I have used this facility many times and there is usually a little bit of a wait time, but I went in yesterday(November 3, 2015) for a simple knee x-ray and had to wait 3HOURS! This is unacceptable! X-ray’s are done on a walk-in basis only so either they need to hire additional x-ray techs or start taking appointments. The ONLY reason I gave a 2 star review instead of 1 is because the staff was nice, very apologetic, but nice. Lessoned learned, I will take my business elsewhere, even if I have to drive further to do it. My time is valuable, and since I have to pay for x-rays now thanks to changes in insurance coverage, I will expect better service.
A B.
Tu valoración: 5 San Tan Valley, AZ
Went to have an ultrasound done and the scheduler a week earlier put me into another Simonmed location far from my house by mistake. We arrived at the location near our house and Heidi explained she would do her best in getting us in, in a timely matter. I was OK with waiting for a bit just as long as I didn’t have to reschedule. Luckily they had a cancelation and I was able to get in early. Heidi was very nice, patient and pleasant to deal with. I will definitely return for any other imaging services I may need.
Review R.
Tu valoración: 3 Queen Creek, AZ
I am going to say initially they did not schedule properly. But the people seem to be doing what they can to listen and do a better job.