Greenway Lawn Aeration

What a scam. We spent a ton of money and ended up with what we had before. A crappy lawn.

Good company. I had received a call from Greenway to have my six-​month aeration taking care of again. Spoke with the nice woman on the phone and she scheduled no problem for a Monday afternoon.
Make sure before they come over your lawn is free of any animal left overs as I was reminded of this after they arrived. They take really good care of you and also their equipment so it’s to be expected they don’t want leftovers going on their gear or in their vehicles. Just to note.
William had arrived with a ring of the doorbell, and this guy was so easy to talk to. He had explained what he needed from me as far as his equipment, as mentioned above, and then took the time to go over where my current sprinklers were located in the yard as to not cause any damage to the sprinklers.
William not only got the job done thoroughly in a timely fashion, but had also helped me understand as to how I could better take care of the lawn after I had approached him with areas I was concerned with. Thank you for that William.
I am considering taking more action with this company for scheduled lawn maintenance.
I have had some experience with this company before with the Owner Scott Lawn, what a name. Honestly he’s a very friendly guy with a great smile.
When it comes to smaller scale services this is the place to go no question.
If you have a project in mind, Greenway will help you plan your project and make sure it comes out outstanding with top notch materials. Following what I just mentioned. Projects are not cheap and this company will also be basing their quote on man hours to finish the job and from a quote I have received in the past top notch work comes at price to match.
In conclusion Greenway offers the best around with excellent service! Small projects will get done right at a fair price, while with projects they will help you figure out what you want resulting an outstanding job at a price to match.

The lady on the phone could not answer a single questions about their pricing or anything about lawns for that matter and told me it would be a 100 dollars for a lawn consultation.
I’m not looking for a consultation, I wanted you guys to do the job!
I have to pay for someone to come out and give me an estimate, which other landscaping/​gardening companies are doing for free.
No thanks.

Be very careful with this company. They came to clean up my yard, and didn’t finish half the job. It took a week of phone calls and emails to get someone back out to my house to finish the yardwork. Then they attempted to charge me for a second cleaning! I am livid! I will never use this company again, and I strongly encourage anyway is considering to think twice.

I am surprised to see some bad reviews for this company as my experience was excellent from start to finish. I had a flyer for aeration services at one lawn (up to 1000 sq ft.) for $ 50 — $ 80 for 1,000−2,000 sq ft. I called to make an appointment and got very good phone customer service skills. My lawn is irregular shaped and I guessed that it was over 1,000 sq ft, but under 2,000. I was told the technicians would measure upon arrival and charge accordingly. I was told that I could mark the sprinkler heads with plastic spoons to avoid damage and I did exactly that since it just made sense to me. Some of my in-​lawn sprinkler heads are completely invisible when not operating. How would I expect the techs not to hit them!!! People, use your brains!!!
I was called a few days before my appointment as a reminder and to tell me the techs would arrive between 8 – 9:30am (what a nice small time window, right?!) and they promptly came at about 9am. They measured the lawn and could have easily told me it was $ 80 for over 1,000 sq ft, but they arrived at less than 1,000 sq ft and I paid $ 50 as agreed. The two techs were polite, professional and friendly. I watched them do their work and they didn’t cut any corners. They were done in about 15 – 20 minutes start to finish. How they make money charging $ 50 for this service is beyond me as I am also a small business owner and I know the costs of operating a business. I feel that I got extremely good value and service considering the low price. I will use this company again and recommend it to others. Thanks Greenway!

This company broke three sprinkler heads in our yard, so we sent payment in with a letter to explain what happened. No response. A couple months later, they sales called us, and again we explained to them what happened. The response? «So, I guess you won’t use us again.» NOPE!
Why did I send payment when they broke them? I own a business, and that’s how we operate. Hope? Respect? Customer service is paramount for me? I actually thought it was not a big deal to remedy. I was wrong.
(Yelp really needs to implement the zero star policy.) Too bad this is the only company in town who aerates lawns, so next time, to the rental yard. Do it yourself!

I have been using Greenway for a long time to aerate my lawn and to fix my sprinkler system whenever my gardener breaks something. The technicians that they send out to aerate my lawn and fix my irrigation are always very nice and clean up after they have serviced my house. High marks for them and their company.

Alex and his team have gone out of their way to help fix my yard. They show up when they say they will and do the job right. They have fix some major wiring issues I had from animal damage and found two leaks that I couldn’t find. They fixed those as well.
I have entrusted them to do all the maitenence work as needed.
Pleasure to work with. They have a very clean presentation and dress professionally as well. Thank you for all you have done.
Having been in the high end customer service line of work in the past (on Rodeo Drive) I look for and only work with companies that can give me the customer service at the level I except. I recommend Greenway and I’m not sure why there are negative reviews. Maybe they are competitors who are threatened by Greenways quality work.
Thank you Alex!

