Best Friends Veterinary Hospital

Dr. McCool is simply amazing. Nicest doctor you’ll ever come across. Red dog is 11 years old now and just got neutered and the total cost (for a late-​in-​life) was only $ 380. You can tell that Dr. McCool really does it because he cares and is knowledgeable about dogs, especially this procedure, and prolonging their life by preventing complications in the future like more prostate infections, kidney stones, cancer or expensive surgeries.
Red is happy and healthy and looks great 10 days later. If you are debating it, you would never have to with Dr. McCool.

This veterinary clinic hospital is the best I’ve seen. The quality of service is top notch, they are honest, professional and truly focused on the patient. And, for all of this amazing service, the cost is so low, I’ve asked a few times if they made a mistake on my bill; I actually want to pay them more than they charge.
If you live in North County San Diego, and need a veterinarian, I promise you’ll be glad you called Best Friends Veterinary Hospital. You’d be doing your pet and yourself a favor.

What a wonderful group of people! This Vet office is the best I’ve ever been to. I am fostering 2 dogs and brought them in for neuter today. I was pleasantly surprised at the high level of care we received. Every person there, from the receptionist to the vet, was kind and informative. You can tell these are people who love animals! I highly recommend this place!

There is not a single pet owner who wants to hear bad news about their loved one but sometimes it happens. Our Dobie Drake had a spot on his head that Dr. Grindle was keeping under observation. When it didn’t clear up she follows up and discovered it had tumorous cells. Clearly we were a mess and just wanted the best for our little man.
Fast forward to the tumor removal. We were very worried but were updated throughout the entire process and felt as comfortable as possible by Dr. Grindle and the Best Friend’s staff.
Thankfully the tumor was not cancer but throughout everything we felt very confident in the veterinary skills of Best Friends.
I have said it before and I’ll say it again, that when something happens you want this clinic looking after your pup. And not even that… You want this clinic to be looking out for your puppy to avoid future issues.
I am forever grateful to Dr. Grindle and the staff of Best Friends.

Dr Bob is fantastic! He is always so nice to my dog and so knowledgeable! He never rushes us out of the room.

I’ve been taking Moxie there since I ditched Midland Animal Clinic in February. They diagnosed Moxie’s ear and skin problems and she’s so much better now! Their fees are very good and better than anyone else I have checked out. But what’s best is that they care about the animals. Moxie just had two tumors removed, spayed, biopsy, and teeth cleaning for under $ 1,000. Dr. Bob McKool is very cool!

I cannot express how happy I am with BFVH. I was referred here by Carly for my Doberman puppy Gunner. First visit was wonderful! The staff and Dr. Bob were friendly and informative. Dr. Bob did an amazing show crop on him. We love the staff and prices and will never go to another vet while we are in San Diego.
Great veterinary office for those who love their pets.

This place is just awesome! I brought in my tiny little pup (we’ve gone there 4 times now) for his vaccinations and first check up. Everyone from the receptionists, to the nurses, and Dr. Grindle were always more than helpful and welcoming. It’s very clear that the entire staff genuinely cares about the animals that come in to visit them.
The place itself is very clean, which is very important for the new pups (not vaccinated) who are coming in. I’ve never had an issue with parking and this location is right by the Poway Target (very hard to miss). The staff takes their time in explaining all procedures and costs incurred during your visit. They will also recommend services that are best for your animals and won’t pressure you into purchasing them. I love that Dr. Grindle took her time getting to know my puppy before she examined him. She played and rubbed him all over so he was more comfortable being around her. She was very thorough in her examinations and answered all the questions we had. She was also very gentle while handling my puppy because he was so tiny!
I tell all my dog mom friends about this location. They are absolutely wonderful and I highly recommend them!

Took my crazy Cruncho (6 y.o. GSD) here for the first time to get his skin checked for a rash that was getting out of control. I picked this vet because of the Unilocal review and its proximity to my work– unfortunately, the earliest I could get an appointment was the weekend and Rancho Bernardo is 30 min. from Normal Heights where I live. After this visit though, I will say that I will continue to go to Best Friends Vet Hospital regardless of appointment day.
The gals at the front desk, the technician, and Dr. Bob McCool were all super cool! You really get the sense that they care about animals and it’s not just a «job» for them. And you get the vibe that they also care about you (the human) by not trying to gouge your wallet either!
Dr. Bob took the time to go over all the possible reasons why my dog would have a rash and discussed the range of tests that could be done. But instead of wanting to test for anything and everything, like I feel most other vet clinics do, he was really good about just testing the most obvious and giving us a regimen to try out before we moved on to other, likely pricier, tests (blood tests, biopsy, etc).
They were also really nice and accommodating about writing me a prescription so I could purchase one of the medications elsewhere, where I could get it cheaper (though their prices were not expensive at all… I’m just on a tight budget). I really expected to spend at least $ 200 on this visit+meds, but even after I purchase the meds w/​the prescription and because they give you a $ 45 discount on your first exam fee, I’ll still be under $ 100!
Friendly to pets and friendly to your budget. I’ll be taking my other two pets to Best Friends Veterinary Hospital for their wellness check-​ups soon!

