Courtyard Princeton

Hotel needs a facelift. Nice art in the walls of the rooms, but noisy A/​C, paint peeling in tub.

WILL TURN YOU AWAY IF YOU’RE UNDER 21.
Be warned. I’m 19 years old and have never had a problem booking and staying at hotels since I turned 18 a little less than two years ago, including this one 3 weeks ago. Today was the first time I have ever had a hotel deny me a room because I was under 21.
They also don’t offer complementary breakfast, instead you get a small Starbucks that doesn’t offer anything good imo.
Also when I stayed three weeks ago they double charged me, if it wasn’t for Chase’s customer service I likely would have been screwed out of 100 dollars.
There’s a Hyatt and Holiday Inn Express nearby that are much better deals. I’m going there next time.

Lousy service at the front desk. We waited 20 minutes to check late in the evening. Ridiculous. The whole place is dated, and the rooms smell musty. Had the feel of a Budget Inn at Marriott prices. Disappointing.

Stayed here on Tues night. Very clean and nice. Good pool. Gym is very bare bones, but not bad. They don’t have a hot tub like the Marriott courtyard in Parsippany… but the pool is good. Staff is friendly, and the hotel is nicer than some of the other Marriott courtyards. I recommend!

I’m a fan of Courtyards in general. Lately they seem more updated and better appointed than their more expensive brethren. This one is no exception, except… there may be customer service issues.
Our room was smallish but clean and with a fridge and small settee. No view as it is very close to Route 1, but no traffic noise to speak of. There is a small café where food and beverages are available, and a business room with PCs available to use. Even a decent looking indoor pool, with convent hours (6am-​11pm)
I was all set to give this a 4 star, until an unpleasant experience I had with someone at the front desk changed my view. I do not care to go into detail about it, but it has altered my opinion of this specific hotel. So much so that I am tempted to go to 2 stars. The thought that this may have been an isolated incident is giving them the benefit of the doubt. If you stay here you will most likely be satisfied with the accommodations, and hopefully the employee in question will be retrained in how to deal with patrons questions. 3 being generous here Unilocal

One star is more than I would give. Based on customer service. We stayed there 7÷16−7÷17. After traveling from Seattle we checked in to our room late night on ⁷⁄₁₆ to only to wake up to hundreds of ants in our room (and I mean 100’s) I was so upset as anyone would be.
I contacted management on duty and I will give 5 stars for their response, they moved our rooms and apologized for the issue and also comp our 2 day stay. When we checked out we were told that everything was taken care of, and there was no receipt because everything was taken care of.
Now for the 1 star we continued our vacation for the next 10 days in LBI only to see that my CC had been charged both days. I contacted the manager on duty that day (Ashley) who was aware of the issue and told me my card would be credited the money back. 2 days later I checked and my card still didn’t show and credit. I called back 6 times only to get the run around, I eventually was put in touch with Miguel the (GM) which informed me that it would be taken care of that day and even gave me his personal cell phone number. I waited two days and I still had no credit, so I called back and he again told me that at the end of it would show the credit.
So I waited and again nothing.
I contacted the GM again who no treated me very poorly, and told me the same story. The next day I check and I was refunded but only for one day, I again contacted him and he said «why would I refund both, nights you clearly stayed» I was floored by his response. He again told me he would refund my other night. My response was” why should I believe that it’s going to happen” he said «because I’m sure you won’t quit calling until then» your right Miguel I won’t!
We left out of town and had no cell service to contact him and 5 days later still no refund. I contacted him again and he was so rude to me, telling me I only deserved one night comped.
I’m truly disappointed and feel that as a GM he should have made thing right. Now nearly a month later I’m still waiting on a refund.

*Middle of the road, very friendly service, everyone was great which to be frank is unusual in NJ
*Pool is mediocre, it’s 3 feet to 4 feet deep and oppressively steamy and hot inside
*Food at the café was a slight notch above that free buffet, fake egg stuff you get at an Extended Stay type place

I have stayed here a few times for business. The hotel has some of the best service I have ever had. Everyone seemed very patient and accommodating (like my request for an extra blanket because I am always freezing.)
The rooms are nice though I found mine to be a bit drafty (but again I am ALWAYS cold). The room faced route 1 so the noise was a little much. There are earplugs in the room so I imagine I am not the first to notice this. It is nice that they are trying to help with something that they really can’t change — although sleeping with earplugs is not ideal for me. The fridge also buzzed loudly all night, so it was a little hard to sleep. Next time I will request a room on the other side of the hotel.
The only walkable restaurant is Ruby Tuesday but they do have a small café. It closes at 10 for breakfast so don’t be late if you are hungry.
My WiFi signal was strong, which is important on a work trip.
All in all, I will stay here every time I am in town.

