Stop and Shop

It’s the only larger supermarket on the tip of the Cape. You need to check the expiration dates on ANYTHING you buy here because in the off season, the stock doesn’t move around much or apparently rotated so you may end up buying something today that was expired two weeks ago.

They have NO competition in the area and it shows.

One of the worst supermarkets I have ever been to. The place is poison and I’ll go anywhere else but there when I’m in Ptown. They don’t know what service is and the pharmacy employees are plain and simply rude!

This Stop and Shop is stacked to the roof. The place is clean and everthing is fresh. Staff is professional and couteous. If they don’t have it you don’t need it! Plan ahead it can be really busy, and I mean busy. Pricing is no differant than any other New England grocery store.

One of the most busiest stop and shops I have been to in recent history. Clearly not too big, I wish this was not in PTown because it does not have enough space inside to handle the crowd that comes to vacation in PTown during the season. The aisles were fully stocked to handle the weekend rush. It took me less than a minute to find the soda aisle. Little did I know I would end up spending more time somewhere else… And here — I have to give credit where credit is due. The staff. Extremely helpful, very very patient and super hard working.
As someone standing in the line to checkout a 12 pack box of Fresca, since all self check out fast lanes had big lines, I happened to be lucky enough to stand behind someone who was paying for her groceries. Let me start again — I happened to stand behind a lovely lady who had about 17 bucks worth of nickels and dimes (no quarters) as her payment method and had a few dollar bills in hand, just in case the change was not enough. In my mind, I was saluting the girl who was counting the coins and had a genuinely blissful smile on her face. But the woman at the end who was bagging the 22 something dollars worth of groceries, was giving me the looks and wished I was standing next to her so she could vent! God Bless both the ladies and also the customer who evoked such equal and opposite reactions from all of us. None of the 2 ladies at the checkout asked this customer to walk up to the coin-​master right infront of that checkout counter. My brain decided not to over analyze or rationalize or judge anyone. All I could see was a simple thing: customers in a retail store can be challenging. And for someone who has never worked in retail in my life, I value the patience that employees who work in retail can sometimes exercise. 5 stars to such workers. By the way, at the end of the transaction, the change was not enough. the customer handed the girl a few dollar bills and got some more change back (in the form of a quarter and few dimes — I had to witness that happen). Hope next time she comes, she does bring that quarter back as one of her payment methods — for the sake of the bagging woman. God Bless!
The store has a parking lot probably bigger than the store itself. That again says a lot about the importance of things of bigger significance and importance around here. What can I say? It is what it is. I got my box of soda, I was on vacation, I had no reason whatsoever to complain about anything or anyone under the sun and I left happily ever after…
PS: Patience is not simply the ability to wait — it’s how we behave while we’re waiting…

I have to agree with Cat L, living in NYC whenever you see a grocery store where two full size shopping carts can pass in an aisle, it’s like «schwing»!
I shopped here twice while in Ptown and I liked it a lot. Plenty of everything I needed, reasonable prices, quick lines and friendly cashiers.
Not sure where other Unilocalers shop who say this place is overpriced, but I’d like to know because this was much cheaper than my dumpy little Gristede’s back home.

We were skeptical to stop here after some of the reviews. But to be honest it’s pretty much what you expect from a grocery store in a tourist town. Extremely packed and overpriced. We were able to get in and get out fairly quickly with some necessities for our cottage for the week so it served it’s purpose for us.

