NS Performance

Long story short…3+ months, $ 3000+ and almost 2yrs later and I still have a truck I can’t get tuned properly because of all kinds of residual issues left over from having Kevin do a swap. I’ll be paying another shop next month to start all over again.

Took in my 09 C350 for a spring install. Kevin is a great guy! He takes good care of his customers and gives great prices. I wish I knew him earlier ! RECOMMENDED :)

I own a 04 R32 turbo. After a horror story of a mechanic I came across Kevin at NS performance. He’s a nice guy and easy to talk to, but I should have ran. He had done a couple of small jobs for me at a reasonable price. I always paid cash, never haggled. The problem is he doesn’t operate his business, like a business. It’s more like some friend doing you a favor. I took my R32 to him with a blown clutch in June of 2012 I did not get it back until DECEMBER! The worst part is, he never determined what made the clutch not disengage fully in the first place and shatter. He just replaced it… slowly, painfully slowly. I had a part go bad on the transmission that he didn’t discover until the car was put back together, so he had to take it apart again. When I finally got my car back and over $ 2000 later, the clutch still doesn’t disengage, he didn’t replace one time use bolts that should have been replaced. My car is WORSE off than when I had taken it too him in the first place. Except I have a new clutch that ‘s not disengaging even worse than before, so it will be ruined even faster. He just threw his hands up an said he couldnt do anything else. A COLLOSAL WASTE OF TIME, AND MONEY! He is a one man show who is over booked… GET AN INVOICE! I am in the provess now of hiring an attorney to sue this shop… which is unfortunate. I was exptremely patient with him… painfully so. He let me use his gas guzzling truck during part of this ordeal so I gave him some slack… but I can’t let him get away with ripping me off. GO TO A MORE REPUTABLE VW REPAIR SHOP! There are larger shops, and there is a reason they are this way! Not from doing ½ ass work!

It’s always a craps shoot when you take your vehicle into a mechanic. I can say that we’ve hit the jackpot with NSP. When you think of a mechanic you don’t think friendly, caring and competitive. Well that’s just what you are going to get here. My husband and I continue to take our Audi Allroad there for all service, and will pass on the dealerships. A big thanks for the fantastic customer service, quality and competitive pricing. It doesn’t get much better than you!

NS Performance has worked on five of my cars over the last six years. I have gotten performance suspension, tires (multiple times), exhaust work, and just plain old maintenance. They always treat me great and the work is top notch. They have even installed wheels and tires on my dads car and my brothers minivan.