******STAY AWAY***
My boyfriend and I moved to Rosecliff this past May. This is our first apartment together. Initially we were extremely excited to be here. The apartment is the most spacious of all the apartments we looked at and the location is convenient. The pricing we agreed to upon move in was a little steep for only including sewage and water ($ 1595) but we moved forward with the lease anyway, which in hindsight was a huge mistake.
On our move in day we were expecting a freshly painted & cleaned apartment with new carpeting. What we got was a poorly cleaned/​painted apartment, and a sorry excuse for cleaned carpeting. At that point though we were not in a position to fight for new carpeting because the move was already pre-​scheduled on our end. We made the most of it, and chose not to complain, and we were content for a little while here.
Recently, however, we have decided (6 months ahead of time no less) that we will absolutely not be renewing our lease here. What spurred this decision was the pet policy. We adopted a puppy recently and did the right thing by letting the leasing office know about our adoption. Not only were we whacked with a «pro-​rated» pet rental fee of $ 22 for letting them know mid-​month about our adoption, but now we are being forced to sign a new lease at an increase of $ 55/​month for adopting a pet. I requested the fee be waived because many other residents have told me that they had gotten fees waived here, but was declined.
Here is the breakdown of what we have already paid to live here:
Rent: $ 1595/​month, water & sewage included only
Security Deposit: $ 700
Community Fee: $ 400
Rental Insurance (required by this complex): $ 28.00/month
The above does not include our utilities cost, cable & internet, or our general costs of living. Now we will be paying the additional $ 55.00/month for adopting a pet.
The cost to live here is not worth what you get because this place is essentially a glorified dormitory. The other night someone threw up outside of the building entrance, and the elevator smelled of urination (most likely from the same drunk individual). The complex says to be enforcing a no-​smoking policy but there are cigarette butts all over the grounds & parking lots. Even though the complex brags about being pet friendly, it’s at the expense of their tenants. Additionally, there is no place on the grounds to bring pets to (i.e. a dog run or dog park). For how expensive it is to live here you would think some sort of investment would be made in the common areas, but that has yet to be seen (i.e. the rugs in the halls are disgusting, the elevator is outdated, the lobby area is unwelcoming).
Oh and my boyfriend and I just found out that they are renting our same apartment layout at a starting cost of $ 1505. So, you can imagine our dissatisfaction in having to now pay $ 1650…a $ 145 difference.
Moral of the story: This place is an absolute money pit. Equity Residential is only in this business for financial gain and does not seem to care about tenant relationships. You would be doing yourself a disservice to live here.

Horrible xperience nere. I ended up with mould and mildew in my apartment and MASSIVE gas and electric bills. My toddler son and wife were exposed to serious health issues and was never reimbursed by the management team. Apparently there was a broken water heater for YEARS that had never been addressed. The management team refused to reimburse us for the escalated eclectric and gas bills. STAY AWAY!!!

FLASHBACK
…to a time when I thought my half of the rent costing less than $ 800 was expensive;
…to a time when it cost next to nothing for a parking spot in the garage;
…to a time when everything had that distinct smell of «all the worldly foods»;
…to a time when you could walk to Rock Bottom, drink a lot, and walk home;
…to a time when carpets were carpet & refrigerators were white and magnetized;
…to a time when two balconies seemed just right;
…to a time when «not hearing your neighbor» wasn’t much of a thing;
…to a time when my TV weighed 800lbs — and it was uh-​mazing;
…to a time when a card table for a dinner table was absolutely appropriate;
…to a time when we had so much room, my bike lived indoors;
…to that one time when the water was brown for a reason;
…to a time when I lived with my best buddy and the fun we had confined within those walls is said to be legendary.
FAST FORWARD
…to today, when I don’t live here. When I haven’t lived here for a while — but to a time when I drove by, and then in… and things pretty much looked the same.
I can only assume there internal have been upgrades over time, but the truthiness of this place has not changed — it’s a starter complex.
Treat it as such, move along in due time. You will make memories. And write about them in an indeterminate amount of future time.
You read that correctly — Indeterminate. Futuretime.

Do not bother moving in here unless you are willing to pay way more for your rent when it’s time to renew your lease next year. It is just not worth it. They offered us «only» $ 200 hike! I spoke with some other tenants and they received a $ 300 per month rent increase! As soon as we moved in there we constantly saw moving truck there. Almost every day people are moving in or out. Seems like management doesn’t really care about your well being here but only cares about how to make more profit out of you. This is not a premium location, there is nothing to do around here (far from train station, no night life or restaurants around). That is why we don’t feel it is worth $$ they are asking for it and we are moving out at the end of this lease.
I haven’t seen any rats, and place is pretty clean and quiet most of the time, but walls are paper thin. I could hear my next door neighbor snore every night. Their gym is way too small for a huge complex. I would not recommend moving in here, there are many better options around. Good luck!

Very nice place to live. A bit expensive though… Lots of shopping places around. Bus stop (Rt 238) is less than a min walk. Very clean, cozy apartments. Great maintenance and leasing service: professional and nice.

I’ve been living at Rosecliff II (formerly Cliffwalk) for a few years now. In general, it is a great place to live. Convenient to Rt 93 and Rt 95; lots of nearby shopping. We have new management and so far, everyone on the new team has been really great. If you’re looking for a clean, safe, comfortable place to live, I highly recommend it here.