Zama Massage

My boyfriend and I did the Himalayan salt cave session, it was very relaxing with the music and lighting. Will definitely come back for some massages! The girls were also all very helpful and nice

Some companies or experiences you literally start thinking about reviewing before the experience is over… sometimes because you can’t wait to tell others how amazing they are! And sometimes because… well because you want the place to be swallowed by the internet. With Zama’s I remember texting my partner the second I stood up from the table,
«I want to do more than 5 stars!»
I loved this place, I love the atmosphere, I love the way the treat you, I love the clearly cultivated space of tranquility. A lot of thought and effort went into turning a house near a busy street into a sanctuary for calm and relaxation. Try it, if you need to show yourself some love and you want to guarantee you’ll call yourself for a second date take yourself to Zama’s.

I started going into the salt cave at Zama after reading that halo therapy was helpful for people with asthma. After the treatments, my lungs and sinuses get cleared out and opened up. I feel stronger and more energetic.
Sitting in the salt cave, breathing deeply and listening to the soothing music is a good way to feel a lot better.

My loving boyfriend purchased a massage gift certificate for me for Christmas. He reminded me that I need to take care of myself and suggested I book an appointment. I found that Zama’s online scheduling easy to use and was able to find answers to all of my questions on the FAQ section. I was seeking a relaxation massage and Eli was exceptional. From our initial greeting throughout the duration of the massage I felt completely cared and left in a complete state of bliss. I would highly recommend both Zama’s massage and Eli.

Was visiting a friend in Portland and was in need of a massage. Got a great deep tissue massage. The masseuse was always checking if the pressure was ok and let me know what to do next to deal with my back issues. Definitely coming back when I am in town. The location was neat and laid back!

Today was my second visit to Zama. I come to Portland in January for a few days! I’m glad I made the return to Zama! The staff and therapists are professional, friendly, knowledgeable and do a wonderful job! Can’t wait for my visit January of 2017

Good services, poor management. Four of us had a really messed up experience after booking really far in advance. After leaving, I wrote this email to the website email address listed. It has been 6 days and no reply or communication. I had said I was going to put it on Unilocal but wanted to communicate with them first, obviously they didn’t care if I Unilocaled it so here is my letter and experience… Pretty bothersome to say the least:
I just really wanted to express my disappointment in our spa experience yesterday on New Years Day. I came in with three friends and we scheduled our appointments very far in advance. When choosing the spa, we had several places to choose from and were assured by your staff that you could accommodate all four of us at one time. It did not work out that way, and it really put a damper on our day. Originally, all four of us wanted to have three services each. We were told that was no problem. Then as time got closer we called to again confirm and were told that there may not be a way for us all to have pedicures, but maybe two of us could. We were told we would be getting a call back after the scheduling was figured out. That didnt happen. So, we again called and were told a couple days before our visit that you could not accommodate the third service. So we now each were only getting two services, which was not what we wanted or planned.
We were told if we went in two at a time as a «couple» we could enjoy the salt cave as the treatment room. Two of us were in the salt cave, the other two did not get the salt cave experience. During the massage, there was the locksmith drilling and drilling and pounding on the door and lock. Totally unacceptable. Again, two of us got robes and slippers to wait for our next treatment and two did not and were told to put their clothes on. As we were waiting for our next treatment, the Director came in to apologize for the drilling and offered to send everyone home with truffles. Two of us then went off to our facial. The next two waited and waited with no communication and finally asked the desk why they weren’t going back to their appointment? that is when they were told that they were waiting for the first two to go in and that they would have to wait for them to be done!!! so they sat for over an hour and when the first two got done they were so frazzled and mad they just wanted to leave and didn’t get their treatments. It was truly unprofessional and disappointing.
We were offered a discount on services, but it was very slight and it was already the winter special so that made us feel really annoyed, like they were trying to make us feel better with a discount but everyone was getting it! There were no truffles waiting for us when we left (the truffles weren’t the issue, it was the point they were offered and we were not going to ask for them).
Each year, four of us couples spend New Years together and each New Years Day us four ladies enjoy an entire spa day together, its been our tradition for years. This was the most mismanaged and poorly scheduled thing we have ever experienced. Instead of spending hours relaxing and starting the new year off right, we left with one service which was not what we asked for and a lot of disappointment and stress.
I wrote this here instead of doing a Unilocal review… but was very tempted.
Sadly, the poor scheduling and time management of the spa overshadowed the treatments that were received. Jasmine and Abby were both great and the things that happened were not in their control. Jasmine felt horrible about the drilling and hammering…

Ordered an online gift certificate for $ 45 and was charged three times, so that is $ 90 over charged. Called the company, was told they don’t see that they charged me twice and that maybe the charges are pending. I explained that no they have processed a couple of days ago and are on my bank statement. She said she can’t do anything about it so will have to talk to their manager about what to do. I expect a call back within 24 hrs as that is normal customer service practice. Over 24 hours has passed and no call back.
I called again to explain I never heard back and I’m about to just right a negative help review and deal with my bank. The female asked for my name to pass on to her manager but she never even took it down as when I told her I am still expecting a call back, the girl replied that she wasn’t ready to write down my phone number and I could finally hear her writing after I repeat my info the second time. The first time she completely ignored me and lied! I confronted that, that she never took my name down originally like she asked. Of course she was silent and had no reply.
Glad the certificate wasn’t for myself to use as I’m not planning to do business with this place again, who can’t even take responsibility for things and provide timely customer service for a large amount of money they took from me without my permission. I think that’s called stealing.
Clearly I still have not received a call back or them dealing with the issue at all so here is my honest review of the only experience I have had with them.
Thanks.

