Custom Ring Design

Rene has always been so attentive to me. when designing our first ring with him he used all the same quality, clarity, and color, and carat, as other sellers, but slashed the price and customized it down to lots of detail.
I came in today cause a small diamond on the side had fallen out, and he was awesome to get it fixed for free and cleaned it up nice.
Don’t waste money or time with other places.

I was referred by a friend to CRD and I am so glad I was! I visited them first, then took over a month and shopped around. Nobody else could really understand why I wanted to design my ring myself and not use one of their «Custom ring templates» where you only pick your diamond and your band. Lame.
I also shopped around a lot for diamonds, thinking I might find a better deal if I just looked around. I learned a TON doing that, but I also learned that I got the best deal from Custom Ring Design. So I came back to René with my ring drawn up and a couple of important details and I had it within 10 days.
Then my Fiancée went in and had my band custom made, also for way cheaper than we could have gotten it elsewhere. We love them, will be lifelong customers.

Rene is the BOMB! Made my fiancé’s engagement ring and wedding band, and they are amazing. I got them both at an outstanding price. Having worked at 4 jewelry stores, I know quality when I see it and I know pricing. This is the place to go.

Honestly, I first went to this place out of convenience. It was the closest jeweler to where I live and since, being a dude, I had never thought about a wedding ring before that moment, I didn’t know what to expect.
Fortunately I struck gold (no pun intended).
I spoke with Rene, who was able to answer all my questions. When I was ready to buy, I brought in a few photos of the ring I wanted, and they created it perfectly.
To save on money they offered to get me a cheaper diamond that had impurities lasered out. As a poor college kid, that sounded great to me. But when the ring was delivered, they informed me that they had gotten a great deal on some diamonds. For the same price we had previously agreed on, they got me a high quality stone.
Who does that?
Since then I have referred many friends and acquaintances to this small shop in provo. Check it out!

My fiancé got my ring from here, and it is soo perfect! We had no idea where to start or what kind of ring to get, but the Jeweler was very kind and helpful. You can show him a picture of any kind of ring you like and he will recreate it for you for a lower cost! It took maybe a month or so to make, which it totally understandable for living in an area where there are so many engagements and because it’s custom made! Definitely worth it. Also, there’s a lifetime warranty on the ring and free cleaning every six months!

This place is wonderful! My fiancé got my ring designed here and Rene created exactly what I had dreamed of. Quality ring, diamonds and price. Would recommend to everyone.

I have nothing bad to say about Dave or custom ring design. They made the ring i wanted from picture i brought in. Got me a beautiful diamond in my price range and it was all done in 2 weeks. Way faster then what I though a ring being made from scratch would take.

I have had nothing but good experiences with Custom Ring Design, formerly Payne Diamonds.
I bought our wedding ring there, and they were accommodating to exactly what my wife wanted, she has been very pleased with it since we were married in 2005.
I had some situation that meant I would not be able to go pick up the ring before I needed it, and Rene came and delivered it to me. Outstanding service in my opinion.
I take it back every year to get it cleaned, and they are friendly and great to work with.
I’m not sure what happened to the others who have had bad experiences, but they have always been great for us.

Unprofessional, irresponsible, unreliable, and unpleasant. I would not recommend them to anyone. Seriously. Not worth your time. Not worth your money.
Sales tip: don’t «should» on the customer. Especially if they have not entered into any agreement. If you want my money, you need to do the work to earn it. Not me.
Sales tip 2: if you promise something, deliver on it, and if you can’t, it’s your fault, not the customer’s. If you say you’ll give an exact price on the 2^nd visit, and give an approximate range on the 5^th, that’s a problem. If you say you’ll get a ring to me at a certain time, and when I come to get it, you have no recollection of who I am, what I want, and what you promised me, DO NOT tell me I should have done anything differently. Finally, don’t ask for money when you haven’t delivered on a single promise. If you’re about to lose a customer, give them something they want, don’t ask for more from them.
The moral of the story is if you want to sell something, people have to like you. They can’t do that if you treat them like they don’t matter.