Hairplace One

Been going here for well over 10 years — never any problems — always willing to explain procedures and recommend best ones. Very entertaining and busy salon.

I went in to get my hair cut on Saturday and was very disappointed. The stylist was done in about 30 minutes and that included washing my hair. I asked for a few inches to be cut and have some shape and didn’t get what I wanted. I had to ask for her to cut more off since it didn’t look like anything was done and no shape. Once she started drying my hair I had to ask her if she was going to thin out my thick hair and she said she didn’t because I didn’t ask prior. Even though I thought the woman was very nice and friendly, never have I had to tell a stylist to do that. I had to go to a different salon the following day and have them fix it. They said my hair was soo uneven on one side and barely nothing cut on the other. They were shocked my hair didn’t have any style and it wasn’t thinned out a lot more. I’m very upset that I had to spend two days and pay twice for a haircut that should have been done right the first time. Needless to say I wont be coming back.

I was delighted when the woman who answered the phone said I could come in for a haircut on a busy Saturday at 2:30pm. After checking in I was offered coffee, tea or a beer. What? That’s freaking cool. Maybe next time I’ll have a beer, today I had to drive home though.
My stylist’s name was Mary. We chatted a bit and I showed her a couple of pictures as to how I wanted my hair to look when it was finished.
Now, I am always skeptical that stylists look at pictures their customer bring in and internally roll their eyes, but Mary took the time to ask questions about the haircut I was asking for. She even gave me a few tips on how to accomplish the end result. After talking for a few minutes she said «Okay, no problem,» and went to town with the clippers.
After she had finished performing one of the best tapers I’ve ever had on my odd-​shaped noggin, she finished with a scissor cut up top. My hair looks awesome. I’m usually one handsome devil, but Mary’s skills really stepped up my game.
I feel confident and my girlfriend seems to be unable to keep her hands off of me. Excellent haircut.
Thanks, Mary!

I came here awhile back for a cut and color, nothing too crazy. My stylist, whose name I can’t remember, was new. That’s fine with me as long as they do a good job. She did not. I am not one who trusts people with my hair and she did not instill confidence in me that I would be satisfied with my visit; from the time I sat down in her chair she was distracted and chatting with another stylist. She didn’t ask those typical «small talk» questions which I actually ENJOY when I go to the salon. I didn’t initially notice what she had done to my hair until I got home and was able to see it up close. The roots had not been highlighted and it looked like I was wearing a headband. The cut (I tend to part my hair in the middle) was asymmetrical. Awful. I would have gone back and had it fixed but didn’t trust them to do a decent job!

My go-​to hairdresser closed her shop and after neglecting my hair for an absurdly long time, I decided it was time try a new salon. My friends had all been to Hairplace One and they all seemed to like it, so I went with two of them to give it a shot.
I was really impressed with the facility. It was bright, and clean, and abuzz with energy. And, as a child of the boy band era, it didn’t hurt that N Sync and New Kids were playing overhead.
We had two 3 o’clock appointments and a 3:30 scheduled. My friend who was having her hair colored was seen right away and my other friend and I settled in to wait… and wait… and wait a little more. It was nearly 3:30 when they took my friend and another 15 minutes before I was called. Lindsey, who washed my hair was nice and she did a great job ensuring that my face and clothes didn’t get wet. She went on making friendly small talk which brought us to the fact that the a/​c wasn’t working that day. It was a gorgeous day outside, and it wasn’t particularly uncomfortable inside, but I really felt for the stylists running around using hot tools in there all day. She led me to my chair and left me in the capable hands of Mary, who immediately apologized for the wait and led me to believe that this wasn’t an everyday occurence.
Mary and I talked for awhile before she touched my hair. My hair has been thinning since I had my son over a year ago and she was very frank with me about how serious this could be and she encouraged me to take vitamins and talk to my doctor. She was also very honest with me about what she thought about the pictures I brought in. She told me what she thought I should change and why. She managed to do all of this without sounding condescending. Normally, I would politely insist that I wanted what was in the picture but I trusted her and told her to do what she thought was best. She worked fast and kept the conversation going and when she was done, and I looked in the mirror, I was thrilled. Easily the best haircut i have ever had. I was very impressed with Mary for her ability to be direct with me without patronizing me and to look at me and just know exactly what I needed. I will definitely be back to see her and I plan to bring my fiancé next time, as well.

