Hotel Vetiver

The good: friendly staff, quick check-​in, nice lobby, free fresh-​baked cookies (!) and really convenient/​close to metro stop. That said… our room key would work one day and stop working the next morning. Every time we would go down to front desk, they would reprogram the card or give a new one. After the FIFTH time (we were there for a week) i said, you know this is the fifth time this has happened. She gave me a new card and said someone would come the following morning to examine our door lock. The following evening, the SIXTH time the key stopped working i went to the desk and a different person said really? There’s nothing in the system noting you’ve been having any key problems. Seriously?! Then he asked if we’ve been putting our key cards near magnets.
Additionally, and this was REALLY annoying. The headboard was not attached the bed, it was just a loose piece of furniture. THat meant that unless the bed was pushed all the way against the wall, every time one of us leaned back, there would be a loud thunk against the wall. And of course, the people in the adjoining room had the same thing, so we got to hear the banging on the wall whenever they moved around in their bed. It’s standard practice in the hotel industry for the manager to periodically overnight in the rooms for quality control purposes — so how could they not have noticed and fixed this?
We reported that the treadmill in fitness room wasn’t working (the emergency stop key was missing) and nothing was done about it while we were there. The breakfast is nothing special but only $ 5 and convenient. The neighborhood isn’t that interesting to walk around, but there is a good Thai restaurant if you’re willing to walk a couple blocks.

Had to get out of town for at least one night: the neighbors had been complaining I’ve been ‘yelping’ too loudly in the middle of the night: YIKES! The Hotel Vetiver fit the bill. Didn’t get any complaints and the view of the bridges and city was very nice; we enjoyed ‘yelping’ out on the balcony. Rooms were clean and cozy: up-​to-​date. The downsides 1) parking a few blocks removed and not free unlike what another poster had stated as free and plentiful: NOT! 2) no microwave or refrigerator in our room. The free breakfast however was very good: fresh fruit, pastry, bagels, cereal, yogurt and eggs, coffee and juice! Had a wonderful time. Was really surprised how quiet this end of Long Island was on a Saturday night. Gave all the more voice to my late night ‘yelping’ !

Had a great stay at vetiver for my birthday. I just needed to be in the area that night and happened to get the room at a ridiculously good price.
The hallway leading to the room isn’t very appealing but once you’re in the room, it’s much better. The room itself is super tiny but you have everything you need including hangers, full sized mirror, and a work desk.
The bathroom was cute and clean although the shower had a little opening in which the water would spill out from while you showered. No biggie though because there were more than enough towels stocked in the room.
The room I got had a balcony with a view of the bridge. Z Hotel I think has the best view in LIC but this one wasn’t bad either. The balcony was right next to the balcony of the other room so if you’re out there, there’s not much privacy as I could literally look into the other room (peeping tom) lol. Also, I could hear some very loud guests in the hallway from inside the room which means they definitely heard me singing and dancing as I got ready for the night lol.
I would definitely return to this cute little spot. Prices are reasonable, room was great, still get a decent view and it’s close to the city. I’m not sure how far from the train it was as I was traveling in car but I think it’s only a couple of blocks.

Start with the good stuff first,
Pros,
–Location — Metro is literally a block away, and it’s 2 stops to get to the city, 9 to get to Union square. Very convenient. Astoria itself is a great neighborhood with plenty of bars and restaurants
–Parking — Plenty of free parking within a block of the hotel
–Cost — for its location and convenience, it is very affordable
–Room — large room, clean, ample closet space
–Front desk — extremely helpful. We forgot toothpaste and they brought some right up. Every-​time we walked in and out they asked how our stay was going and seemed genuine and sincere.
–Elevator — wicked fast elevator. doesn’t seem like it would matter, and generally I don’t think i notice, but I definitely noticed how fast this elevator was, and it may have set a new standard for me.
Cons,
–thin walls — we could hear the tv in the room next to us whenever it was on. Almost as clearly as if it was our own tv. However, the person in that room went to bed very early so it did not pose too much of an issue. BUT, it very easily could have been a huge issue.
–cheap — Seems like in order to stay affordable Vetiver cut some corners. The bed sheets were very bad. They were extremely abrasive and created rashes on my knees and arms just from sleeping. Could have been an unlucky moment, because we left a sign to change our bed sheets, and they were better the second night. Still scratchy, but not abrasive. The curtain in the shower is held up by and extendable arm that kept falling down, and was a nuisance. I went to use the in room coffee pot, but they forgot to restock it, and there was only 1 packet of decaff coffee. Ended up just grabbing a coffee at breakfast, but would have been nice to have a cup in the room when I wanted it.
–Smell — our bathroom smelled like someone was smoking cigarettes in it. Went away after the first day, but was gross at first.
Overall — It was well worth it for only $ 120/​night with their location and convenience.

