Generation Contracting and Emergency Services Inc

Generation Contracting is a great company. They performed emergency dry out services after the Jan 16 rain storm caused water damage to a bedroom ceiling and walls. They were reliable and efficient and saved the day. They worked with me while I found a roofing company to fix the leaks and they worked with the other contractors (paint and tile) to repair the damage and restore my home. Jeremy DaCosta was extremely helpful and patient and worked with me every step of the way. Tony Martinez did outstanding work repairing the bedroom and installing baseboard throughout the upstairs. I want to thank both Jeremy and Tony and the entire Generation Team for their hard work.

Had some water damage in my parent’s house and was in search of a contractor but didn’t really know where to look. lmao and where did I Generation Contracting but at the park I take my dog to! lmao. Leanne was loading her kids into her truck that had Generation Contracting advertised on it and passed my number to her brother, Steve who is the contractor. They’re both awesome. They’re local in my area, which is really important to me and get back to you right away which is awesome. The day Steve came to look at my house he answered so many of my questions and educated me on a lot like he spent a good amount of time with me. And the bid was outstanding. Like I had 4 bids for my parents to take a look at and his was so detailed! Like it broke everything down exactly, super itemized, it even had blue prints of the space. Like none of the other contractors were that exact… And actually he had to come to my parents house twice that day bc I’m an idiot and forgot to show him where the water was leaking into — the garage so yeah he came back twice and was so nice about it!
The decision wasn’t mine as to who my parents were gonna hire. Pricewise he is very very affordable. He wasn’t the cheapest of the 4 but very close to being so plus I mean he’s so thorough! I would definitely trust my house to him! Honestly I think the main reason why my dad went with someone else was because my mom told him that the other guy asked if he should take off his shoes before he went upstairs and that won my mom over before the guy even like looked at the damage rofl. But anyway Steve is great. I would definitely recommend him if you’re looking for a contractor to at least open communication with him if not book him immediately! Thanks Steve!

I don’t like to writing bad reviews but I thought it was VERY important that no one ever have to go through what we went through with Generation. We had a water leak under our hardwood flooring in one room and after calling our insurance they sent us Generation to take care of everything. At first we were so thankful for nice people coming to the rescue right away.. . Then they began the demo and then the repairs. .
Generation Contracting and Emergency Services are CONS! They have such nice people in their management that they make you feel comfortable and safe by the way they talk to you. We found out later that they were lying to us many times. They hired people that were very nice but that are not professional and cannot do simple repairs. They ended up waisting our time and our insurances’ money repairing their repairs repeatedly. The management came to our rescue verbally every time the job was done wrong and promised us they could fix it — But this went on for months and for just one room’s flooring and walls from the knee down. Even simple drywall, texturing and painting was terrible. They could never seem to match the paint or paint a straight line against our molding. The hardwood flooring guys they hired were even worse, Dave Wilson’s Hardwood Flooring! They had to repeatedly repair their mistakes over and over and never was able to lay the floor properly and were not professionals at all. The flooring guys (Dave Wilson’s Hardwood Flooring) even tried to lay the wood over the demoed shards of wood, and dirt, and their trash after telling us they had leveled the floor and put the special moisture barrier and were ahead of schedule. All lies! Dave’s response to us when we just happened to come home and catch them doing this was, «Everyone has a bad day.» What?! They left huge hollow spot at every square foot and huge spaces between wood planks and then tried to fill the holes with this bright red filler. It was crazy. I finally told Generation that we didn’t want Dave Wilson’s flooring company back in our home anymore after giving them a fair chance to fix what they did wrong repeatedly and they couldn’t. Generation agreed and assured us that they had a new company that was very professional that could fix it.. . Then later that guy told us he worked for Dave Wilson. Wow!
I could go on and on but it’s NOT a good idea to work with this company due to the unprofessional people they hire to do the work, especially Dave Wilson’s Flooring company. It took month and they dragged it on and on until they broke us to just accept the horrible job and get them out of our home. It was so sad! I cried for months dealing with this company giving them the benefit of the doubt over and over that they could do it right. They couldn’t and it really hurt me and my family! You live and learn — I learned a lot about people taking advantage of people in need.

I work for a finance company in the Home improvement industry so I know all the good contractors in SD. That being said, we had a leak in our roof and I had a great roofing company lined up to do the repairs. When USAA agreed to pay for the work they strongly encouraged us to use one of their approved contractors. I reluctantly agreed since they promised there was a guarantee on the workmanship. This was a big mistake. The repairs took longer than promised and a few days after they finished we realized dirt was coming through our skylights. The owner of Generation came out and told me it wasn’t a workmanship issue and gave me a lengthy explanation about how it wasn’t their fault but an issue with the seal. All I know is that they took the skylights out to repair the roof, the skylights never leaked dirt before the repairs, and then the skylights leaked dirt. Common sense tells you it was how they reinstalled the skylight.
A few days later it rained and sure enough our roof still leaked. Generation came back out and told us it was due to a crack in our skylight. A crack that was never there before they repaired the roof. A crack that the USAA adjuster never noticed. A crack that Generation Contracting never mentioned. We signed off the have the skylight replaced and have the other skylights sealed. Generation agreed to submit the paperwork to USAA and we assumed this horrible ordeal was over.
A few months later I received paperwork from the Small Claims Court of SD that Generation Contracting was suing us for lack of payment on the additional work they needed to do to seal the skylights and replace the one they broke! Are you kidding? While in the process if figuring out why the claim wasn’t approved it rained again and our roof leaked again. After 3 phone calls with USAA they agreed that Generation had caused the skylight to break and the others to leak and they paid the claim. Well that was easy … I’m not sure why Generation felt the need to sue us.
So here we are with 3 repairs done on our roof and it’s still leaking. We requested to use a different contractor to do the repairs this time and USAA told us we had the use Generation Contracting because they were the ones that gave us the workmanship guarantee. So Generation came back out to inspect the leak, which is in the exact same spot, and now it’s a duct issue causing the leak not their workmanship. I had two contractors look at our duct work and they can’t find any breeches. So we still have a leak in the roof, Generation won’t fix it, and our insurance company won’t reimburse us if we use a different contractor.
The kicker is that this disaster happened during our wedding and now it’s ruining the holidays. If this post hasn’t convinced you to use a more reputable company that stands behind their work I don’t know what will.

