Jones Moving & Storage Inc

These guys were great. Super friendly, professional and personable. We moved across Providence on a hot day and they were careful with our furniture. I would definitely recommend them!

I highly recommend Jones Moving & Storage! I move a lot, and I’ve worked with several different moving companies and had a few not-​so-​great experiences, but Jones was one of the best. I had crates shipped from California with the contents of my one-​bedroom apartment. Jones accepted the crates, unloaded them at their facility, and delivered them. The experience was stress free and easy every step of the way. Mike, my contact at Jones, provided excellent communication. The delivery team (Greg, Al, and Andrew) were top notch. Greg was patient with my requests about placement of the items, and was incredibly helpful in giving tips about how my furniture should be stored. Everyone seemed to be in good spirits despite the 90 degree heat. Not a single item was damaged in any way, even the breakables in boxes that I packed myself. I can’t say this for ANY of my previous moves! Moreover, they were FAST and efficient. I plan to use Jones again in a year or so for my next move. Thanks, guys!

My son is now a sophomore at RISD in Providence. He was supposed to arrange for his move out from his dorm room at the end of his freshman year, but as a typical 18-​year old, he «forgot», so we found ourselves at the very last minute trying to arrange services during a very hectic time. Jones Storage was there for us and made things very easy, both moving Noah out of his old dorm and then moving him back for his sophomore year. Thank you Jones, and all the hard-​working people in your crews.

I had to write a review and clear the negative air with this business. So, here it is.
I am certainly a real person, not the owner or anybody affiliated with the company. Everything that follows is my honest and whole-​hearten opinion; be prepared. I have moved many times, and have had BAD moving experiences. This was not one of them. Thank you Jones.
I was moving from my 3^rd floor walk-​up in Attleboro, MA to a duplex in North Kingstown, RI. Also, it was a blissful 90 something degrees outside with the temperature rising to about 100 in my stuffy oven of a loft. Despite the weather, the three men did a great job of swiftly moving all my things (and stress) down the VERY tight and winding stairwell. I was given an estimate when I first arranged the move about a month earlier, and it ended up costing less than expected since they worked so diligently. A full round of applause for Devin, Jerry, and John. Devin also called ahead of time to let me know they were getting the truck ready, so, I should be expecting their arrival. Which, yes, they arrived on time.
When all moved in, I did noticed tiny little scuffs on a couple things, but they came off easily or were on items I planned to replace anyhow. The company was recommended to me by my Father and Brother who both used them for a move and were impressed. I have not used them for storage, so I have nothing to comment for.
*Tip for movers — Yes, this is considered hard labor, but they are still people. Don’t treat the movers like trash and expect an amazing job. I prepared for the move and packed the majority of my things. Also, with the heat as such, I had lots of fresh water and towels ready. Oh, and here is a silly concept… helping. Unless you are actually disabled and truly UNABLE to help, don’t sit around like a tool watching them.
That is all.

Just had a really good experience with this company, they carefully moved a fabulous (but very heavy and awkward) vintage pinball machine from Andover, MA, and into my basement. The movers were cheerful, careful and efficient. The company was flexible with me, too, changing the moving date at the last minute. I would definitely use them again.

I had the misfortune of hiring this group of thieves and I regret having done so. Here is a list of things that they stole. Six collectible knives, various gemstones, antique coins, a world/​satellite portable radio, $ 1,000 worth of colognes, all of my kitchen utensils, as well as other things that I’m unaware of. I think that they may have even stolen a few pairs of my unused underwear. They played with my sporting equipment damaging one of my most expensive items. They opened up every little thing that they could possibly get their hands on looking for more money to steal, illegal or prescription drugs, gemstones, and anything else that they could put in their pockets. Whomever decides to hire these scoundrels after reading these reviews (minus mggsoph) will risk losing their property and having their furniture and other belongings broken or damaged. I could go on and on about how unprofessional and downright untrustworthy this group of people are but if these reviews don’t convince you then, there is no hope for you or your belongings. Take my advice and hire someone else for your moving day. Jones Moving and Storage is the worst moving company ever. I wouldn’t recommend their services, not even to my worst enemy

I would give them zero if there was an option.
They are only really surviving from the RISD’s some kind of «student special» thing. which is rediculous. its $ 250 for whole summer, and everyone knows that people always bring two people’s worth of stuff, i mean EVERYONE.
If you are not a RISD student, please don’t use this place. People here would lie to you about the price and everything. Delivery is rediculously expensive.(They tell me that moving to New York would be about $ 1500, which is like more than twice what I would have paid if I were to look for something on U-​Haul for moving helpers)
Overall, not a good experience. I highly discourage someone from using this. They also treat their workers like shit (If you listen to workers talk, their working hour is like impossible for a human being to handle.) I gave them a huge tip cuz i felt really bad, and I really would have stayed out of this place if i could have.
Use someone else. Pay your friend to drive the truck for you. or something. Find something else on U-​Haul. (My friend used some other company, which Jones also highly discourages because apparently other companies «do not have a license», but my friend said they are really nice and a lot cheper.)

Atrocious.
If I could give them zero stars I would.
I hired them to move 1 bedroom crosstown in Providence, about 1 mile.
They had three guys, of whom only 1 appeared to be working at half speed at any given time. Altogether, they took 9 hours to move me, and broke a table and a lamp. They were moving so slowly I started unloading the boxes myself.
It took me less time to move from New York a year earlier — three hours away!
I’ve moved about 8 times in the past 15 years for work and school. These guys were easily the absolute worst movers.
Stay away from them. You’ll thank me.

I generally don’t bother posting reviews but we had such a profoundly awful experience with Jones Moving & Storage that I wanted to let others know.
We had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional– after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation.
The real disaster came later when they were supposed to deliver our stuff to NY. We gave them specific instructions to complete the delivery before 4 pm as per the rules of our new building. We repeatedly made it clear to them that the delivery had to be completed before 4 pm and coordinated with the management of our new building and they assured us that this would be no problem.
They arrived after 4 pm because they had loaded the truck incorrectly– they put our stuff on the inside of the truck so they had to make 2 other deliveries first. This was an enormous hassle because we were out of the country and had someone waiting in the apartment all day, anticipating the delivery. When we found out about this and contacted them we dealt with Mike again. Again, he was discourteous, defensive and entirely unprofessional. We didn’t hear a word of apology or explanation from him– instead he spouted off a list of excuses and took no responsibility for the error. He promised that the delivery would be made the next day, first thing in the morning. Again we had someone waiting in the apartment and by 3pm, Jones Moving Company hadn’t shown. Multiple phone calls were made throughout the morning and Mike repeatedly told us that they would arrive any minute. They ended up coming at 3:30 pm. To make matters worse, they forgot to bring tools to reassemble 2 of our bed frames so they were left in pieces.
Bottom line– I wouldn’t recommend this moving company to anyone. They are incompetent, unprofessional and untrustworthy. Moving is always a stressful and tiring experience and the whole point of hiring movers is to alleviate some of the stress. These guys just don’t seem to understand that. They are incompetent, unpleasant to deal with and their work and professional conduct doesn’t inspire confidence or repeat business. I would not use them again and I regret trusting them with my things. I really encourage people to look elsewhere as Jones Moving & Storage does really terrible work.