I stayed here, for business. I was greeted by a very friendly receptionist. The room was comfy and clean, too. I am in a hotel, so I don’t expect a huge gift shop. I did not partake in breakfast, as I brought my own. I had a nice little refrigerator, and a microwave. If breakfast had been included, I might have then, but for me, it’s not a huge issue.
I am a «white glove» person and this room was clean. I even liked that they supplied ear plugs, in case road traffic, or other guests made noise that would keep me awake. I did not need them, but it was nice.
Free wifi, I did not even have to enter a password, which is easy. Only one thing is that the channel guide in the green book, did not coincide with the actual channels on the tv. Again, not a big issue, but they may wish to update that.
I would stay here, again, and recommend to others.

This hotel has great service! My entire office, about 20 of us, were all here for a conference. They did great things like giving us their meeting room for free to store our conference materials and comping breakfast for a bunch of us.
There’s also the little things. during the day there’s always a table by the check-​in counter with cookies or granola bars and a jug of iced cucumber or strawberry water. Just a nice way to welcome you to the hotel!
The gym is small but is nice with TV’s on each machine, though the audio plug wasn’t working for the elliptical. I always went in around 10pm and never saw another soul in there. I liked that it was open late. It had windows looking into the pool, which is a little awkward, but actually they’re usually steamed up so you can’t see anything anyways.

Was excited when we arrives. The lobby was clean and the employees were friendly. The room at first glance was nice. It smelled clean and I like that. It wasn’t stuffy and hot. We dropped our bag the went to get something to eat. When we returned to our room I has to twist my sons hair so he had to sit on the floor. He kept complaint that something was crawling on him. I told him it was just his hair. Lol. Anyways it kept happening and we finally figured out it wAs ants. By that time it was almost 1am and I was tired.

Updated lobby
Friendly staff
Updated rooms
Light menu and full bar in lobby
Gym is small and needs updating
Overall a pleasant stay

Basically good, but nothing special.
Others have described this hotel pretty well: nice rooms, clean, quiet. The amenities such as the pool (which we used) and the fitness room (which we could see from the pool, but did not use) were also good.
Good points:
— Friendly staff
— Nice social space off lobby with a variety of local publications, guide books, and such you can take. It’s nice enough to make you think about coming back down to hang out rather than just being a place for your companions to wait while you check in and out.
— Good handling of renovations. They were doing some construction on the floor we stayed on, but it was all curtained off from the occupied rooms. It felt like they were improving the hotel. The La Quinta we had stayed at a few nights previously was also renovating the restaurant they used as a breakfast room, and it felt like we were staying at an abandoned hotel.
Bad points:
— We found the little bistro in the lobby confusing and expensive. It basically is a small, limited service restaurant. But it has no separate entrance, or signage, and the prices are practically hidden. The treat it just like it’s an amenity of the hotel — it was only in the morning that I pinned down conclusively that no breakfast was included with the room. Those sodas and water they offer when you check in? Go ahead and take them, they’re no extra charge. You can make the coffee in your room too, that’s also included. But go to 7 – 11 for your O.J. and coffee in the morning, because you’ll pay for that at the bistro. My family of 2 adults and 1 child ran up a $ 35 bill for one morning’s basic breakfast, which left us feeling ripped off. Our $ 109 room turned into $ 160 once taxes and breakfast were included. It’s not that a hotel is required to offer breakfast, but in this price range many do – such as the Homewood Suites 50 meters across the parking lot from this Marriott.
— The hotel is hard to find, and the directions on the phone aren’t much help. Coming from the North (as we were) they say «Get off the NJ Turnpike Exit 9 and go 16 miles (or something like this) south on Route 1.» That’s great, but only helpful if you hear it before you get off at Exit 9. If you’ve copied down the address, and are on Route 1 in the Princeton area, you have no way of knowing if you’ve gone to far and missed it, or haven’t gone far enough. I understand not wanting to mention Homewood Suites, but would it hurt to say that they’re just after Scudder’s Mill Road, next to the Ruby Tuesday?
— Hotels much cheaper than this have hair dryers in their bathrooms. I don’t pack them anymore because I expect it. I’m sure they would have loaned us one, but it’s still a little hassle I would rather avoid.
— There was a TV channel listing, which was nice. But when we actually tuned to those channels, many of them were not available.
— When we got off the elevator on the 3^rd Floor, there was a little coffee service on a cart in the elevator lobby — a thermal pot with some sugar, cream, tea bags, cups and such. However, when I actually tried to get some coffee, the pot was empty. It was still there the next morning, still empty. Obviously, they’re not obligated to give guests free coffee in the elevator lobby, but if they’re going to do it, they should take it away when it’s used up.
That was a frustrating pattern with this hotel — what appears to be an included amenity is either extra charge, or not really available at all. I have too many options in the Princeton area to return and be frustrated again (starting with that Homewood Suites, which did a good job when I stayed there in 2011).

