Starbucks

I was surprised that she refused to ring up my two drinks separately. She said she wouldn’t because there was a line (there were 4 people behind us). If Starbucks is going to make a program that awards you to purchase more drinks and food (or equivalent to a punch card), then they should own it.
They don’t have a drive thru which isn’t so bad but make note that they don’t carry the salads. If you are staying in Moscow for a wsu weekend, visit their Starbucks which is conveniently located, easy parking, outdoor seating, drive thru and from past visits good customer service. .
On a side note, I love Starbucks and every other location I have had excellent service. On my way over here at the drive up window in north bend the service was incredible.

I love Starbucks and although this is a Pullman location it reminds me of one I would see back in Portland. The staff is extremely kind and helpful and they offer the same variance of food and treats just like any other Starbucks would. I come here often.

Unfortunately this location does not have a drive through. However, the staff are better than any other Starbucks that I have ever visited (& I drink A LOT of Starbucks). It seems that they recognize that people have a choice for other coffee in Pullman and strive to offer exceptional customer service so that we return.

When I walked in to this location, I saw one of the employees who worked at a different location and I am glad that Starbucks recognized this person’s hard work and promoted him. He knows how to deliver excellent customer service and all it takes are simple things that goes a long way to make the customer’s experience a positive one. This employee exemplifies it and he will set a very good example to his co-​workers and hopefully, improve the overall customer service other employees at this location provide.
Aside from praising this particular employee, I am pleased with some of the employees in how they treat customers who walk into their establishment. There are areas of improvement with other employees and that is all on Starbucks to train them with Customer Service.
One aspect I do like about the location of this Starbucks is that it has a relaxing ambiance, it’s not too bright or have an over contrasting wall of colors and pictures where it can make one dizzy just getting their coffee. at least while waiting, I can feel relaxed even during their busy time. While I also never took the time to sit inside and read, I actually did on this visit and I am pleased with how relatively quiet it is. Of course, this is not a library suited to study for one’s Biochemistry or Anatomy and Physiology finals, however, for relaxing and for reading a novel or browsing online while sipping a cup is just fine.

I have been to a lot of Starbucks and this one is super busy. Their service is great but why do they only have one cashier and one barista working on a Sunday morning. Be prepared to wait for your drink.

Not sure why this Starbucks is rated as high as it is… If your not there SUPER early good luck on getting any of the USA today papers (or some others too) — apparently they only get the USA today’s on the weekend so don’t bother on a weekday trying… They have all the standard Starbucks drinks (which aren’t that great– lets be honest) and none of the awesome salads Starbucks finally came out with. All in all– disappointed

Just another Starbucks!

In general, I am not usually a huge fan of Starbucks. However, this location is amazing. I have never had poor service, and the coffee is usually just how I like it. I come here quite often (almost every day) and the baristas know my name and my order and sometimes even have it ready for me when I come in the door. They are always very friendly and chat with me about my day. It is a great feeling to be welcomed in such a way in a coffee shop that is part of a huge chain.
I usually only choose coffee shops by their atmosphere and the locality of their products, but this Starbucks is the best coffee shop on the Palouse, or at least in Pullman.

I know there are lots of great indie coffee places around the Palouse, and typically I root for the local guys, but this is definitely my coffee «home»! The staff are all SO sweet, caring, funny, and genuine, and I am blown away at their knack for remembering people’s names and drinks. Friendliness and consistency keep me coming back, and now that they’ve remodeled, there is much more room to hang out! :)

Great coffee and service. I practically live here finals week

Our favorite coffee shop in town. The baristas are awesome, efficient and friendly. Plus, they’re going to be expanding soon! Really, it’s our second home!

Quick and friendly service!