Suds R Us

I’m done with this place. I’ve been a loyal customer (my family as well) ever since they’ve opened. The husband owner is nice & reconizes loyal customers but the wife just grunts when you ask her a question and God forbid you need change (you pay via laundry card but they don’t have a bill changer if you need to break a big bill) she looks so angry, as if you’re bothering her.
Add the fact that families basically let their children run around without supervision, to the point where they run into other customers carts and all. I’m over it. I stayed loyal for a long time because I love their laundry card system but seeing as though they don’t seem to notice loyal customers, I’m done.

Worst laundry ever. They regularly close early and if your clothes are still in the dryer, tough luck. And don’t bother complaining, they don’t speak a single word of English.

I have used this laundromat on a weekly basis for the past three years. The service is mediocre at best, but usually awful. Closing time on Saturday night (tonight) is posted as 10:30 pm directly on the door. Put my clothes in the dryer at 9:00 pm and came back at 10:05 to find the place dark with the doors all locked. Pathetic and dishonest.

I prefer to drop off my laundry here now, rather than the other laundromat close to me on 32^nd and 36^th. I believe they use Downy detergent here. Smells awesome and the clothes are folded neatly for me when I pick up.
They have reasonable hours and can finish your laundry rather quickly because they have so many machines in there. I believe the prices are lower than the other laundromat I went to before.
Both of the owners, the husband/​wife duo have been very pleasant the last 2 times I dropped off and picked up my laundry. Will be back and recommend to my neighbors in the area.

I only go here because it’s closer to my building than any other laundromat. I guess they know and that’s why they don’t even try. The place is dirty for a little laundromat. The man who works there is nice but the woman has an attitude problem. I asked the man once to tell me which day was more empty bc they don’t have enough folding tables and he tells me Wednesday and I go and one more time I had to leave with my clothes to be folded at home bc there’s not enough space to fold, wich wrinkled my clothes. Yesterday I come over and ask if they were going to be open today «thanksgiving» they said yes with a big smile. So today I get up to go do laundry and when I arrive with my bag the woman starts screaming at me «no no we close». I would have appreciated it if they told me they were closing early when I went to ask yesterday. No signs anywhere. Just rude and not very professional. Usually business let ppl know when they are closing. They use the machines with the cards not quarters. The bathroom never has toilet paper and their sink doesn’t have paper towels so I can’t watch my hands if they get dirty with soap. I’m going to find another laundromat, I’m tired of guessing with these people.

Live in Astoria? Don’t want to do laundry inside of your building? This is the neighborhood laundromat to go to.
What I like about this place is that it’s rather large so you should always be able to find a free washer when you need one. And it’s clean so that’s always a plus. Enjoy outdoor seating while you wait.

I have lived in the neighborhood for 8 years and have only used this laundromat because of proximity. These people are mostly good at their job, but terrible people. If something goes amiss, it’s your fault!
If they don’t understand what you’re saying? It’s your fault!
After failing to tag a belt that went with a dress I had dry-​cleaned, which caused it to go missing, the owner actually accused me of bringing in a different dress when I came back to find it.
Honestly, I feel bad now because this was her way of trying to sidetrack the issue when she didn’t even know what I was talking about or she didn’t want to have to replace my dress, which was free and I didn’t want a replacement, I wanted my belt. I just wanted her to call the dry-​cleaning facility to see if they still had it.
It got heated to say the least, but I finally mimed well enough that she gave me the number to the plant, which was within walking distance, and where they spoke English and also still had my belt!
I know I shouldn’t lose my cool on people, but this lady was being ridiculous.
I walked back in with the belt and she apologized, reluctantly and I will never, ever, go there again. EVER. If your only defense is to attack the customer, you shouldn’t be in business.
They will clearly never read this, but you should.

There’s always a machine available even at their busiest hours, the dryers always fully dry my clothes, towels and sheets and it’s cheaper than the machines in my building so I make the two block walk to Suds.
Their card system is nice if you don’t like quarters.

Nice size location so it’s never crowded so there is enough machine to go around. No waiting around for a washing machine or dryer to become available.
The staff is nice and helpful, I just wish the parking was better. There is meter parking out front if your lucky enough to get a spot.