LOVE this hotel!!! talk about great customer service! ALL the front desk/​building agents were ABSOLUTELY GREAT & WELCOMING.. stayed here for a week with NO problems. everyone that works there are VERY friendly.. im a VERY picky individual and sometimes can be HARD to please but i can truely sayy if i can give this hotel 10stars i woulld (that should tell you something).. I RECOMMEND THIS HOTEL TO EVERYONE..

I should have written this review two years ago. I stayed in this hotel for almost three months for a job I was doing across the river. They say when you die your life flashes before your eyes, the time I spent here will be the ones I want on slow motion.

Clean. Spacious. Seamless check-​in. Standard but nice amenities. Fits 4 adults comfortably. Décor in NYC glam style. Executive rooms are even nicer. «Green hotel.» Fully equipped gym. Free breakfast package available. Coffee maker in room. Heater works well. My fav is the balcony. Best view ever! Cool & friendly staff. I’d give 5 stars but I’d like to see how an issue is handled before I do that… would visit again for sure! No shuttle service. Cab from LGA $ 25 one way.

Well I woke this morning by hearing my neighbors on talking about life which I heard clearly. As they pass a joint joint to each other. My windows and doors where closed. But my room smells like weed. The bed are super soft. They feel like they haven’t been changed in years. Besides those complaints the people that work here are nice. The room has a nice view.

Receptionist was very nice and helpful. I was there for a night with my boyfriend. We loved our room, the city view and the balcony were great. The price was really cheap for the location. I would definitely stay there again.

Stayed here for 3 nights. We found out about this place through groupon. We had no issues checking in with the groupon, so they was a relief. Breakfast was a $ 5/​per person. It is conveniently located near a train station that’s about a 5 – 8 minute walk. From the train station (I believe the train is N for all of these) it will take 1 hour to Coney Island, 20 minutes to Times Square, and 45 minutes to china town. So the location is great because I was able to go basically everywhere I wanted without having to worry about transferring.
When we arrived they let us drop off our luggage and put tags on them for us to pick back up later since we came before the check in time. There isn’t that much staff there, so when they are assisting someone else, your going to have to wait until they are done.
The beds were decently comfy, the pillows were super fluffy (I didn’t like the super fluffy pillow, it hurt my neck), the bed really didn’t have a comforter though. It was like a sheet + a very thin blanket + another sheet with it all sandwiched together. The room included a decent sized closet, a refrigerator, 2 tiny stoves, a tiny sink, and a coffee maker. The bathroom was nice and clean, but the shower pressure is basically non existent.
It was a good room for the price but the location is what I was most pleased with (just because of the train station), if you come from an area that isn’t crowded like this, then you’re in for a rude awaking. Sure the area isn’t really nice, but it wasn’t really too scary.

Front desk clerks were all very helpful and friendly. The location of the hotel was perfect for me — I had business in Astoria and was ½ block away from the 39^th ave train station w N and Q trains to Manhattan in 15 min. I stayed in a studio. Cleanliness was good. The room is TINY– double bed, small desk, night table. No closet. Bathroom/​shower also clean. TV — not great reception. It was kind of cold in NYC so I didn’t go out in the balcony which does have a pretty cool view of the NYC skyline. If you want clean and no frills and moderate price with easy access to the city, this is s good place to stay. I would recommend it.

Stayed here for extended stay and was not impressed. The staff was very friendly and that’s a plus. The hotel itself is really a glorified hostel. No fitted sheets for the beds, so more often than not, the sheets slide off and you are left with immediate contact with the mattress. That’s gross. Why not just spring for some fitted sheets? Pretty basic.
At least two of the rooms have a strong odor of mold or mildew. Not sure if it came from the AC or the rug, but it was extremely strong an unpleasant. Another guest I traveled with didn’t have any issue with their room smelling, but both of mine did. Again, something that can probably be remedied with more extensive cleaning.
Overall, while the staff was friendly, I likely won’t be staying here again.

I had a fantastic experience here! I ended up without a place to stay at the last minute and found this hotel on groupon! The rate was amazing for New York, the staff friendly, and the amount of space was perfect for one person! My main complaint was the curtains. I’m pretty sensitive to light when I sleep and the curtains weren’t very thick. Other than that the price and location were so right! I love Astoria too and will definitely stay here again!