Every once in awhile, I become so fed up with my long mane that I feel the need to chop it all off. So when I finally found the courage to get a haircut, I decided to come here after looking into many other places on Unilocal.I’m a chronic hair salon hopper and also very particular with my hair so I did a lot of research before I settled on this one.
I scheduled an appointment with a stylist named Sara but somehow ended up with Kimberly when I arrived. I don’t know what happened nor do I care because Kimberly was awesome! She was professional, focused and made sure I understood how much she was going to cut off. The whole process took less than 20 minutes minus the extra 10 in drying. For once, I felt comfortable and not anxious, watching their every move. I’m one of those people that would cry if too much was taken off. I know it’s just hair but still…
Price was reasonable though I wish I was offered a glass of wine or beer like others had… so minus a star for that.

I love the staff, the service, and everything about this shop. You feel like family when you’re here. Ronnie and Laura, the owners, are funny and keep the place hopping with their shining personalities and banter.
Amy, at the desk, is like the girl everyone liked in high school– she’s just a sweetheart and good to everyone!
I send everyone here and they all say the same thing. Love!

It’s been a long time since I was offered a free beer, and it’s amateur hour now with the credit card machine, by not letting you add your tip to the credit card charge. Had to drop it to 4 stars to reflect the changes. Christina still gives an awesome haircut though, and that’s what keeps this review at 4 stars.

The stylist could not have cared less about me, as she talked on about her life, asking me next to nothing. Not that I go to the salon for conversation, it’s just awkward when there is no back and forth. Silence is fine, better than a one way monologue about pretty mundane things in your life.
The cut and color were not what I was looking for, even though I brought a photo. I was really disappointed when I went to pay for an experience and outcome I didn’t like much, especially at such a high price. We’d already spent so much time trying to adjust things, I just had to get out.
I’ve had better luck at cheap walk-​in salons.

Was a loyal customer for years, receiving multiple different services and spending thousands of dollars each year. Was there long enough and frequently enough that the owners should have known me, however was only acknowledged by them one single time over the years. To make matters worse, that attitude has rubbed off on at least one of their stylists who treats her customers like they should be grateful she works on them. I really liked Jess and Cassie, but will never go back. There are too many salons out there that will actually value their customers, thank them for patronizing their business, and emphasize the importance of respectful customer service with their stylists. Unfortunately, this isn’t that place.

Terrific space, talented stylists and reasonably priced. I regimend this hair salon to all of my Friends.

Service was very poor. Got a wash and a cut for $ 22, but not even close to being worth it. Hairdresser rushed through the wash then neglected to secure towel around neck and proceeded chopping away at my hair. Would realize later on that it was quite uneven, but immediately afterwards it was the worst because half the hair she chopped off ended up inside my shirt. She dropped comb/​scissors a couple times, and had close calls in cutting my forehead.
Read reviews, seemed to be a well reviewed place and very close by to where I live. Obviously do not recommend and encourage others to avoid this place.

Went here twice. Once at old location. Once at new. Old location had very dirty floors. My hair was okay.
Second visit was worse. Stylist was going to mix 2 colors together to get my shade. Color was off. Worst part was paying Newbury St prices for basic service.

So, after reading the mixed reviews I was apprehensive about trying Hair Place One. But with the close proximity to my house (literally live 5 mins away), the ample parking, and the fact that I dreaded driving into Boston to get my hair done at my regular salon; I took a leap of faith and made an appt.
Best choice I EVER made! Now let me preface my review by saying that I am biracial (black and white) and I have an extremely unique type of hair. It’s curly, wavy, THICK, long, and difficult to get under control if you’re not used to it. When making my appt. I specifically said that I was nervous because my type of hair is not usually handled by white hair stylists (because many of them dont get the chance to work on ethnic hair) The receptionist (with a bit of an attitude) told me it would be fine.
I made my appt Thursday night and was scheduled for Friday morning. Showed up, checked in, had my coat taken (as well as my coffee order-​bonus!) and was assigned Casey as my hair stylist. Casey washed my hair and as we chatted I felt completely at ease. She informed me that she was well versed in tackling hair like mine and she would have no problem doing what ever i wanted. I ended up getting a cut with layers and side bangs, plus a blow dry and a style. I showed her a pic of Kim Kardashian’s hair and literally she was spot on! My hair looked amazing. On top of being totally talented, Casey is literally the sweetest person. We chatted effortlessly and she talked just enough to make the time fly.
When I walked to the counter to pay and tip I found out when you tip on your card they give the girls cash on the spot. Loved this! Most salons Ive been to make you bring cash to tip the stylists (annoying) This made me leave a bigger tip for Casey, oh and one last thing; my wash, cut, blow-​dry and style-​$ 50. Amazing service with a wallet friendly price tag? Cant beat it with a stick:)

