Fay Da Bakery

I stayed in Flushing for a week while visiting some friends. I came here about 3 times just for some dessert after dinner. I liked their Taro pastry, it was very good, also try their curry beef turnover! They have a lot of other varieties too.
Since it’s a self served place and I liked their food I give them 4 stars. losing one star because of the one of the female employee there. she wasn’t talking at all when I said
«hello» and «thank you» to her. Her customer service /​people skill was pretty horrible. She needs to get trained for proper customer service.
I would come back here and purchase but I’d rather make a payment through a machine than an employee.

I used to come here a couple of times a week, normally when I was heading to work. The last time I went, I ordered my usual 2 vegetarian buns with a tea… I get to work and pull the buns and I notice something wrong, really wrong. Little black strands of hair, looked very much like facial hair (shaved and didn’t wash up properly before returning to work).
No, no, no! Never again, one location nobody knows English, this location someone apparently shaved while at work or whatever, I’m done with all Fay Da locations.
**Funny thing happened at this location PRIOR to the hair incident, I brought a guy I was tutoring with me to this location, he’s from Japan and while he was ordering his food the cashier kept looking at him like she had a SERIOUS problem with him. I kept watching until she addressed him in Chinese which I informed her that he was from Japan. She was VERY surprised and was quite cheerful after that, I let it (their exchange) go on longer than necessary because her facial expressions were hilarious!

I just bought a bread filled with corn mayo and ham pieces. I usually have the tendency to wipe off some of the mayo because they put too much, but this time, found the meat to be spoiled… not a little bit… but quite obviously. I went back to tell them with the intent of courtesy to let them know because I work right above them. They claimed all their bread is fresh every morning, and it’s impossible to be spoiled. She did a little «experiment» in front of me and proclaimed the bread safe to be eaten… NO, I still had the spoiled meat taste in my mouth and I know what that bread is suppose to taste like from eating it about thrice a week. I didn’t want to make a scene so I walked away. I’m considering reporting them to the Sanitary Department. But first posting this to warn you all.

I am pretty upset about this Fay Da bakery. And here is why…
Me: I would like a cup of coffee with soy milk
Employee: I can make it for you, if you’re willing to drink it. I think the taste will be pretty bad.
Me: If you can make it, I would like that.
Employee: (snickers)
I am not sure what the big deal is, honestly, I asked for coffee and soy milk. Pretty easy right? But NO. Instead, I get someone’s opinion about how it would taste. I’m sorry. I didn’t ask for your opinion. I asked you to make me a cup of coffee with soy milk. And, I don’t appreciate the mockery and the snickering.
So much for customer service and customers being right. I was not happy with the attitude. Not coming back here again.

ROTTEN PASTIES!!!
I paid $ 1.25 for a small little mango pastry and guess what? It was SPOILED!!! The mango had a nasty and disgusting taste similarly to a throw-​up! OMG, I wouldn’t have been this pissed if they were nice enough to exchange me for another one orrrrr refund me my money. But nope, they had a stinky attitude when I confronted them and took no responsibility when it was solely their fault. Thereore, I am treating them the way they treated me with this post. They are lucky that I did not get a stomach virus or else I would have reported them to the health department! Seriously, what kind of bakeries do we have nowadays?

Newest location for this local chain. Smaller than the other Fay Da bakeries, and usually all the tables have been taken. However, on a rainy night after 5pm I was able to snag a spot, and have a fresh tuna bun. It’s clean, bright, the cashiers are friendly… I think I’ve found a new spot.