Wilshire Surgery Center

After a facelift, eyelid surgery and nose job I spent the night. The night shift nurse, (there were actually two nurses) provided me with terrible care. I was the only patient they had to care for. I received no refill of the ice to my face from 7PM until 4AM. After the day nurse left, I no longer got cold gauze to my eyes until I begged at 1AM – my eyes felt like they were on fire. I received no eye drops or eye ointment at night. They did not promptly answer my call light. When I couldn’t find the call light, (I couldn’t see), they didn’t answer my yells for help. I had to crawl out of the end of the bed and out the closed door for assistance.
I reported on my care to the surgeon and center. I was refunded the cost of my overnight stay. I would have rather had the excellent care expected and not have the bad memories.