Diamond Mine

Worst experience ever. The owner of the store was very unprofessional. Never felt so humiliated. Will never recommend this store to anyone.

Rob and Jeff are always such a pleasure to work with, my husband and I have nothing but wonderful things to say about them. I also want to mention Frank, the jeweler, he is AMAZING I go in there at least once a month to get my rings checked and everytime I go he cleans and polishes the rings and HOLY COW these rings come out absolutely stunning. All 3 of these guys are great and I would insist that everyone go to them for all of your jewelry needs.

The nicest very professional men own the store and they have a skilled repair person on site who is also friendly and talented. This shop is a wonderful place to browse and buy. If you cant find just the perfect piece of jewelry they will bring back more choices for you to look at from the City. It is my favorite jewelry store that is for sure! Jeff and Rob go out of their way to make you a happy customer… sometimes really far out of their way! If you havent been there yet… GO.

Can’t say enough great things about Jeff and Rob. Very very good products. A pleasure to do business with.

My fiancé bought my engagement ring from the Diamond Mine last summer. The ring is absolutely gorgeous and the compliments from even complete strangers are endless! I went with my fiancé to the store because the ring was too big and the guys were super helpful. I had the ring back quickly and it fits great. I’ve been back a few times to buy earrings and to get some jewelry cleaned. I am recommending the Diamond Mine because I’ve had such good experiences every time I walked in the door.

Have you ever wanted a friend «in the business»?
The reason I started going to the Diamond Mine a little over 15 years ago was because, quite frankly, I was sick and tired of the so called «professional» jewelers in the mall who hire twenty year old know nothings to run their cases and throw out sales pitches.
Guess who you deal with when you go to the Diamond Mine? Rob, or Jeff. They’re the owners. If you’ve been there, you’ve met them. Nobody else runs their shop, not even during the mayhem holiday season. Got a problem? Guess who you’re going to talk to to fix it… the owner. Oh, and there’s also Frank. Frank is their franchise jeweler who does all their repairs on site and in full view of the clientele. Guess how I know Frank. That’s right… he’s the only person who ever touched my jewelry. No out-​of-​house repairs or cleanings. And that’s all there is to it. I know these guys… not because they’re my friends, but because they’re my jewelers. So now I can say I know a guy (or three).
The only bad thing I can say about this place is that I had to give it up when I moved to MA a few years back. Luckily I still have family in the area, and I can stop in during the holidays. Last minute holiday shopping is never a problem with these guys. They’re always stocked, and are fully connected with the Diamond District in NYC for any out of the ordinary requests you can’t find locally.
Bottom line… go here. Make friends. Build a relationship with these guys. They’ll remember your name. They’ll remember you and appreciate you. They’ll do the little things for free, just as a thank you for your business because they know you’re a loyal customer.
In terms of the jewelry… listen: I’m a man. I don’t wear a ton of jewelry and I don’t always know what my wife likes. These guys have never steered me wrong and my wife adores everything she’s ever bought or received from here. That’s another reason to shop there… they will help you out if you’re a dummy like me. There’s no B.S. No sales pitches. Your woman will not be disappointed.
Final note: I had a minute to stop in here this past Christmas. They moved. They’re nearer to the Poughkeepsie Galleria, now. Holy hell, what a store. Gorgeous. These guys are doing something right, otherwise they’d still be stuck in the Dutchess Plaza next to the Dunkin Donuts.