I had a day off on Friday and called in the morning for an appointment. They got me in at 12:30 that day and I only had to wait about 5 minutes to get to my stylist, Sheryl. They took my coat and offered me a beverage which was very nice. It was my first time here and Sheryl was great! She asked what I was looking for and I explained that I’m a newby to the salon scene (for a long time I’ve just had my mom cut my hair!). Sheryl easily figured out what I wanted and went to work.
She showed me how much she was cutting to make sure I was ok with it — unlike a lot of salons that just chop chop! Great layers and angles and she blew my hair straight which was a treat for someone with extremely curly hair.
The price was super reasonable at just $ 44 for a wash, cut, and blow out. I will definitely be recommending Hairplace One to all my friends in the area!

When I lived in Quincy, I’d come here a lot. Once every 6 — 8 months for a trim/​wax/​new hairstyle.
I really like Sereva’s style and suggestions for new haircuts. She takes her time and does a fantastic job. The last time I had a haircut there was forever ago — maybe last summer to be honest.
I haven’t been to the new location, but will try to soon.
The cons that I’ve encountered is long wait times (even if I had a standing appointment), and the high costs. I noticed that the cost of a wash/​cut/​dry went up each year by a few dollars.

Love… great job on my kids’ hair (including a bob on my 5 yr old, which came out perfectly). Nice atmosphere, nice staff. A parking lot, which is also a nice bonus! I was very pleased.

Came here for color this weekend. It was a big step for me! I called and asked for my last stylist Casey who did my cut since I loved it so much. Found out that she only does mothers hours and was booked Saturdays until march. I work Monday-​Friday 9−5ish so needless to say I was very disappointed. A few days later and many more grays later, I bit the bullet and made an appointment with anyone who was available. Daring but my hair couldn’t look any worse than it already did.
Got there and was matched up with Jess (Jessica). talked about what I wanted and my concerns with my hair she made a plan and away we went. Three hours later (my hair was really dark and I wanted it lighter) she dried my hair and I was extremely happy with the results and so relieved.
A little sticker shocked when I got the bill ($ 200 but for a color, highlight, wash/​cut/​blowdry and eyebrow wax which is a lot of services) but it was well worth the cost and next time she suggested just covering the roots so the cost wouldn’t be so high.
Overall another great experience there and I already made another appointment in 6 weeks with Jess.

True to my word, I gave this place another chance.
Although I am not adding any stars for Hairplace One, I am going to update my ‘Cons’ from a prior review. I returned to Hairplace One and by chance was scheduled with the same stylist; I figured that it wasn’t fair to request NOT to have her considering I only gave her once chance and I did love the cut. This visit, she was much more friendly, making polite conversation, telling me the best approach to style my hair and not disappearing for cigarette breaks.

I have only one word for the haircut I received from Hairplace One: PAINFUL.
Ok, now I have some more words. I called and they got me an appointment within an hour, which impressed me. I get to the salon and the facilities are clean and modern… the salon is all a-​buzz with hair cuts, styling and up-​dos. The receptionist said that since I didn’t request anyone in particular, they were going to pair me with Caroline because she would probably be the best fit for me. Although I had to wait a bit for Caroline to finish with her previous client, I was pretty happy.
I usually LOVE to get my hair washed… I love when the feeling of the warm water on my head as the washer massages my scalp. However, here started my pain at Hairplace One. Instead of having warm water and a soothing massage to wash my hair, I instead had cold water and had about a quarter of my hair ripped out of my head. Ouch.
She then sat me down in a salon chair and began to brush my hair, which was very knotty. I must have left another quarter of my hair on the floor under that chair as she forced the small cutting comb through my thick, curly and very notty hair. Good grief.
When I finally met with Caroline, she was super nice, but also began to rip even more hair out of my head with that cutting comb, and then proceeded to comb my face numerous times and run her fingers through my hair and rip even more hair out. It took all my strength not to cry in that chair as I winced from pain every few seconds.
While I’m pretty happy with the actual cut I received, you couldn’t pay me to go back. It was not worth the $ 51 (including a 20% tip for Caroline) to be put through that much pain. Ugh.