It surprises me that there aren’t more outstanding reviews here of what is easily one of the very best reliable and trustworthy contractors in the San Diego area perhaps nationwide. I can’t imagine anyone failing with this reputable reliable company. Most knowledgeable and informed folks call Generation after a horrible event like a flood or fire occurs. It’s usually a horrible stressful time for anyone. Generation gets the job done and finds nice respectful team members that are very skilled you don’t mind having in your home.
My neighbors initially introduced me to them after their interior flood damage. They were referred by their insurance company. Generation recovered their property brilliantly and I give them amongst the highest recommendation of anyone I have ever recommended on Unilocal since I joined some years ago.
These are the folks you do want to call after such an event as they have the vast experience to walk you through every phase of recovery if you are lucky enough to know about them or be referred. My building has its share of problems with water infiltration and we turned some of these other companies away they were so lacking knowledge skills and professionalism. Some were even rude or dishonest as well as unreliable.
Fast forward I decided to give Generation two projects out of the realm of their more typical fire and flood recovery work and I am very glad I did. The first was a high end designer Euro style kitchen with challenges the second after the success of the first project a walkout shower with a cutting edge design in granite glass and an electric opening glass skylight to the sky. They triumphed on both projects.
I’m no stranger to home renovation having lived in New York with a variety of homes and its truly rare to find a family owned business that cares about their customer’s outcome
Generations pricing is competitive with most other contractors and fully licensed and bonded. If you are covered by insurance on emergency service work you probably wont care other than the usual deductible most of us get stuck with
However what separates them from the lions share out there is their exceptional team especially their best asset/​go to guy who is Keston (Project Manager).
He simply exceeded every expectation I had in planning and solving any issue that could come up
If you are lucky to get him on your project you will be sleeping at night knowing that whatever disruption that will take place during your renovation that the best most competent individual has it under control. I will try and post some photos of their remodel work its simply magazine material.
Thank You Generation another great amazing job. You’re awesome!!!
Kudos and shout out to Scott and Keston for all your commitment and never ending patience!

Generation did repair work on my kitchen, hallway, and bathroom due to flooding from my upstairs neighbor about 2 months ago.
First I’ll list the CONs… they were HORRIBLE on preparing the contract. They sent out a «runner» to get me to sign the contract. The poor guy was just basically a laborer. He couldn’t answer any contract questions. When I refused to sign until they sent out a person that deals with contracts… they sent out a carpenter next. He didn’t know either. I had to make several phone calls to get them just to explain to me what I was signing because there was a lot of legal language. Secondly, it took about 2 weeks longer to conduct the repairs than they first told me. Thirdly, a worker tried to come into my house without knocking. He accessed the lockbox where the key was stored and just tried to come in without warning. The kickers is that he wasn’t even supposed to be there as far as I knew. They told me they were done for the day and then about 1 hr late this dude just shows up. What is I or my woman were being intimate? I had to chew this guy out and explain the process of entering someones house that is being worked on. So sad! Also at the conclusion of the work, AGAIN they sent someone who couldn’t explain the paperwork. I spoke to a Steve and a Matt. Either one of them should have been there to explain. Instead it took several phone calls to get Steve to explain it «over the phone». Also they never explained the billing options. They just sprung it on my that they needed to collect about $ 2,400 up front! Luckily they worked with me on that blunder.
Now the PROs… TONY is an EXCELLENT carpenter. His cousin I believe works with him but I can’t recall his name. This guy was awesome too. They really know what they are doing and the craftsmanship is just outstanding. Tony was really friendly and easy to talk to. Also the cabinet installer was awesome, I forgot his name too. I would use them again anytime to repair or build something.
If it wasn’t for the billing fiasco, this place would be great. I give a 1 star for the billing and management departments. I give 5 stars for the work. So average is 3 stars.
Hope it helps to make a decision. Thanks.

The house flooded. The waterfall from the upstairs to the garage needed to stop and finally it did, but not before causing significant damage the drywall downstairs and upstairs.
We were really fortunate that our insurance company called Generation Contracting. They were on top of the repair from the word go. Every person who spoke with from the first appointment, to the project manager to the working team were polite and very helpful. When it came to get the work done, they sent their best guys over and they worked hard every day to repair our house. I was expecting a long haul but they were done in 7 days!
The house looks great!
Thank you to all the guys, especially Felix who was there every day, hardest working guy ever!