I had a great shopping experience here today. I usually don’t wear these styles of shoes, but found a cute pair that was just so unique I had to have them. I was helped by Mike, a very knowledgable and friendly sales associate. I told him that I was a size 11 – 11.5, then he told me that the style I liked ran small — and suggested a 12. Perfect fit! Great call! Also, I love how the shoe boxes convert into shopping bags! How convenient and eco-friendly!