Sorry I have to give this 1 because 0 isn’t an option. Called in an order for pick up with Emily. Asked me my name 4 times over the phone. Repeated my order twice… Upon arrival…10 minutes later, sub was not ready. 3 employees and no customers… Was asked again if I wanted a drink and I had already said«ya a regular drink» twice before. Had to repeat the specifications of my order while I waited for it to be made… This is not the first disappointing experience I’ve had at this location but it seems to be the only one I’ve been disappointed with. This is unacceptable. No wonder you only have«2 stars.»
Nick M.
Tu valoración: 1 Manorville, NY
Landed at the airport and had an hour or so before our passengers arrived, so I though I’d call and get«freaky fast» delivery. I called the order in as soon as they opened at 11am. After waiting 30 minutes, I called to check up on it. «Five more minutes» is what I was told. Another 30 minutes I called to cancel. I’ve never had to wait an hour for JJ delivery. I’m not sure why it’d take over an hour to deliver two sandwiches less than 2 miles, but it’s unacceptable in any case. You know what they say, if you want something done right…
Maheen H.
Tu valoración: 1 Prospect Heights, IL
This Jimmy John SUCKS!!! The customer service is horrible the employees have no idea what they are talking about … I placed an order for delivery called back 30 min later and told me they don’t deliver in that area ?! Couldn’t you tell me that when you took my order ?! I called another jimmy johns and they said that this one is right behind me. Do not waste your time here
Jessi K.
Tu valoración: 1 Mount Prospect, IL
Terrible service: Workers don’t speak/understand English and are lazy/rude. Terrible ingredients: Old nasty lettuce and almost rotting tomatoes. There are numerous other jimmy johns locations not too far from this one, which provide fresh sandwiches and excellent service. Avoid this one.
Jessica R.
Tu valoración: 1 Chicago, IL
Terrible customer service. Waited to get subs delivered for 2 hours one evening. Employee taking phone orders promised us a free meal next time we ordered which was NOT honored when we asked for it — in fact the person we were speaking with laughed at us over the phone in disbelief that it took two hours for delivery the last time — very unprofessional. Not worthy of my business.
Russel B.
Tu valoración: 4 Prospect Heights, IL
After hang over this is the place for me. I can’t eat to much but for little sandwich from Jimmy John’s I can always find some place in my stomach.
Tony M.
Tu valoración: 4 Glenview, IL
Ordered from here online and sandwich came literally within ten minutes. It was put together great unlike a few others jj’s ive been to. Great amount of veggies on my roast beef club“aka”, hunters club. Also, bread was very fresh and had a great pull to it. Will be ordering from this jimmy johns again in the near future.
Mark F.
Tu valoración: 3 Gurnee, IL
Do you like a nice cold sandwich? I bet you do. Feeling too lazy to make your own sandwich and would rather have someone freaky fast do it for you? I bet you do. This JJ is like the others I’ve been to. They make tasty sandwiches in a freaky fast way. Rarely am I let down. I leave full and that’s the goal.
Amanda P.
Tu valoración: 3 Chicago, IL
Jimmy John’s is a pretty consistent place in terms of its sandwiches, so what I’ve had here has always been good. Service is also consistent — everyone is friendly, sandwiches are made quickly. My only complaint is with the location and parking. This Jimmy John’s is located right next to a Dunkin Donuts/Baskin Robbins and shares parking. There are maybe 8 or so parking spaces in front, otherwise you need to park in back or even next door in the McDonald’s parking lot. So when I’m just going to pick up a sandwich to bring back to work, it’s a little frustrating that I spend more time walking to and from my car than actually ordering, paying, and leaving with my sandwich.
Ashley M.
Tu valoración: 1 Chicago, IL
I love jimmy john’s. but the delivery service at this place reaches a new low. they delivered our order a full half hour after we placed the call(what happened to super speedy freaky fast delivery?) then the order was incomplete. THEN, instead of apologizing and bringing the rest they said if we wanted it then we’d have to pay the delivery fee again! so sad that they’re the only location that is in our area for delivery.