Enterprise Rent-A-Car

Very nice group of folks to work with. We are transitioning to becoming a 1-​vehicle family, so it’s great to know that there’s somebody nearby who’ll ‘pick you up.’

Love these guys! Always go out of their way to make the car rental experience as easy as possible. I use them quite a bit and have never had a complaint. No haggling over unnecessary insurance and upgrades. They have it all if you want it, but aren’t shoving it down your throat. Honest and dependable…

Hands down best car rental establishment in the Valley and beyond. They know how to treat a customer and will go above and beyond for you. New building updated to fit their brand, looks awesome! Corporate NHL sponsors a huge thumbs up! Keep it up boys both locally and at headquarters.

I’ve been renting cars for business travel for some time. The folks at this location are always courteous, friendly and keep everything moving so you are do not have a long wait. I always go back

We reserved a Standard SUV (Sante Fe or similar according to the website). Time reserved was for 5 PM. When we called to see if we could come a little earlier, they said no because they were waiting on our vehicle to be returned by another customer. Understandable. No big deal. They took over an hour to give us the vehicle, only to find out it was a FORD EXPEDITION!!! We traveled from PA to FL. This DOUBLED our cost in gas. They acted as though they were doing us a favor by not charging us an upgrade fee. To make matters worse, the did some kind of quick was/​rinse on the unit which left a cloudy film all over! The chemicals they used had a similar scent to a perm. We couldn’t keep the windows open until after it rained.
It’s not like we did our reseveration a day or two before we needed it. We did it 2 WEEKS before leaving. They did nothing to rectify the error and assist with costs.
I’m completely disgusted by this whole event and out an extra $ 250 in gas costs!

Of all the Enterprise locations I have rented from around the country, the folks in Q –town are professional and go beyond what is necessary to keep clients happy

They treated me right. I was very pleased with the care I rented and their flexibility of me to switch cars when I wanted to get a different model; and they were providing very excellent service. They picked me up and dropped me off during my rental.