Jay’s Jungle

I have found the staff at Jay’s jungle to be incredibly helpful. I have met with three different employees over the course of several months, and each and every one went over and beyond to answer my questions regarding my new fish tank! I found Jay himself to be very sincere, helpful, and patient. More of a soft spoken introvert, perhaps (no harm in that! Probably why he is so good with animals), but he sure seems to know his stuff!

Is see that a lot of people wrote that «Jay» was very rude to them. I had an old gentleman help me and he was very pleasant. I am not sure who he was. He was the only one in the store at the time and was doing some regular up keep with the fish tanks. It was early on Saturday morning and there were other customers in the store so it took a little while for him to help me. Their pricing is lower than the commercial pet stores. On some things a lot lower. You will find a few different types of fish there that you won’t find at those others. I did not give it five stars because I feel the upkeep of the store could have been better. Not that it was dirty. It just felt to me disorganized. If I lived closer to Jay’s Jungle I would shop there more often.

We’ve been there on 3 separate occasions over the past 2 weeks. All the employees are super helpful and really nice. They answered all of our questions. We bought a turtle from them and they helped us pick out all the equipment that we needed. The place itself looks old and definitely isn’t as lit or set up as petsmart but they care about their animals wayyy more and house them in better conditions. Our turtle is happy and healthy and we’ve had him for a week now.

Worst pet store I have ever been to! It looked trashy inside, and nobody is ever there to assist you The owner, Jay, is horrible beyond words. When I think of the worst business owners I have ever encountered, Jay is at the top! He acts like he’s on drugs or something. I’m surprised this place is still in business.

My family had a down payment on one of there animals. Things didn’t work out so that we weren’t able to get the animal anymore, we had its best interest in mind. When we returned to receive some of our down payment back the owner of the store was very rude to ours and told we were wasting his time. He like the person above said is NOT a pleasant person. I wont be purchasing anymore of our pets needs from jays jungle.

I used to frequent this shop from time to time, however after the treatment I recieved while returning a sick gecko I have decided that this place is not worth shopping at again! I recently bought a cute little gecko (overpriced as he was) thinking that I was getting a happy, healthy little guy. Unfortunately I spent the next three days cleaning up half digested, watery gecko poop! The poor guy took no interest in any of the food offered him either. I took him back and explained the situation to Jay. Instead of acknowledging even the possiblity that something is wrong when a gecko poops out half a worm, he made several sarcastic comments about how healthy the gecko looked to him and claimed that it might be my cage’s light! I have several other healthy geckos and I have spent a lot of money on each of their cage’s in order for them to each have the highest quality homes possible. Jay is the rudest and most unpleasant store owner I have ever dealt with. Animal Ark not only is cheaper, but has much higher quality service and animals! That is where I’ll be going from now on!

I walked in and looked for someone to answer my question and show me what I was looking for and after 5 minutes I still had no help and was about to leave when a random person who I had seen the whole time came up and asked if I needed anything (while on a cell phone) I explained what I thought I needed and before I was done he pointed to two (very overpriced) idems and walked away with no explanation of what they were and how they were different. Come to find out it was Jay THE OWNER! The stuff is no different than petsmart except the price.

The owner of this place is not a very pleasant person.