Pacific Auto Electric

Paul was great with communication throughout the whole process of diagnosing what was wrong with my Audi. He kept me apprised of the cost for labor the entire time which I really appreciated since I am on a tight budget. He was very friendly, professional and knowledgeable. I completely trusted him and would highly recommend this business to anyone needing car repairs.

Highly recommended! I’ve done business with many full service repair shops in San Diego during the last 25years and will say that this is a trustworthy shop that you can count on. Always work hard to diagnose the problem correctly and resolve the issue or issues in a timely manner for a fair price. They’re good listeners that truly put your best interests first. Whatever your vehicle needs they’ll take care of it. Problems, they’ll fix it. General maintenance, brakes, etc., they’ll take care of it. If you have an electrical issue they’ll find it. If you want your alternator or starter rebuilt they’ll do it. If you need a specialist in alignments or transmissions they’ll refer you to a shop within a few hundred yards. If you need a ride home and back they’ll accommodate you. All and all they’re a high caliber full service auto repair shop at a reasonable price. A pleasure to do business with!

Better than great. These guys expertly took care of my 69 Volvo. All my dealings with them were positive, they were always honest, straightforward and reasonable.
Very professional!

I took my ’10 Camaro in to have some LED floor board courtesy lights installed. (Oddly enough Chevy didn’t include floor board lights as a factory-​feature in their 2010 models). When I called the shop they were up front an honest from the very beginning. Their quote was very fair with regard to labor costs, possible added expenses, what needed to be done, and about how long the process would take. They were also kind enough to work me into their schedule on very short notice. Not long after dropping off the car, they called to let me know a few previously unknown things about the lights and how that might affect the way they work, and if I wished to continue with the install. I totally appreciated their honesty, especially in telling me BEFORE they were installed. I picked up the car a few hours later and everything looked superb and the original estimate was right on target… nothing extra, nothing hidden. I expected to get standard professional service, but PAC went beyond that and did an EXPERT job. I would definitely return to their shop for any future work, and highly recommend them to anyone who needs work done right the first time!

Ask for Jeremy if you go there. The man knows his business and outlines for you in simple clear terms what is going on with your vehicle, and what options you have. If it’s going to be expensive, he’ll let you know before they do work; if there are other options available to you, he will make sure you know all of them once he has looked at your vehicle.

I had an amazing experience here! Paul is awesome he’s so nice but he know what he’s talking about! All the workers knew what they were doing. I went in there because my alarm wasn’t working properly and they got it done with in an hour and a half. Supper pleased with what I got the only reason I’m giving them 4 stars is because when they put the radio back the clock light isn’t on which is easy for me to fix. I will be going back for sure!

DO NOT TAKE YOUR VEHICLE HERE! They will rip you off!!! I took my boat trailer to them to have the lights repaired, the bearings re-​packed, and the brakes checked. First, They told me the «only good solution» was to replace the entire lighting system ($ 307), but after doing this I had to return the next day because the lights still didn’t work! In fact, two months later, the running lights are STILL not working (but the boat is in Idaho now so I’m stuck on that one).
BUT HERE’S THE WORST PART… they told me that they had re-​packed my bearings, sanded the brakes, and «adjusted» them (cost $ 285) and that THEY WORKED FINE… guess what… I drove across town to have my hitch checked before I left on my trip and I was told that I HAD NO BRAKES! NONE! NADA! ZERO… because the plunger was not even connected to the master cylinder in the hitch!!! And these guys swear that my brakes worked fine when I left their shop! (right, like they failed in the 13 miles it took me to drive from Poway to Vista!) I found out later in one of the many confrontations I had with them trying to resolve this that their mechanic, Jeremy, had hooked my trailer up to his truck and «thought» the brakes worked fine… really professional work, eh?
I tried for a month to resolve this dispute with the owner, Alan, but these guys are literally the biggest bunch of losers you will ever come across. GO THERE AT YOUR OWN RISK!!!

When I brought my car into PAE to be assessed the gentleman who was helping me received a phone call so the other man finished the transaction. It turned out that his wife had had a mild heart attack that morning. Both of them calmly continued working and they had an employee give me a ride to my home in Poway. Then someone called that afternoon. Even though I am a 28-​year-​old woman that knows nothing about cars, the guy explained exactly what was wrong with the engine. It turned out it would only cost $ 220 which is getting away easy in my past experience at the mechanics. The car was ready before the end of the day.

Just picked up my car from Pacific Auto Electric. They were intent on getting my car fixed and both fair and honest in their dealings with me. I would definitely return for service in the future

Okay, how many mechanics actually listen to you when you say «I looked this up on the internet» and then give you credit for for your research after they fix it? My 1994 Toyota Camry had some weird shaking in the front end tied into the reverse light staying on in the console? Turned out to be the harness wiring. They checked it first and fixed it and that was it. Done. I really thought it was going to cost a fortune. It didn’t cost a fortune and they did a wonderful job. I did pay for a diagnostic but still got out under $ 300 after I was told by another mechanic it would cost $ 1500. These guys are good and they’re very funny if you (and they) have the time to chat. Highly recommend them because they’re honest, thorough and funny.

The power control module was hanging off the front of my car. Or was it the body control module? I can’t remember. Either way, let’s just say it involved an unfortunate mud situation that required being ghetto towed out by a random mountain man after AAA refused to assist me, and thus leaving a box hanging off the front of my car. Frustrated at this point, I drove all over town begging for help at various auto repair places. Everyone was extremely busy that week and couldn’t get me in for at least a WEEK. Pacific Auto Electric was the only place nearby my house that was not only NOT rude, but also willing to fix it sooner. When a car’s computer is hanging off by electric threads, I’m pretty sure most places would attempt to charge a girl that doesn’t know any better as much as possible or tell you that you need a new one. I told the manager upfront I wanted the starving recent graduate discount and to please attempt to re-​attach the PCM/​BCM if possible, because I really was hoping to not have to pay for an entirely new one. He was a nice guy and listened to my plight. They went to work and were able to re-​attach it, and to everyone’s surprise, the control module actually still functioned. They had to do some sort of riveting work, and take off my entire front bumper and put it back to get up under there. It only cost $ 300. That is still a lot of money to me, but considering the entire situation and how much work they did, I am satisfied with that price.