Universal Enrollment Services

Walk-​in TSA-​Precheck Applicants treated like second class citizens. Every other walk-​in applicant is accepted before you. Make an appointment, maybe you’ll receive better respect for your time.

When I decided to pursue my TSA Pre-​Check, I was aghast when I heard that I would have to visit a local office to complete the application process. I had visions of bureaucracy dancing through my head like sugar plums on Christmas Eve. Boy was I wrong!
The Universal Enrollment Services (UES) office is located in a shopping plaza and could be easily overlooked. However, once you step inside there are two things that seem amiss:
1. The space is surprisingly minimalist.
2. The place runs like a clock!
This is a super efficient operation. I walked in the door and I was immediately greeted by a gentleman at reception. He was loaded with helpful hints for the pre-​process. One example is that your Passport, if you have one, is the preferred document. Apparently this is more uniform and complete than state specific IDs.
The booking times were perfect. I had barely sat down to do my paperwork when I was called into the process. This was fifteen minutes before my appointment time. I went and sat with a pleasant young lady that asked me to sign several electronic documents, provide digital fingerprints, and take a picture. The whole actual process was probably less than 10 minutes. I completed a government process in approximately thirty minutes or less and was out the door a few minutes after my appointment time was scheduled to begin.
Now, I am thankful to everyone at UES as a look at the pre-​check lines of hundreds of people. Meanwhile, I have not waited more than 10 minutes at PDX. I leave my shoes on and my laptop in my bag. This is completely awesome and well worth the $ 85 for five years. I strongly recommend that travelers engage in this program and the UES Office is the place to go!

Came here for TSA precheck. I had an appointment and they took me back immediately. The entire appointment lasted about 10 minutes. The woman who did my fingerprints was professional and efficient. You can walk in, but there were 8 people waiting so I was happy to have made an appointment.