Prompt Towing

Our boat trailer broke down on Friday evening. We called and paid to have it put on a flat bed. In the morning the boat was not where we asked it to be towed! We called and Prompt said they would need a release of damages form signed by us. We waited for the email and several hour later Prompt said we needed to sign in person. We drove the half hour to the boat still at the side of the road. They told us to go to lunch because they needed another hour to get the flatbed truck to us. At 1pm on Saturday they called to say it would now be more than 3x the original amount they already charged our credit card! That is no way to run a business. We found someone else after all that wasted time (Prompt is not prompt) and energy. What a scam!!!

Commit to 1 hour to pick up motorcycle that couldn’t make it inside of two hours had to cancel. Will never use this company