My husband and I went here for a couples massage right before our family came in to town for our wedding — brilliant idea, btw.
We showed up late (boo!) and felt horrible. The staff was really nice about our faux pas, though I don’t recommend doing it on purpose. I was feeling a little congested, so we anted up for the herbal mist that they put in the air. I didn’t really feel like it was worth the extra $ 25, personally. But I also couldn’t breathe very well, so my opinion on that may be skewed. My therapist paid special attention to my neck, like I asked her to. We left feeling refreshed and ready to deal with our large wedding.
Thank you, Zama!
P. S. Oh! They also had champagne and chocolate waiting for us after the massage and it was awesome. Nice touch (pun intended)!

I went to Zama for the first time ago through Spa Finder and had a great experience. Michael was my LMT who took care of me. I went in ther because I needed deep tissue and to get some stress relief. I got exactly what I was asking for. I definitely will be back.
Thanks,
–Vince

Received a spa gift card and Zama was the closest and most convenient location where I could use said gift care. Begrudgingly I headed back and am pleased I did. This time I had a massage with Nikki and was super happy with my 90 minute massage. I think she did a great job trying to work out the insane knots in my upper back and the hot towels were a big bonus for my achy muscles. I’ve scheduled another massage next month and am pleased that you can count me as a fan.
Just a few things though– there’s still a ton of street noise and the décor is a little old timey, but the massage was fantastic and that’s all that matters to me…

I wanted to give 5 stars to Zama for its customer service. We originally had a massage booked today, but did not feel safe driving due to the snow and icy conditions on the road. The receptionist was very understanding and cancelled our appointment without any fees. Thank you and we’ll be back.

Just vacationing in Portland and as a treat, my wife purchase a massage at Zama. It was excellent and relaxing. I had the massage with cupping. A first for me, but I thought it was great. It does leave some reddening but that just brings out my tough guy side.
The place was quite inviting and the staff is welcoming. Had a nice cup of orange water and Clayton (my masseuse) was ready to go.
I would recommend Zama to anyone. I only wish that I lived in Portland.
Cheers!

Best massage I’ve ever had, hands down. My husband and I can never find a place that massages us hard enough and deep enough, but decided to give Zama a try for my birthday.
Wow.
Wow.
It was a day of bests, actually:
* Best tea upon arrival — I asked to take a photo of the box.
* Best receptionist, ever — she was funny, outgoing and had great suggestions.
* Best massage by the best masseuse, ever, named Clayton. Don’t let his small stature fool you … He’s strong as an ox and knows what he’s doing!
* Best chocolate upon departure. I’m not usually a huge chocolate fan, but I’d book a couple’s massage JUST to have the candy.
My husband informed me his masseuse, Mallory, was also the best he’s ever had. So five lifetime bests in 90 minutes — I’d call that a success.
Book. Don’t hesitate. If you’ve not found your go-​to massage joint, this is the one.

Horrible facial. The esthetician (forgot her name but she was pregnant) assigned to me was not very knowledgeable about skin type or the product she was using. Couldn’t answer any of my product questions properly, and I obviously have sensitive skin, which as a professional she should know… and she put a moisturizer on my skin that burned so bad. There was also no massage portion to this facial. Everything was rushed, and I left with my skin super oily, I had to go home and wash it. Way too expensive for such a bad facial.

Chris is simply amazing! I’m recovering from nerve damage and back surgery and he knew all the spots to hit! I love this place!

Amazing service last night when my boyfriend and I got the side by side massage. Wowwww such beautiful healing. The 2 masseuses were so sweet, personal and professional.
I would highly suggest getting the treatment in the salt room.
So happy they could fit us in last minute also. All the staff were very happy and willing to help

I just received the best massage I have ever had!
Shannon is amazing!!!
I was a massage therapist for ten years and have tried many places around Portland.
She knows her stuff!

It was a great novelty for a massage. The salt room is fun. I however would not request the same therapist I received. She dug into my neck above my collar bone, pretty hard. It was a bit suffocating feeling, she was nice so I was hesitant to say anything. For the money though, I do not think the salt room was worth it. Super fun, but the massage was only hand work, and the occasional hot towel.
The desk staff was very nice, it was an inviting area with a fun location. Would recommend booking in advance.
I am looking for a new esthetician, so I booked an appointment next month. I will report about my next appointment.

When you think of relaxation and enhancing a good day you should try ashiatsu massage at Zama with Samantha
.amazing! Feels great after running long distance or taking a big test.