I ordered a vinyl from here a couple weeks ago. After receiving no updates for a week, I inquired about my order. Hot Waxx then immediately canceled my order without asking me if I no longer wanted it. I sent an e-mail saying I didn’t want to cancel and he said that if I e-mailed him the next day, he would allow me to order the vinyl again. I e-mailed the next day. He never e-mailed back.