Virgin America

Excellent airline! I flew Virgin America from Boston to Los Angeles and then from Los Angeles to Las Vegas. Comfortable seats with plenty of legroom, a fun safety video before takeoff. Complimentary beer and wine for the LAX to LAS flight, I’d love to fly with this airline again.

Though I don’t fly often, I always seem to be exposed to horror stories regarding airlines. From flight cancellations, delays, and extended layovers, a majority of what I hear from friends and some of their flying experiences made me quite apprehensive to board my flight. I was expecting the worst, since VA isn’t one of the more prominent airlines. I was wrong. Not only was my journey from NYC to Portland comfortable, expeditious, and smooth, but we arrived 20 mins EARLY to our connecting location. The only negative thing about my wife and I’s journey across the country is not being able to utilize this airline for our return trip! Would absolutely recommend to friends and family.

Steve Purvis was amazing! He helped me get my bag back after someone accidentally took it and drove it to northern Washington. The customer service was spectacular and Steve was so helpful!

My favorite airline. I don’t feel stressed when flying with them. I only wish they had service in more cities both domestically and internationally because I’d gladly pay extra just to fly with them!

Virgin America is simply the best airline.
The first and most obvious differentiation from other airlines is the aesthetics. It feels like you walked into a night club or lounge, and while I have an intense dislike of night clubs, the black seats, low lighting and beautiful flight attendants does Virgin a lot of good. The absence of a thousand douche bros doesn’t hurt. I do appreciate the ability to watch ESPN on a flight, because yes, Virgin offers satellite tv for every seat! I also greatly appreciate that when I order a scotch it is Glenfiddich 12 year and not some cheap swill like Cutty Sark.
The best thing about Virgin though, hands down, is that the planes are not old. Take off, landing and in-​flight feels smooth; aside from the occasional turbulence which cannot be helped. I have been on some bad flights, including one where I was on a 1960’s Soviet plane, so I can’t help but feel safer on Virgin America.
I know that I could still potentially be involved in a plane crash and die, but at least if I’m on Virgin, I will go down in style, all the while sipping on my Glenfiddich 12 on the rocks!

I really enjoyed flying with virgin, loved the tv screens on each seat with options to watch satellite, play games, rent movies, and some even youtube channels. a nice way to keep busy on a short or long haul flight.

Virgin America is a personal favorite and I highly recommend flying with them if you’re going to PDX if for no other reason than they aren’t as busy as Alaska, Delta, and Southwest. I’m writing this review after not having to wait in line while there’s a line out the door for United just to drop off luggage. It’s Christmas and it’s worth having the quick, easy service. Their prices were comparable to Alaska and Southwest so there’s not really a downside except if you’re very loyal or have status on another airline. I’ve given up customer loyalty towards airlines but Virgin is certainly earning more and more of my business.

As a San Francisco resident, Virgin has become my de facto airline. I travel quite a bit and with the exception of Denver and Phoenix, Virgin gets me to most major cities I need to travel to. For being a «low cost carrier» their planes are new and fairly tech-​savvy with standard wi-​fi, two prong outlets at every seat (!), and little tv screens where you can order drinks and watch DishNetwork for free.
The service has mostly been good as the staff is younger, attractive and friendly and slightly hearkens back to what you would’ve expected on a Pan Am flight in the 60’s.
Given a choice of domestic carrier, Alaskan might have better perks and service but Virgin is probably the best in the sky all around for the money.
My one concern is how the hip, purple planes and kitschy videos are gonna age after 10 – 15 year and if they’ll evolve to stay cutting edge…

My new favorite airline. I will make sure to take VIRGIN AMERICA into consideration when booking my next trip. The service is no less than excellent. The seats are more comfortable than all of the other airlines. It’s modern, sleek design is very inviting. Everything just screams — upscale at the low cost carrier pricing. TV screens with some free viewing, some games, of course there are ones that is optional for pay if you so desire.
Excellent.

My favorite spot to fly! I fly frequently for work and Virgin is hands down the best airline. They have the best new hip safety video inflight and the crew members are always super nice and non intrusive. The boarding process is flawless, no line ups and people asking you what number you are. The seats are comfortable and over head bins are huge. I can’t say enough about Virgin. Try them please if you haven’t already. The bomb airlines for sure.

I say with sincerity that it was a pleasure flying Virgin America from LAX-​PDX-​SFO in March 2013. By comparison to my experience with other US airlines, Virgin show affordable doesn’t mean you must compromise on a quality in-​air experience. The staff were courteous, the cabin comfortable and sure, the purple lighting added an atmosphere of luxury. It certainly didn’t feel like any low-​cost economy airline experience I’ve had in Australia.
The flight to SFO from PDX was so speedy that I didn’t make use of the in-​flight menu but, as someone from a country where in-​flight WiFi is unheard of, you best believe I took advantage of that novelty. Should your flight be longer I know this is a service that could take the edge off any fliers nerves or boredom.
And frankly, as long as I land safely at my destination I’ll consider it a win.
They’ll be my carrier of choice for future US domestic travels!

My new fav airline! Jez — this airline is so much better than any of the others I fly (and unfortunately I fly a lot due to my job), I just wish I could fly them everywhere! But alas, at the moment it’s only been between PDX to SFO and LAX.
Nice, comfortable seating, but the best part is the video screen in the back of each seat, where you can watch a movie (of course, not free), selected free channels (they have BRAVO, which I love), and even order food and drinks from the screen. Flight attendants seem more friendly than some of the other airlines I fly (I won’t mention any names), and their customer service has always been very helpful.
If you can snag one of their amazing deals to LAX or SFO, it’s worth it.