I’ve come here several times for business trips. The service is always great. The people at the front desk are very nice, and pretty helpful. They’ve let me check out early (at about 6:30pm the day before) without fees, check in early (11am instead of 3pm), and always greet me when I walk by the front desk.
The rooms are standard. They keep them clean, it’s a typical hotel room. The hotel itself doesn’t have room service, but they do have a little «bistro» in the lobby where you can order food to bring to your room. They also serve Starbucks coffee from there.
They have really good shampoos– Paul Mitchell, and the hair dryer is decent as well.
I have had a couple snafus here and there, like my room key not being activated and having to go back down to the front desk. The «gym» is the bare minimum, but I don’t expect anything great at a hotel.
I in a handicap room once, and that is something I recommend avoiding. The main difference is the bathroom– there is no bathtub or «wall» to keep the water in the shower. So, when you’re done showering, a third of the bathroom floor is a puddle.

I came here for a demonstration meeting. As a result, I did not stay here but was promptly greeted at the front desk upon my arrival. The gentleman directed me to the conference room where the even was held. My colleague was with me and not feeling well. The guy at the counter sold him medication and provided a free bottle of water. Very great service I must say!!!

This review is from this april. Woops lol.
But Wow! This place was beautiful and awesome and just pretty much mind blowing. There was Free dinner every night which was delicious every time! And there was beer and wine with dinner too. Freaking awesome. There was a full kitchen and they even provided Popcorn in the room! I loved this place and can NOT wait to go back

High price, dingy rooms with loud wall mount ac, paint pealing from bathroom ceiling, stains on walls, wall paper pealing off, breakfast order to go was incomplete…

Comfortable beds, reasonable rates, good amenities (especially flatscreens with HD channels in every room). The only thing wrong with this hotel was the scratchy towels and toilet paper.
I’d stay here again.

Great staff at this hotel that make the stay so much better. The front desk really goes out of their way to be nice,
The rooms are clean. There are 150 rooms often fully occupied due to location, about 6 suites and there are 25 rooms with additional ammenities that aren’t suites. The lobby also has a few frozen foods, pints of ice cream, snacks, and beverages.
The breakfast staff is also very nice (anna and another lady). They remember all your habits so its easy to go to the lounge, grab a WSJ or whatever newspaper you want and walk across and get your breakfast. Fruit, waffle machine, yogurts, oatmeal, eggs, muffins, they make omelets, etc. Its a great breakfast there!
The only downfall is the internet (golden tree) is a bit off depending on how far frmo the center of the hotel you are. This can be fixed if you call IT help or change your wireless band to only recieving B instead of A and B alternating.
The fitness room is a bit small but the upside is there are the chanels you have in your room on the teradmill. It is 24/​hour key access,

Stayed (currently staying) here for work. Reserved via Marriott website.
Checking in went fine.
Room was clean.
Nothing I can complain about.
Rooms are nice and roomie… plenty of non-​furniture-​occupied walking space.
Indoor pool/​spa is a bonus.
«Fitness room» is small: 2 treadmills, 1 elliptical, 1 work out bench, and weights from 5−50lbs (1 set each at 5 lb increments). Not quite enough for a trained professional like myself… but enough to get a decent work-​out in.
Located on a confusing stretch of Route 1 (confusing for a West Coaster like me) which required a U-​turn if you’re coming here from the south on Route 1.
Only «walkable» place to eat is Ruby Tuesday.
Had breakfast buffet one morning (10.95) — typical hotel buffet.
This three star is NOT a «bad» review… I was neither disappointed nor «wowed». Sorry Marriott!