Dr. McCool has been amazing with our cats and our dogs. We’ve had to book three emergency appointments and they’ve been able to squeeze us in but still spend time with our babies. He’s extremely thorough in his explanations with me. And he isn’t quick to go to the most extreme or most expensive treatment if he doesn’t think it’s necessary. His prices are nice on my budget. Highly recommend bringing your babies here!

Let me just say that Best Friends has been absolutely amazing! I got both my cats fixed and Dr. Bob called me to check up on them during their recovery and he has also helped me with my cats with getting them the proper medicine too. I highly recommend this facility for you animals :)

Dr. McCool and his team are simply amazing. I first decided to take my dogs to Dr. McCool because his office performs vaccine titer tests, and I was always impressed with the level of service each visit. Not only do the staff create a welcoming environment (their passion for animal care is evident), but they also went above and beyond by doing further research to fully answer my questions. Not to mention, their prices are very reasonable! Best Friends Veterinary Hospital is as good as it gets.

I’m am a foster parent with Its the Pits dog rescue and have taken a few of my fosters to see Dr. McCool and his staff. I absolutely love this vet. When one of my fosters had issues with her teeth Dr. McCool had me send him pictures so he could look at them before I even made the appointment for her to go see him. He called me back the same day and was extremely helpful and made sure to answer all the questions I had. When I went in for my fosters teeth cleaning the staff were very friendly and once it was time to pick her up they made sure to go over all the paperwork and medications with me and even told me when her medications were due. (I have had horrible expire experiences with other vets where I would have to call and find out because they did not tell me and did not put it on the discharge paperwork).
Every other time I have gone to see Dr. McCool the staff have been very helpful and friendly and I have never had to wait for extended periods of time.
Unfortunately in June I had to make the decision to lay one of my dogs to rest and Dr. McCools staff were supportive of me through the entire process. They even made a ceramic paw print of my baby to take home when I picked up his ashes.
This group is one of the best Veterinary services that I have ever encountered and would recommend them to anyone looking for someone to care for their fur baby.

So nice and professional! Will be returning! Got a new pet and found the vet on Unilocal.They really treat you like family and even spoiled my dog with a treat during her exam!

Our first visit to Best Friends and to Dr. Grindle.
I cannot say enough good things about Dr. Grindle and the staff at Best Friends Vet Hospital.
I wish there was better news about our pets condition but I do know that we have a caring professionals looking after her.
Dr. Grindle worked with us given our financial situation and spent time explaining options and costs given our pets situation.
Even though we did not leave with great news we do know that she getting excellent care.

Amazing veterinary hospital in San Diego. Took great care of Kiwi’s bladderstone surgery and the staff provides exceptional service for both the customers and their lovable pets. Sadly kiwi has bladderstones again so we will be returning back to best friend’s veterinary hospital for surgery!
I am happy I found a great vet in my area!

I have had an amazing experience with Best Friends Vet… After going to their office and getting my kittens checked for UTI, I was sent home with medications. The next day, the doctor himself called to check up on my girls. At other vet hospitals, a staff member would call. I have never had the doctor call before and this really impressed me. I am very pleased with the Vet and Staff…
They are now my «all the time» Veterinarian hospital…

Cujo and I are so happy we found Best Friends Veterinary Hospital! I recently adopted my 5 year old poodle mix Cujo and needed to find a veterinarian for him. I made an appointment with Dr. McCool after reading other reviews on Unilocal and comparing them to reviews for other pet clinics in the area. Our experience with Best Friends was fantastic from beginning to end. All office staff members and technicians are friendly, patient, and loving towards the animals. Dr. McCool took time to explain his recommendations to me and even was upfront about services that he thinks are unnecessary for Cujo (no upselling!!). If you are looking for a veterinarian who focuses on making sure your animal gets excellent care without selling you unnecessary products/​services, then Best Friends is a great place to go!

What a wonderful and friendly place. The staff was amazing and courteous. My kitty felt at home and was loving on the nurse.
The doctor was very helpful and didn’t push me to purchase more items that wasn’t necessary. He helped me understand everything he was talking about.
Will always come back to this vet.

Somehow this vet doesn’t even feel like a vet. Warm and friendly staff, cozy environment and Dr. McCool is the jam. He is a wealth of information on pets. I have consulted with him about diet, training and all of the above. So happy to have found this place for our big goofy doodle.