US Post Office

This is the slowest post office ever. We’ve been waiting here for almost 15 mins while one very slow employee takes his sweet, sweet time. Go anywhere else!

The employees gere are nice but maybe too chatty because there’s always a line to the door. They really need to have three employees running all the registers during the busiest times bc the people who need this office all have jobs to get back to. I hate having to spend my lunchbreak in the line at the post office. I’d go to the one across the river which is closer to my house on a Saturday BUT IT IS CLOSED ON SATURDAYS.
And the machine to weigh and ship ypur own packages is broken. :(

I have been to this post office several times at different times of the day. There is usually one person at the counter, or two if you’re lucky. The last time I was here was in the middle of the Saturday Christmas mailing rush and they had only one person working the counters, with a long line of customers waiting. The two ladies who work there are lovely, very helpful and friendly. However, there is a gentleman called Erwin who should not be in a customer-​facing position. He has been rude, unhelpful and condescending every time he has «helped» me, and I have witnessed him treat other customers equally badly. The reviewer below probably had the misfortune of running into him.

For the record, I came here as a tourist and on a weekday before noon.
Surprisingly the line was relatively long (maybe several people ahead of me). There were three people working at the counter, but of the three only one was focused on doing passports while the other two did the regular mailings. So of course there was some confusion as the passport line was going super slow. I did notice a notice stating that ALL PASSPORT RENEWALS required an appointment though.
As for me, the cashier was super friendly and went through the line quickly. I was in and out of there in less than 10 minutes for mailing a care package. She even let us browse through their collection of stamps without rushing us or giving us any attitude for not buying anything.

The experience I had at this post office was probably the most frustrating and unprofessional experience I have ever had; My husband and I were so frustrated that we just grabbed our things and left. It was our first time getting passports so we didn’t know what to expect. We didn’t know that they wont accept the card form for birth certificates because that is all my husband has ever had and it has worked for everything else. Had we simply just been told that and not talked down to the entire time THEN maybe our experience would have been a little bit calmer. On top of being talked to like we were children the gentleman, I believe his name was Ervin, allowed another talkative customer to interrupt our session to ask him questions and interject during our conversation about the birth certificate. I finally had to turn around and ask her to stop because she was only adding to the stress level. I will probably never go back to that location just because of this experience.
I hope business moving forward can be a little bit more professional and controlled so that other people don’t have the experience that my husband and I had.

I love having a post office just a few blocks away. It’s never too busy, although there is usually only the one woman working behind the counter. But she’s great, very friendly! And they have always had the new stamps that I want (from postcard stamps to regular stamps to the international rate stamps), so that’s good.

I was excited to see a post office open up less than a mile from me as I need to send certified mailings quite frequently and the other one was fairly far out there. It was clean and there was not a bad wait, two things that were sorely missing from the post office I used to go to on PSU campus.

This is one of the strangest post offices I’ve ever been in. I dropped by on one of my rare trips to any post office to send a couple of things via certified mail. When I walked in, all I could find was a very long hall full of PO boxes befitting a downtown venue surrounded by businesses. I wandered for a few seconds confused that I couldn’t find the «real post office» to take care of my business. I ran into a very nice employee who helped me find the small retail outlet. I was greeted by two lovely ladies who helped me get my certified mail needs met. Everybody was very warm and friendly, and some man with a pizza box bought stamps and handed out a couple of free pizza slices to the ladies at the counter. This kind of community feeling is nothing I’ve ever associated with the post office, but it’s very nice indeed. My only suggestion would perhaps put up some bolder signage to direct customers to the «real post office» and not let them wander as I did. However, this post office is overall a winner and some place I won’t dread going to as I used to do when I had to make a trip to the old University Station up near PSU.

This is a brand new Post Office on the corner of SW 1^st and SW Madison. It’s clean and efficient. They have the self service postage machines and plenty of supplies like Flat-​Rate boxes and Priority and Express mail envelopes/​boxes.
The staff have always been friendly and helpful. Not your typical bored Government employees.