Good location.

The staff was SO NICE and helpful. There were three different people up front and all should be given raises — nicest people. I’m giving it 4 stars because we didn’t have any curtains and a couple of the shutter blinds were missing and found on our balcony after the snow melted … Weird. It was SO BRIGHT in our room at all times. I notified the front desk after I noticed that every other room had privacy curtains and they apologized and assured I wouldn’t be charged for the blind damage. Also, the walls are paper thin and our neighbors decided to get freaky ALLLLL night long (annoying and gross). The view on the balcony was GREAT! I would definitely stay here again. So close to the train we saved a lot of money on cabs. Rooms are small but cozy. Enjoyed our stay overall.

This place is like a home away from home great service and nice beautiful rooms always go here when looking for a room in NYC great place to relax and get away this hotel offers breakfast at 7 – 10 am and check out at 11am wish it was around 12 though but it’s still fine usually coming in around 11pm there’s a friendly guy who works the front desk always tells you everything you need to know they also give a great balcony view and a nice DVD player in the room quiet and family friendly place to go

Thanks for making my stay very comforting. Very close to the train station. Very nice workers especially this very pretty receptionist that have straight bangs that worked today.
Only downside is that I had to go downstairs to pick up my food (room service) but that’s only a small problem. Everything else was good

BEWARE: they advertise «free parking» which led me to believe they have parking in site
First we stayed from Monday and checked out Wednesday morning and paid $ 189 a night for a total of $ 440 for our entire stay. A bit pricy for the terrible experience. Plus We ended up parking around the corner at a parking garage which cost $ 20 A NIGHT.
The pictures led us to believe there was a balcony, kitchen and fridge … There wasn’t we later found out the balconies and kitchenettes are only for the «extended stay» rooms.
The breakfast was actually OK… But it’s on the lower level below the lobby and it smells terrible down the there
We ended up staying on the 1^st floor so our «view» was actually a brick wall outside the window
There is no fitted sheet on the beds by the way, so when we went to get in the bed we pulled the sheets back to find a mistress pad. So we put the sheet down so we weren’t sleeping on that.
And since we are on the first floor, the traffic throughout the night and in the morning is ridiculously loud. We could hear every door open and close on our floor.
They also have a terrible gnat problem… There were multiple gnats on the bathroom mirror every time we walked in there.
I also woke up with multiple bug bites on my arm the next morning.
Then there is NO do not disturb sign in the room so we ended up telling the front desk person we did not need the room service he said he would make note and tell the maids. When we came back our room was serviced anyway.
I would not recommend anyone to stay here.

Overall I would give this place 2.5 stars, but in the end it will have to be 2. Good place in Long Island City if you’re doing NYC on a budget. We found this place on Expedia and thought we had purchased a room with a kitchenette but must have bought the wrong deal, because there was definitely no kitchenette. Our room was tiny (definitely not a honeymoon suite!) and not quite finished, not as nice as some of the other rooms in the photos here.
The room was basically a double bed, not even a queen, with a small desk, wall-​mounted TV, bathroom and small balcony. The bathroom was decent sized, though it looked like all the expenses were put into the stone floor of the shower and nothing else. Very little lighting in the entire room. There wasn’t a closet to put any of our clothes, just a basic clothes rack on wheels.
The small room was not a big deal, since we basically just needed a place to sleep at the end of the day. The thing that got me was the continental breakfast. On the one hand, it was nice it was included, but on the other hand, I also got a bad case of food poisoning, confirmed by my health-​inspector husband. If you have a sensitive stomach, beware of the fruit! Everything else is fine but you’ll be chancing it with the fruit. On the second day, we noticed they save it to reuse the next day, but keep in mind it’s been sitting out for a few hours.
In sum, positive aspects: very close to subway, nice staff, free wifi, clean and comfortable bed. Not so great aspects: cramped room, small bed, one elevator for whole hotel and potential for food poisoning.

Not much to complain other than the fact that our room didn’t come with a balcony as stated in the itinerary.
Hotel: The hotel itself is pretty modern. The rooms are well designed and very comfy. The room we stayed in came with a small kitchen stove along with pots/​pans/​glass etc. although we didn’t use at all.
Location: If you’re worried about the neighborhood/​area of the hotel — Don’t be, it’s not that bad as it sounds. Also, parking on the street is pretty safe and widely available.
Another upside is complimentary breakfast :) until 9:45AM. I must say — I was very pleased with what they had to offer. You can either eat there of take it up to your room.
Overall, a pleasant experience. Highly recommended.