Just to put it out there, I’m from Manhattan NYC, the land of bodegas and high prices.
I was taken back from all the horrible reviews that this place gets on Unilocal.I feel like the people who wrote the bad reviews are bunch of whiners with their panties stuck in their butts and their expectations for a local grocery store are way off the charts of cray cray. I was pretty worried after reading the review, but after my trip to this location, I felt completely different.
The Stop & Shop was a 30 second walk away from my rental place for the past July 4^th weekend. The store was very clean, well kept, I didn’t see any «ROGUE» produce on the floor and «no one was picking it up». I did not encounter horrible service. In fact, I encountered really good service. During my 4 trips to this location, I was helped by an associate without asking, and people were more than nice at the store. A clerk took me to an aisle for my item, someone helped me get an item at a high shelf (without me asking, and people at the cashier work hard and long hours.
Not sure why people are complaining so much about the prices. The prices were reasonable and nothing stood out as «so expensive» to me. The store is quite large in comparison to NYC standards, the choices were more than plentiful. The layout is slightly strange as some of the items are placed in the back of the grocery store, but really. are you that lazy and unable to walk?
Some of these reviewers are ridiculous, expecting service and quality like it was Whole Foods at Stop and Shop. You pay for what you get. Don’t be trying to pay $ 10 dollars for a cake and expect high quality from a grocery store. That’s plain and simple. Honestly, Who the hell orders a bday cake from Stop n Shop. (2 reviewers down)
Seafood quality at this location is kind of abysmal, but there are a million places in Cape for you to get freshly cooked seafood at your disposal.
I feel compelled to stick up for this self-​checkout lady that helped me on numerous occasions, that tried to make my checkout process smooth and quick. I am putting a 5 star rating because (1) I found my items quick and fast (2) my produce were fresh and clean (3) Store is in clean and organized shape (4) Prices were good (5) Service was excellent.
Attaching some groceries I got from the store. You be the judge.

I am a fan of this location in Ptown. My reasons hover mostly around the fact that its where you can actually get some reasonably priced groceries in the entire town. Does anyone know how expensive Provincetown is and or can be?
Pros:
–Good location in terms of getting into town or getting out of town. Its very easy to walk to and from Commercial Street or Bradford.
–Plenty of parking.
–The staff is friendly and pleasant.
–The prices are good, especially when you compare to the rest of the area. I get that its all about the tourist and Ptown is a resort town, but come on already. You do have peope living here all year round and its evil to gouge prices.
–Clean and orderly.
–Great place to people watch. haha

Ugh. The utter worst of all the Stop & Shop locations around! The customer service doesn’t exist!
Imagine yourself walking through the produce department and having your feet run over by a giant cart carrying bananas going 30mph. Nobody says anything, even as you leap into the air. There is produce scattered all over the floor and nobody picking it up. The staff is all running amuck and speaking in different languages to each other. It appears that nobody working speaks English.
The employees point and laugh at you as you peruse the aisles, and refuse to help you find anything. Since this store is smaller than most, sometimes they have stuff put in strange places.
The seafood dept is the absolute worst of the store! The attendant is beyond rude! He also doesn’t really speak English, so while you’re trying to order a pound of shrimp… he doesn’t know what you want. What does he do? He waves his hand for you to get out of the way and he begins waiting on someone else. he does this until he finally gets someone that orders probably the one thing on ice that he understands… awful!
Now, let’s go to the bakery… since I recently ordered a cake for my boss. I waited, waited, and waited some more. It took 25 minutes before one of the staff members answered my calls behind the counter. What were they doing?! Anyway… once I finally got someone to talk to me, I asked if I could place an order. He pulled out a sheet of paper and pencil and began taking down some details. ½ chocolate, ½ vanilla, ½ sheet, got the name down, lets add some of these decal images, done. All sounds good. He tells me to pay when I pick it up in a few days. So… I go to pick up the cake… They said it would be ready at 8:00am — so naturally I showed up at 8:30am to make sure it was ready for me. I approached the counter and this girl handling a basket of bread asked me if I needed help. I told her I was here to pick up a cake and she went white, dropping the basket of bread to the floor. She ran behind the counter exclaiming «He’s here! He’s here!» …oh boy… I know this isn’t going to be good. So this mousy woman comes out from behind the counter, and she’s keeping her cool. I recognize her from the 8X10 portrait on the wall, she’s the bakery manager. She says to me: «Oh, hello. Your order is complete. However, they didn’t tell me the name that you wanted put on the cake.» I wasn’t too concerned at this point… I mean… what would it take her? 45 seconds? No big deal… HA! She writes my boss’ name on the cake and OMG — I could have written it better with a limp piece of spaghetti! Either she’s got Parkinson’s or she just writes like a 3 year old! Not only that… the cake was NOTHING like I ordered! Where were the «Happy 60^th Birthday!» graphics? This is some cake you pulled off the shelf! I wouldn’t have ordered it ahead of time if that’s what I wanted! UGH! Never again!!!
The checkouts are always a mess. There seems to be one girl that actually knows what she’s doing. She is constantly running back and forth to fix the errors of all these people that don’t know what’s going on. The checkout process is way too difficult. Self-​checkout ALL THE WAY!!!

