Grease Monkey

Quick, courteous, reasonably priced. I’ll definitely be coming back.

My check engine and transmission check light came on last night simultaneously. I live in Phoenix and was up for the weekend and by myself, so was a bit concerned. I called a shop early Saturday morning and the man was very condescending, so I thought I’d stop in at Grease Monkey and see if they could read the codes.
They did and reported the problem and cleared the codes. I also had them change the oil. They were prompt, courteous and I only waited about 30 minutes before service even though I dropped in early on Saturday. Very good, and a special thanks to Ty, who helped me load my elderly dog. They also had a dog treat, which my guy very much appreciated. Two paws up!

If your ever in town and need a quick oil change this is the place! Went in they got me right away. They go over everything and even show you if something needs replacing. If I’m in town and need another oil change this is the place. The crew there are very professional and courteous!

Though the service is quick and the people friendly, it’s hard to trust a shop that hits you up three times for products and services that are wholly unnecessary. No, a brake fluid flush isn’t «required when copper levels reach 200 parts per million.» In fact, the only time that service you just offered me for $ 70 is required is if moisture somehow gets into the brake lines or the fluid has somehow overheated. Otherwise, brake fluid can last damned near the life of the vehicle.
I’ll not be returning.

I needed an oil change while traveling through Prescott and found Grease Monkey. Service was super fast! Would recommend for sure.

These folks are the best! Can’t beat $ 30 oil change in ten minutes (actually only took them six!!!), with a free vacuum, window wash, tire fill, fluids and probably more! Couldn’t even keep track of all they were doing, but it was great. Super friendly, and helped me out right away 8am sharp, no wait, and treats for my puppy. I will be back!

Brought my 2013 Outback into Prescott AZ Grease Monkey the morning June 6^th 2015 to have my oil changed and my breaks done. I told the Tech that my car was shaking a little when I applied the brakes over 40 MPH. I left my car and came back. When I got back I was told he had put all of my tires at 26 PSI (which is below what Subaru recommends, I had no idea at the time) and that my brakes and oil change were good to go. I left and the car seemed to be fine for the next week. After that my car began to shake again, knowing I had just had my brakes done I knew the brakes weren’t the issue. I checked my tires to discover two of them were super low. I added air and put them at the correct PSI and two days later the shaking started again I checked my tires discovered that they had lost air yet again. I brought my car in and got all new tires, I was told that do to the under inflation I had been riding on my bead and my tires were ruined. Now, with all new tires and new brake, a fresh oil change and filter my car was good to go, right? NOPE!!! This past weekend I drove my car to northern AZ for a family camping trip, on the way there my car began to shake when applying the brakes. On the way home the shaking was worse, violently and consitently. I brought my car into the dealership to find out what could possibly be wrong only to find out that my rotors hadn’t been shaved down before the new brake pads were applied; apparently this is standard but not for Grease Monkey, Even if it isn’t standard, when I told him my car was shaking this was something that they should have looked at! I called Grease Monkey and they asked that I bring my car in so that they could «fix their mistake.» I said «no. My car was already at the dealership and why would I trust them to do more work when they didn’t do it right the first time?» The manager, Jim, said he would call his boss and «see what they could do for me» and that he would call me back. 3 hours later I still hadn’t heard back, I called and spoke with Jim again and he offered me a free oil change in the future… First off, I don’t live here, I live in Virginia; Secondly, after all they did wrong, why would I let them touch my car again; thirdly, I have now paid for my breaks to be done TWICE in less than two months because of their inability to properly do the job they were paid to do; an oil change hardly covers that bill. I asked that they either cover the cost of the second break job or reimburse me for the job I paid for and they didn’t do properly and they refused saying «that if I wanted my rotors done I should have asked.» I’m not a mechanic, a brake tech or anything of the sort, when I bring my car into a place that claims to have «trained experts» I expect the job to be done properly and thoroughly. I should not be paying for this to be done a SECOND time! In addition to this, when I asked the manager for the GM’s number he gave me a fax number! I have always brought my cars to Grease Monkey when I’m in Prescott because I know they do good work… Never again! I am thankful that this is just a matter of money and that my brakes didn’t fail causing a serious accident!!! This kind of service is unacceptable!

Very speedy and convenient and the service was friendly and efficient. The location was also good for us and since we were in a rush it worked out real well. They explained a bunch of stuff which was a bit rushed and confusing but we decided to just stick with the basic service. For anything more complicated they recommended a full service shop which made sense to us. Overall we were satisfied.

Traveling the last 30 days, needed an oil change in Prescott. The service was fast and courteous. Told me I had some other fluid issues but never a hard sale. Kudos to the guys at Grease Monkey in Prescott, filled the fluids, cleaned the windows, and changed the oil for 30 bucks!

Recently, while visiting Prescott on business, I took one of my vehicles here due to the Unilocal reviews for scheduled preventive maintenance to have the oil and fuel filter changed. At my next following scheduled oil change I took it to the repair shop I use in my home Phoenix-​metro area. During their inspection they found that the fuel line to the fuel filter is currently secured with a zip tie instead of the normal clip and that this Grease Monkey shop probably broke it during the fuel filter replacement. The fuel line has to be replaced which unfortunately is not cheap. Just wish that this shop would’ve been upfront and told me from the beginning so I had some options. I give them 2 stars because I did write a letter to their corporate office in Colorado and they did follow up and reimbursed me for the cost of the repair that was a result of their error… so I give them credit for that. If I’m ever in Colorado I may visit their locations there, but I don’t think I’ll be going back to their Prescott, AZ location.

I was visiting out of town relatives when my car notified me that I was in need of an oil change. I was so impressed with how quick these guys got it done! Also, Kudos to the lady at the front desk. She explained everything and was really nice :) My car was also vacuumed out. How cool is that?
Thanks for making this out-​of-​towner feel welcome!

Jim (Manager) and Randy (Mechanic) were two of the nicest people I have met in the customer service industry. Simple oil change. Randy brought in my filter for my AC (located behind glove box) and it was FILTHY! I have had 6 or 7 oil changes done and NO BODY ever showed me this filter. AC is SO MUCH COLDER now!
Thanks Randy and Jim!

These guys do good, reliable work in a timely manner. They’ve never tried to overcharge or do work that wasn’t necessary. And I especially like that they’ll top off fluids in between visits.

I have brought my truck here many times and Tyson has always done a great job and my truck is always clean when I get it back, thanks again grease monkey’s — GREAT JOB!!!