Windermere Real Estate

Do not use Windermere Real Estate — Portland North, Voss Property Management. I am a homeowner who utilized them as my property manager when I moved out of state starting in 2010. First off, they claimed to have lost all the «before» photographs that they took of my home that were to be used to determine any damage done by subsequent tenants. Once the tenants vacated, we had no way to prove damage due to the photos being MIA, and we ended up being out $$. We received no apology or accommodation for this from Voss. Secondly, they told me that my tenants had renewed their lease for one year, when in fact this was never done. My tenants were able to vacate the property sooner because they were only in a month-​to-​month lease without any penalty. Voss (both Owner Richard and Property Manager Chris) provided no apology for this, and instead blamed a former employee, stating that he was «famous» for this sort of thing, then proceeded to laugh. They also blamed the tenants for lack of follow-​through in signing the lease, yet made no mention of their failure to communicate this fact with me.
The two female staff (Chrisi and Julie) were the only ones whom I feel ever communicated with us in a respectful manner.
Following these two incidents, I changed to a different local property management company and have been very pleased with their honesty and communication.
Note: The company recently had my review deleted from this site claiming that it was not intended for their company. This review is in fact for Windermere Real Estate — Portland North, Voss.

We rented a little over 2 years with Windermer/​Voss Property Management and had a great experience.
Things were done in a timely and professional matter the few times we needed it.
We did our part as tenants taking care of it when we lived there, and when we moved out and received a full refund of our deposit.
Very happy with our experience after a bad one before.
Voss made me trust Property Management companies once again.
I would recommend them to any renter looking, or homeowner entrusting someone else t manage their property.

Thank you to this agency for being prompt and courteous with my husband and I — particularly when one of us has a request or maintenance issue, the staff always makes it happen and with a smile no less. I HIGHLY recommend them if you’re looking for a nice residence in the Portland area.

Chris is wonderful! He is very attentive to our needs and is on the ball!

I’m a homeowner and have worked with Rena at Windermere Voss for just a few months now. Rena has gone above and beyond in order to help me with my rental property. She’s very professional and because of her I feel very comfortable having Voss as my management company.

Windermere Portland North & Windermere Voss Property Management donated their time and talent cleaning, painting our building Hereford House this summer. They power washed our building, repainted our stairs, cleaned our flower beds, added bark to our flower beds, and painted our parting lot for our handicapped clients.
Windermere Portland North also donated over 200 pounds of soap, toilet paper, razors, diapers, and canned goods. They are one of the best parts of our community in North Portland. Our almost 119 year old building never looked better.
Hereford House is a non-​profit, all volunteer agency working for 13 years with our community to feed and clothe our neighbors. Thank you so much, Kathleen Greene, Director

They are a really good property management. We’ve been with them for almost a year. No problems. Very understanding if we have to pay our rent a few days later. Their really good at responding if something is wrong or a maintenance is required. I would definitely want to stay with them for a long time. Keep up the good work!

Julie was extremely helpful with our search for a rental house in Portland. Property owners would be lucky to be represented by her.

I am appalled by Windermere Portland, North aka WindermereVoss Property Management. The broker (Julie) who showed me the property made it very clear that she did not want to rent me the apartment because she didn’t think I could pay and had no clear grounds for thinking that. She jumped to those conclusions because I am a single mom and also look 15 years younger than I really am. After paying the application fee, everything went through and then she told me that the owner rented it to someone else so too bad. They wouldn’t refund the $ 45 rental application fee, and when I asked to speak with the owner, Mr. Voss himself, he totally blew me off, didn’t even bother speaking to his employee Julie, and didn’t respond to my emails. Buyer/​Renter beware! Go with a property management with better morals and customer service! I’ll be following up with the fair housing council and the BBB.

The Windmere staff has been very helpful. They respond quickly to maintenance requests submitted online, in person, or over the phone. We started renting in 2011 under Voss Property Management before they combined forces with Windmere. The Online bill pay system is awesome.

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