Key Food

Now that I have found another grocery store somewhat nearby, this place is awful, dreadful, horrendous, despicable, disgusting… better yet look up the word awful in a thesaurus.
It is such a poop show here, I don’t even know where to start. Poopy service, poopy food, poopy prices. Poop poop poop!
On more than a few occasions, I have purchased spoiled flatbread, bread and sandwich meat. Ok, ok to be fair, I should have inspected the items. But on the other hand, you SHOULD NOT SELL SPOILED FOOD.
Additionally, most of their produce looks older than my grandma and she is OLD. And they have the audacity to price their products higher than other stores!
Also, note to the dude manning the door, it doesn’t hurt to show one tooth once in a while.
THE END you poopy grocery store you!

The reviews are all accurate and this place truly sucks. I would give it zero stars if I could. It is one of the worst supermarkets that I’ve ever been to. I’ve only gone here for the convenience if I really need something fast. Otherwise, I always go to the key food on 30^th ave which is a REAL key food and not some poorly run bodega with the key food logo on the building. The produce is never fresh. The fruit is sometimes molded and the cold cuts taste like there over a month old. The fresh fish is anything but fresh and is usually discolored. The most frustrating thing about this dump is that the milk always expires before the sell by date on the bottle! It makes you wonder where they get it shipped from… Also, what kind of place allows this to continue?
Also, the customer service sucks and the cashiers are incredibly rude, and just seem to be miserable with their own lives. Furthermore, one of the guys that works at the deli section is an inconsiderate jerk who screwed up the order every time I went there and refused to admit he made a mistake and would make me out to be the crazy one, meanwhile he made no effort to get my order right and when I corrected him, he would go on the defensive and refuse to admit he’s wrong. The first time around, I gave him the benefit of the doubt and thought I may have said the wrong thing. However, when this started to happen every week, I soon realized that I wasn’t the crazy one and he just doesn’t give a shit and doesn’t care, plain and simple. This is sad since the rest of the guys that work in the deli are actually very nice, unlike the cashiers.
The one saving grace for this place was that they used to carry Milton’s multi-​grain bread, which is hard to find. However, they recently stopped ordering it and no longer carry it. DO NOT WASTE YOUR TIME HERE. Go to the key food on 30^th ave instead. Trust me, you will not be disappointed and will thank me later.

Bought expired Butter milk in July, milk expired March. Wtf this place needs new mgmt asap

I would give it a ZERO but since I shop there due to it’s convenient location I give it one star.
I dread going there because
1)over priced items
2)produce is not fresh
3) cashiers are very rude and have no customer service
4) crowded aisles! Always hard to find things and limited help doesn’t help.
If you are not confined to this market AVOID IT!
I always try to be friendly and greet the cashiers and they don’t even have the decency to make eye contact… atmosphere overall sucks!

Unfortunately, this has been the closest supermarket to me for 5 years so out of convenience I’m here more than other options. Anyway to summarize what others have said, the only thing fresh at the deli is the flies swarming around it. The regular shelf-​stockers and cashiers work hard and are nice enough, but management here really doesn’t give a sh*t about customers or the experience — Even though this place is the pits, I fear my rent will skyrocket the day it actually becomes a halfway decent supermarket. All the yoga studios in the world won’t flip this neighborhood as long as this Key Food holds it down! Pro tip is that the Bravo on 34^th is a nice supermarket.

Worst supermarket ever. The only thing I would come here for is the Ritter chocolate bars and beer.
Other than that, AVOID. The meat always looks old. The deli is even worse. I made the mistake of getting honey ham there once. It was discolored and dry when I got home.
Even though it is convenient, I’d rather walk (and suggest for others to do so) to Bravo Supermarket on 34^th Ave instead. Way better quality of food and a much larger & fresher selection.

Their prices are awful. I decided today to not ever go back. Prefer western beef and their crazy refrigerator room. Tired of getting price gouged. Saw a 4.99 box of teddy grahams– with a 3.99 sticker underneath. This crap shouldn’t cost so much. Someone is greedy here. Goodbye.

