Autozone

Lines are always incredibly long. They’re supposed to have a dedicated cashier this way you’re not waiting while people order parts and stuff but its not always like that. They need to amp up their staffing

Waited ½ an hr just for a exchange for the correct tools and end not even giving me the tools. Horrible customer care. I attend UTI and i know what i needed. The biggest (weight wise) guy there needs to learn how to talk to people or at least lose weight to be happy. You are a customer, you know what you want why question me.

A nicely organized, decently stocked Autozone. While customer service appears to be knowledgeable and friendly enough, unfortunately I never actually get what I need on the first shot. Why? Despite being a good part Puerto Rican, I embarrassingly speak zero Spanish. … Which is exactly what they speak at this Autozone.
I’m completely not exaggerating when I warn that stepping into this store is totally and utterly surreal. The signs are in Spanish, the customers speak Spanish, the customer service –only– speaks Spanish (at least every person I’ve had contact with so far) even the little leaflet that comes with the used parts. yup. 100% in Spanish with zippo English translation. It took fifteen minutes of hand waving hilarity just to get the fan belt I needed. Sure this location is like, up the street from where I live and thus the easiest to get to in a pinch, but why I continue to subject myself to cluelessly starring at the dude behind the register, shit-​eatin’ grin on my face and all, is a mystery beyond me. Their shocked looks when I open my valley girl-​esque mouth also probably don’t help.
But still. Should you either speak Spanish or be as stubborn as yours truly, this location is otherwise pretty good. No weird looks for being a chick while the service genuinely tries to help you out. Still though, got twenty minutes to spare? Come on down and watch me describe a camshaft this weekend for pure entertainment value.