Hit Web Design

i let hit web design (heritage web solutions) build me site they told me one price and charged me 5xs more then what they told me always more and more fees for this and that. i made complaints to the bbb about them. well now i have them as my webhost and signed up for 2 yrs of hosting as of ¹²⁄₁₀ and i find out they are now out of business ³⁄₁₁ 740.00 down the drain i want ur info contact me so we can get our $$ back. if something like this happened to you! CLASS ACTION SUIT

I have to agree with the previous review of this company. I have attempted to contact them numerous times to discuss changes to my website but have had difficulty in connecting with an actual person. Their hold times typically exceed 20 minutes for technical support. Their customer service representative seemed shocked when I explained my predicament and promised to relay my message to someone in technical support, but I am still waiting for a call back. I am now forced to find another hosting company who will be more attentive to my needs as small business owner.

They should be shut down, they are the biggest rip off, rotten, low down crooks on the west coast, better yet in America. They had people lined up in court that they had done wrong from all over the map. Same sob story, they suckered many of folks. They’ll say at BBB that they have many complaints because the have oodles of clients and the ratio of complaints is small compared too. Don’t buy into that, unless, you have loads of money and time to waist and love frustration and shattered hopes. And Utah justice system approves of their unethical morals. Take heed, Warning Warning Warning!

HIT web design, formerly Heritage Web Solutions, looked like a competent, economical company to build my website, but it took a very long time, was very glitchy for months, and their corporate structure and phone tree made it difficult to make changes, get my site completed, etc. because I could never talk to just one individual, but had to address each issue to the right department. Their reasonable price soon ballooned to something unreasonable as features that should have been a part of my website from the beginning were parceled out one at at at time at an exorbitant rate. Their ad says you will get something more than the «basic template» but that’s all I got. It was an unimaginative web site that used a font that was too small and pictures that were too small to get across the impact of my product. I was already deep into payments with them and it was too late to turn back, but I finally had enough when they informed me that I needed to renew my hosting fees for over 300.00 for a year and that’s a ridiculous price, five times what I am paying now. When I complained, their rep said the price included one on one attention and problem shooting, but I have not had problems with my other host for the last eight years. I knew then that I was being ripped off by a dishonest company. When I sent HIT’s work to the next company I used to build my site, the new company informed me that HIT had NOT included any .html text in my website, as they had promised, in order to show up in a Google search. When I ended my relationship with HIT, they would not let me have my domain name, but sent me to someplace called eNOM where I would have to post it and bid on it, essentially buying it back from HIT. I elected not to do that and came up with a different domain name instead. DO NOT USE THIS COMPANY who are skillful at bait and switch and whose product is bland and white bread.

Gave this company HALF for the cost of the web design. They worked on it for FIVE months and now they ran into a little glitch (that was supposed to be included in the original design) so they want more money. I won’t give them more money so they are not returning my calls. Totally unprofessional DO NOT USE THIS COMPANY.