They called me because we used them to aerate our lawn last year and said they would be in the area. I had a great experience last year. I asked for a price and they quoted me a much higher price than last year. I was told that this is the first time they’ve raised their prices in 10 years. Could be true but as a new customer and already a price increase? No thank you, but thanks for reminding me to find a good lawn aeration company.

Avoid, Avoid, Avoid this company. These people are not honest and lack any integrity. All these bad reviews must indicate something is very wrong. Be warned…
They are not honest from the owner down.
The crew came out and during the service they broke a sprinkler head. When I asked them to fix it, they lied and said they didn’t do it. Now, the sprinkler was clearly damaged and had marks that it was hit by a heavy object. I explained that to the owner and he said he spoke to his team and it was not possible. He didn’t see the damage himself, he just took their word and ignored me. This was a very small issue in my mind and the cost to repair is probably less than $ 10. But what kills me is the dishonest nature of the owner and his team. I find it disgusting to treat people like this.

Overcharged!
We were in need of some lawn aeration & got a flyer for this place so I decided to give them a call. The ad said $ 45 for the front lawn, $ 65 for front & back. So I called to schedule an appointment. I clearly stated that I wanted to have only my front lawn done which is about 100sq ft. The quote I got on the phone was $ 45 which seemed ok so I agreed. The woman on the phone then told me the next time they’d be in my area was a month from then which was a little longer than we’d hoped to wait, but I figured ‘whatever, what’s another month?’ She said they’d be out some time on that date, no need to be home, they’d just leave a bill on the porch. So a month later, on the scheduled day, I come home to find my front lawn AND side lawn aerated, as well as a bill for $ 65! We are planning to re-​landscape and tear out the side lawn so this was a total waste & I had no intention of paying the extra $ 20 for services I did not request. So I sent back the bill, on time, with $ 45 & an explanation as to why I paid the rate I’d been quoted on the phone. 2 months later, I get a message on my answering machine that my full payment had not been received & that they were insuring me another bill. A month after that I got a past due statement with another $ 50 added to the $ 20 charge for the lawn aeration I had not requested, even though I had already paid the agreed upon amount on time. Absolutely Outrageous! Rather than deal with this irritating & unprofessional company further, I decided to mail a check for the additional $ 20 for the side lawn we are tearing out today, & be done with them. Hopefully this matter is now resolved! We will not be using them again.

They’ve gone over the edge on pricing. Called them two weeks ago for an irrigation leak. Quote from their office: «Our irrigation specialist charges $ 125 an hour minimum and he’s booked up for the next 3 ½ weeks. Called another guy. He came 3 days later and charged me $ 45. Good luck with that business model Scott!

As a REALTOR in San Diego, we have referred Greenway to many of our clients and they have always provided excellent, professional service at a fair price. We will continue to refer them to our clients.

For quality service on lawn aeration or other lawn care needs, call Greenway Lawn Aeration. From their courteous office staff to their well trained and capable technicians, your lawn is in good hands. I highly recommend them

Great, prompt installation of our sprinkler system. When our regular «guy with the lawnmower» ran over a sprinkler head a week later, they immediately came back and repaired the broken head free of charge. Very nice woman on the phone handled the scheduling and the crew that worked on site was courteous, fast, and professional. We’d highly recommend this company.

Extremely rude employees from the service rep on the phone to the people doing the lawns. I have an average size lawn and if I blinked my eyes I would have missed them… unloaded their equipment, basically sprinted up and down my lawn, then left… debris everywhere, no courtesy. The company called several weeks later and asked about the service. I told them, but the person didn’t seem to care. They only schedule appointments when it’s convenient for them, not you. No customer first attitude.

In the three years that I have used this company, I have never been disappointed. They arrive on time, do the work efficiently, are thorough and courteous. Most recently, the owner’s son, Alex, was my technician. He was extremely competent and helpful. I highly recommend this company.

All I need is a couple of 100 square feet of sod put in, no fancy landscaping just sod, already have a sprinkler system. The lady on the phone could not answer a single questions about their pricing or anything about lawns for that matter and told me it would be a 100 dollars for a lawn consultation. Really??? Basically I have to pay for someone to come out and give me an estimate, which other landscaping/​gardening companies are doing for free. No thanks.

My sprinkler system broke and I had to resort to watering the grass with a hose. I’m to lazy to water the grass so eventually it got brown and ugly. I hired Scott Lawn of Greenway Lawn Aeration and he fixed my sprinkler system and reseeded my lawn. I love not having to water the grass and my wife liked the results of their work.

Best customer service: Greenway is Jonny On The Spot. I get great service and a great looking lawn. I’ve been using Greenway for 12 years because there the best. Funny how some competetors will post fake reviews to defame a good company. Greenway has more class than to use that lame trick. want a real review ask people who acctually use Greenway. Call me, Jay Garrow at Trademark Printing and get a real review. 858−578−3922. I will also give you several more referrals for Greenway who are actual customers.