The Portland Clinic

I had excellent help from a nurse named Isaac at this location. He quickly went over my situation and recommended I proceed to a hospital ER for more in depth diagnoses. I was also surprised that there were no fees /​paperwork to fill out before I was helped.

Far and away the best urgent care clinic I’ve been to. It’s clean, and wait times are short, and every doctor I have ever seen (and it usually a doctor, not a nurse practitioner) has been respectful, friendly, caring and competent.
Please note: if you’re having sleep troubles they will screen you out and turn you away, but it seems like they see everything else.

Convenient location. Great hours. Urgent care facility. Primary Care facility. Physical Therapy and X-​Ray/​MRI facilities on site. Awesome staff and numerous specialties are in house.

We have used this urgent care for our kids for several years and used to really think it was a great place to get quick medical help when our primary doc’s office was closed. However, our last two visits have ended without getting any medical attention. It seems their service has gone down hill.
Here is what happened on our last two visits:
1) There was no doc at the urgent care on a Thursday evening who could see my 7-​yr old son. They weren’t apologetic at all. Apparently you are supposed to call first to see if they can treat your child. Parents take note!
2) I showed up with a sore throat at 3:30 in the afternoon and was told it would be over an hour wait. An hour later, they had only called one person from the wait list. I had to leave to take care of a child-​related need. They called my name before I returned and said I had to get back at the back of the line (which was then much longer than an hour).
My conclusion is that they are not properly staffed to deal with the needs of their customers. Waiting over an hour is typical in the ER, but shouldn’t be the case in an urgent care!

I really can’t give the urgent care team enough stars! Always a stellar caring crew, they really spent a lengthy amount of time getting my necessary meds approved by Oregon Health plan. Still waiting for call backs from OHP, my primary and Health Share… They just Rock!!!

After a very unpleasant experience at another ENT office I went to Doctor Esmer at the Portland Clinic based on the suggestion of a friend. I had a rather serious sinus issue that was causing a great deal of discomfort. Dr. Esmer’s office was so incredibly responsive to my situation, getting me in right away and moving quickly to find solutions. The entire office staff was impressive. Dr Esmer runs a well-​oiled machine in this office. I felt so well cared for and informed from the first meeting through surgery and after. This office truly sets the bar for professionalism, skill, patient care, organization, follow-​up and friendliness.
Absolutely fantastic!

I had a great experience with Dr. Esmer and staff. I had a tonsillectomy that went very smooth, lots of attention paid to me to make sure it wasn’t horribly painful. Lots of attention paid to make sure I had the right meds. Exceptional care. I highly recommend.

My husband and I are teachers, so to say that we work in a relative cesspool of disease is a vast understatement. This year was especially hard on us, and since we don’t have a primary care doctor, (we did at one point; we’re not that irresponsible, but she packed up and left Oregon without so much as an email notification) we’ve had to resort to going to Urgent Care at the Portland Clinic.
Check-​in is relatively painless, in that they don’t ask you a ton of questions and give you the stink-​eye for not having a primary care doctor. The waiting room is comfortable, and they do tend to take you back into the main clinic in a reasonable amount of time.
It’s what happens once you’re in the back that gets my Spanx in a wad. Once you’re situated in a little room, the staff seems to forget you exist. On our last visit, my husband and I waited for over an hour to be seen. I even read the Parenting magazine to pass the time, and I don’t even have the remotest desire to be a parent.
I wouldn’t be so irate if there had been scores of other patients before us with more severe issues, but there weren’t. In fact, we had a nurse come in at about the 45 minute mark, ask us about our chest problems, realize she was in the wrong room, and promptly leave with a sheepish grin and a promise that we’d be seen soon. After another twenty minutes had passed, I opened the door to our room to see a few staff members, including the nurse, just milling around and chatting at the desk. When she caught my eye, she just ducked into the file room.
I ended up leaving our door open, so that someone passing by might notice the two grumpy educators. Finally, a doctor poked her head in, asked if we’d been helped, and then told us that someone had taken my husband’s chart. Where? I have no idea, but I have a feeling Nurse Ratchet took it. The doctor procured my husband’s chart from the ether, poked some contraption in his ear, declared it infected, and left. She was with us for maybe six minutes, but at this point, we were so grateful to just leave that stuffy little room that it felt like she was doing us a favor by speed diagnosing him.
If you are not feeling well, have an evening to kill, and have an intense desire to read mysteriously sticky magazines, head on over to the Portland Clinic!

Only have had two experiences here, both with urgent care. One was for my boyfriend and one for my niece. Both of them were seen in a timely manner, both of them saw a Dr. who spoke English as a second language (for those who need a language other than english, this is a plus) but were very easily understood. They both left with appropriate prescriptions and instructions. The girls at the front desk were polite and efficient, though not overly friendly. That’s fine, I don’t need a best friend, just to see a doc.
A point to note, they don’t always have someone on call there to see children, so call ahead. Big open lobby area, I know they have some offices there for regular doctors, but not much. It’s a pretty small clinic and mostly urgent care. The surgery center is at the same location, my guess is that’s the main draw for the site.
They are open 8am to 8pm on weekdays and I think until 6 on saturday. We showed up at 15 till 8 and had no problem or attitude being seen.

Dr. Vallejo, is a very nice guy and helped me in my latest debacle. I think subconsciously I want to meet and marry a doctor with all my latest stunts.
Today, I feel on the ice and it appears not be broken but they sent me to x-​ray to make sure.
This is a lot better than me waiting for three weeks like I did with my foot. (See last winter).
So, wtf can I say, I’m a disaster when it comes to injuries and such but I got in quickly and the whole thing took about an hour so all is well except my racquetball career is on hold.
I’d try this place again if I get (strike that, when I get) in a similar jam.

I took my husband to the Urgent Care Clinic of the Portland Clinic when he had an ear infection. My word. What service! The staff was efficient and quick with the paperwork. We had about a 5 — 10 minute wait before he went back to see the doctor.
What impressed me the most was that although we had in essence ‘walked in off the street’, the attentiveness of the staff, both nurse and physician, was not your typical urgent care experience. The attention we received was above and beyond the normal experience. Such focus on what we were saying, such concern about how we were feeling, our symptoms, etc. I haven’t had such quality care from a physician in I don’t know how long. They really listened to us.
It was such a good experience that I drove across town two more times when I was ill and when my daughter was ill.