Love this airline! It’s like a fun lounge with wings. I tried Virgin America for the first time yesterday and I didn’t have a single issue. The flight attendants were friendly and helpful, the seats are more comfortable, and the food, drink, and entertainment offerings are much better than other domestic airlines I have flown. Checking in was a breeze as well. I hope to fly Virgin more often from now on!

Can I fly them everywhere? I wish after taking Virgin American I could kick all the rest of the American domestic airlines to the curve. Love the ordering from the seats. Flight attends were pleasant and seem to always wish to help rather than seemlng annoyed like lots of other airline flight attendants. And those pilots, it was the smoothest landing I had in a long time. Bravo from me who loves to go all over the place. I might just pay more to get on your plane. Love the seat entertainment center.

Praise The Lord, finally a decent and exciting airline. New aircraft, airy and very clean. All the staff from the gate personnel to the flight attendants are incredible. We had first class tickets, boarding was a breeze, the seats are very comfortable and recline in ways others don’t.
The breakfast they served it was delicious! (Muesli, potato cakes, spinach mushroom omelette, small scone)
I won’t be going back to AA for my domestic flights. Virgin all the way!

I don’t get it. I don’t get why I still like flying Virgin even though they charge for everything that Southwest doesn’t charge. Perhaps it’s the semi-​lounge-​y chillwave they play. Perhaps it’s the sarcasm in their flight safety video. There’s a Virgin charm with every flight.
But for this one in PDX, I am particularly fond of its proximity to Pendleton. If one must purchase something from the tax-​free land of Oregon, it shall be made at Pendleton for that they have the raddest boots with Dr. Martens and the most beautiful wool blankets.
But really, may I get a bag of organic kale chips as complimentary in-​flight snacks? If not, I might have to start packing my own in-​flight meals.

Consistently great people, beautiful new aircraft.
A breath of fresh airline, indeed…
Portland is in need of competition, but the prohibitive costs of operating here (thanks to the airport’s STEEP gate and landing fees) make it tough. Several airlines have left in the last few years. Good to see a new airline coming in and offering a distinctly different product. It’s like 2013 on an airplane! Imagine that!

I never meant to cause you any sorrow.
I never meant to cause you any pain.
I only wanted to one time see you laughing.
I only wanted to see you laughing in the purple rain.
Purple rain, purple rain
Prince’s lyrics kept running through my mind while boarding the plane. See the photo and you’ll know why.
In short, Virgin America is my new favorite airline. After flying American, Delta and Alaska in the past few months, there are a couple of really nice benefits to flying Virgin.
1) Everyone else is flying American, Southwest, Alaska, etc. So when you arrive at the airport during a peek travel time (hello Spring Break), check-​in is a breeze, because they only operate a couple flights out of PDX. No lines!
2) I first flew on Virgin 20 years ago and they’ve still managed to keep their modern, cool vibe compared to the utilitarian esthetics of most of their competitors. Now, I say this from the viewpoint of an economy passenger because the difference between economy and first class seems much less on this airline. If you don’t get all the upgrades and perks on the other major carriers, coach can be a painful place to be. It really didn’t seem quite so bad on Virgin.
3) That’s entertainment. While they still charge you for movies and special TV shows, satellite TV is complimentary. You can overdose on E!, Bravo or have a NCIS marathon on the USA channel while you fly cross country. The biggest surprise… much to my delight, they have a channel dedicated to the S.F. Giants.
4) They cover the basics transporting you from Point A to Point B, show safety videos, etc., but it is all done with a wink and a smile. The video is charming, the Virgin Gate at PDX looks more like a lounge and they play music while you wait. The planes all have funny names and the flight attendants are cheeky little monkeys. «Collect your luggage at Carousel B for Beyonce!»
5) While I miss the days of free snacks and meals on flights, if you have to cut it back, I actually like their approach. They do one full pass through of the cabin offering beverages to passengers, then only serve you upon request for the rest of the flight. But rather than use a call button, everything is done through the touch screen. So you can order snacks, meals, drinks, etc. whenever you like. My sons thought this was the best thing ever.
While I wish they were part of one of the larger airline groups, I will start searching for Virgin flights first over some of my regular airlines where I’ve been a customer for years. As a long time traveler, I truly appreciate an airline that seems to remember when flying was fun and a little bit whimsical.

Virgin America currently offers the cheapest fares from PDX to SFO. And the planes are all sexy with ambient techno and mood lighting. Seat-​back video displays even in economy. Brilliant service model where you order food from the console and they bring it to your seat. And stewardii that are dressed like they walked out of an H&M (all buying the same thing).
Interesting change from our usual domestic carrier drudgery. Beneath the glowing indigo surface it’s the same as many other airlines — too big with too many stupid policies. Zero flexibility and not a ton of great customer service. But hey, as far as airlines go, that’s par for the course. So if I can spend between $ 50-​$ 100 less per R/​T between PDX and SFO, by god I’ll take it.

People at the check-​in desk are super duper friendly! Especially Heather, she answered all my questions with a smile on her face and was super willing to help!
Flying standby rocks too! They hand you your ticket instead of calling out your name, yay for personalized service!
Loved the attention to detail, precisely why i love flying with Virgin!