Rainier View Rooter

This is an update to my previous review. We received a call from Rainier View Rooter to say that they were refunding us $ 100.00 and that we should not have been charged the full amount and they would be putting the check in the mail to us. The check arrived today. I am impressed with them righting this with us. It shows me not only does this business believe in great service, employ professional plumbers but that they also have the integrity to do the right thing.
We will definitely call this company again the next time we have a plumbing need and wouldn’t hesitate recommending them to others. Susan A.

This Plumbing company has helped me several times. From small to big jobs they seem to do it all and have the top notch tools. If it involves plumbing or pipe they are my first call.

I have had the worst plumbing service with Rainier View.
Rainier View installed a steaming unit in my attic for my shower. During a winter cold spell last year the steaming unit starting leaking water in the attic and down the walls of my home. I turned off the water running to the unit and called Rainier View. The tech came out and stated that the unit was damaged and would have to be replaced. The tech also stated that when the unit was installed it should have been insulated against the cold temperature. The tech called back to the company and informed the owner of the first installer’s mistake. The owner of Rainier View refused to take responsibility. Even though Rainier View installed the unit and their own tech came out and indicated that the unit was installed incorrectly the owner would not replace the unit nor fix the problem. And on top of that, the owner wanted me to pay 150 bucks for the tech coming out to inform me that his company installed the unit incorrectly. What a joke!!! Stay away from this company.
Charles C

I purchased my 100yr old home in 2010. One of my purchasing requirements was that the seller replace all galvanized and cast iron drains located in my crawl space. I required they have a licensed, bonded, and insured plumber complete the work and provide me with all of the invoices, in which they did.
February 2012, I could hear a leak in my crawl space. After inspecting, I discovered what appeared to be a galvanized pipe that was still installed. I immediately contacted Rainier View and was already anticipating an uphill battle. Plumber Ed came out, inspected, and informed me that it was a «lead» pipe. Although I was upset, I didn’t necessarily feel they were responsible as I was very specific in my request (galvenized and cast iron). Ed explained how he felt responsible for missing the lead pipe and that he would speak with the owner and see if they could reduce the repair cost for me. I was very appreciative of this!
When DeAnna (receiptionist — very friendly) called to schedule the repairs, she explained that they were going to take care of it for me as a courtesy. I was astounded! I highly recommend this company as they are VERY professional, honest, and possess a strong level of integrity!