DIRECTV

Easily the worst company I have ever worked with. We signed up, were assured that we could cancel within 10 days with no cancelation fees. The first time it rains the TV goes out and we already had enough to issues with Time Warner with that but at least we wouldn’t be locked in for 2 years. So we canceled the service 5 days after setting it up. Next thing I know I’m getting handed a bill for $ 460 and am being told that their representatives were wrong, there is ALWAYS an early cancelation fee and now it’s my problem. So even though I was given completely wrong info from both Verizon (we set up a bundle package with them and they ALSO didn’t make it clear that Direct TV is completely separate) and Direct TV, they just say anything to get you to sign up. We are now stuck with an almost $ 500 bill for a service that not only didn’t work but we had for 5 days. Customer service was abysmal. They were rude and unhelpful. Managers and supervisors were conveniently «too busy right now» to speak to me. STAY AWAY!