If Cinderella had an ugly step-​sister in the form of a supermarket, this Key Food would be one of them. The only good thing is that some employees are *sometimes* a little friendly.
As stated by Mau C. the baked bread shelf (near the deli) has flies and little insects crawling and buzzing about. YUCK! This is not a random event as I have seen it at least 3 – 4 times.
On a recent trip, for juice and milk I discovered that the last 2 milk cartons were leaking and there was no other good one (I wanted Stonyfield Whole Milk). I saw the manager in his little area (by the exit) talking to a friend/​coworker and tried to make eye contact so I could tell him about the milk. Success– he saw me! Unsuccessful– manager continued to talk to friend/​coworker without even trying to seem like he cared about a PAYING customer.
So I buy the juice and as the cashier is ringing it up, I see her family member walk in with 3 or 4 kids. She proceeds to kiss them all and completely ignore her customer. Okay fine, I understand family is important. I ask her to give me a raincheck for the milk and she says, «It is the last day at this price so I cannot give it.» I have never heard such bullsh*t. I pay for the juice and exit the store.
I gave myself sometime to cool off before writing this review (15 hrs) so I could be a bit more rational when reviewing.
When all is said and done, I will only go here if in a pinch. Otherwise there is a perfectly good Bravo Supermarket a few blocks over. The manager at Bravo is nice, always says hi to customers, and gives rainchecks even if on the last day!
If you want to patronize a Key Food, your best bet is the one on 30^th Ave. It is cleaner, bigger and not as hostile.

Absolutely the worst supermarket ever. Flies are living in the baked bread shelves!!!

Even for a Key Food, this place is dangerous. As of right now, the freezer case has failed… again. And once again, they are NOT discarding the inventory (I guess they can’t afford insurance) and are instead fixing the freezer to re-​freeze the products. But they are already soft and mushy and manager insists they’ll freeze just fine. PS: it’s a major public health hazard, but apparently they fix with bakshish.
And the NYC Health Department was advised of the problem and says it’s not their concern. But if there’s a spike in food borne illness in Long Island City, we know where to start looking.

Dude its a keyfood.
You go in and you already have an idea what the price is going to be. You have the expectations of what produce and candy and toilet paper and frozen sushi is available. You go in and you get your stuff and you get out.
The line is never that long and you don’t encounter random people punching you in the face while you skip merrily down the aisle.
It’s clean. It’s organized, and you don’t trip on wet floor. There are four self-​checkout kiosks and an employee stepping in and helping you whenever your tiny peanut brain fail to navigate a god-​forsaken checkout machine.
You want a few extra plastic bags? Just take them. You bought fried chicken and you want chopsticks to go with it? You take them.
Its a grocery store with fair prices. Nitpicking on Keyfood just makes you an evil person.

Even though this is not my favorite grocery store in the neighborhood, I still frequent it for a few reasons. First, the employees are really friendly. They recognize me when I go in and ask me how my day was, etc… which is charming, especially because the other neighborhood grocery employees act like I’ve done them a huge disservice by going to their checkout line. They even ask my partner how I am doing if they see him and not me for a few weeks. I guess some people would just find that creepy, but I like to think that my neighbors are looking out for me. Also, this store is good for your typical, everyday groceries, though they do lack some ‘specialty’ items, like spices, good cheeses and deli meats and quality steaks. They DO have a great produce department though, considering the prices.
However, the aisles are super tiny. Nobody really uses carts, but if they did, I don’t know that two carts would fit side by side in the same aisle. I could be wrong. Also, every time I go there I notice at least one item ringing up as a different price than marked, and usually it is more expensive. The checkers never give me a hard time about fixing it, but it is a huge pain in the ass to have to police the screen as each item is scanned. The most disturbing thing about this store is that the area between the dairy and the meat section ALWAYS smells like kitty litter. This freaks me out quite a bit. Why would it smell like kitty litter?
Well anyway, this is a good place to go for simple everyday items and a smile (like McDonald’s, but they actually give the smiles away), but I wouldn’t recommend it for cheese or meats. At least not until that kitty litter scent is explained /​gone.