Ok people — I’m a pharmacist and I have to say — this is the worst pharmacy in the country. You couldn’t find a worse collection of miserable human beings with no service skills. I needed a medication while on vacation — and they offered no help. When I asked to use the phone (since my cell had no coverage) they said no. I dropped by 3 times to try and resolve the issue and the service only got worse until I gave up. If a pharmacist gives up at a pharmacy — what hope is there for others? This pharmacy needs to be closed. It is an embarrassment.

Does the Stop & Shop company even remember they own this store?
I get it. Small town feel. This used to be a Grand Union (whatever that is). They have a monopoly and therefore no reason to improve, but this place is like the red-​headed stepchild of the chain. To sum it up…
More expensive? Yep.
Unbearably small? Yep.
Poor selection? Yep.
Odd layout? Hells to the yeah.
Bad service? Thankfully, no.
To the above point, the employees here are wonderful. They are cheerful and helpful, which almost makes me forget they only have one or two brands of everything and frequently run out of stuff. Only almost.
This place could use a good remodel (if the town would even let them) to shake off that 1980s grocery shopping experience funk.

What has happened to the pharmacy? The staff is incompetent and unfriendly! I have never experienced such poor service in my life. Seriously! Why is the only competent pharmacy tech working on the front register? Stop and Shop what are you doing? Its obvious you have problems management-​wise. I hope that they can pull it together since this is the only pharmacy in town. Do I need to go all the way to Orleans when I am in Ptown?
Where Is Dainial

Great that they are open late

They had what we came for — cleaner, a sponge and Dr. Pepper. The store was clean and the staff was polite. There is also a lot of gardening nick-​knacks in front of the store.

There must have been a huge (very positive) management change. The employees are friendly, helpful and the deli staff actually offers you a slice of your order. The bakery selection is varied and they will make special dessert orders for you.
The produce section is weak but appears clean. The rest of the store is average but the mainstays like toilet paper and paper towels are way in the back of the pharmacy (weird).
Prices may run a bit high but the weekly specials are a real deal. Look on the back of your receipt for local discounts.

The new Provincetown Stop & Shop, a love — hate relationship.
The pilgrims as well as the locals are cheering for this nice clean and new store.
So much nicer, brighter, and fun. The food looks new and clean and the produce and meat are now wonderful, compared to the old GU Market that was there.
Now the prices… can we all say TOURIST TRAP!
YEAH! So many common pantry staples are so much more here than the other S&S’s and even the S– word «SHAWS»!
Example: Cain’s Mayo: $ 4.35! Can you believe that!
The store was INSANELY Busy on July 4^th weekend and many things were sold out completely (Deli)
Final: Glad it is there. Welcome S&S, but keep those prices in check.
It doesn’t cost that much to U-​Haul food down /​up the cape.

We came to p-​town in May, which is off-​season. After dark the Stop and Shop is the only place in town you’d be able to find people around, see the lightings and feel safe. We stopped by a few times this week. Do we really have so such craving for apples and oranges? I don’t think so. We are there just to feel that we’re not so lonely. Haha. But seriously, I’m impressed that their price is not too much higher than those I saw back home in New Jersey. Three stars for the fresh produce and seafood. I’ll give them one more star because they stay open much later than 90% of the stores in town. By doing that, they kept the town alive in a windy, cold, off-​season night in the Provincetown.