The Oregonian

I’ve had a subscription for about 6 months now. If I could ever get through to anyone I would cancel. I’d rather not have to do that; I like getting a paper– but that’s exactly the problem, I never get it. The only paper I get with consistency is Sunday’s paper. that’s 4 out of 5 papers they fail to deliver on a regular basis.
The last time I called about my missed papers I actually talked to a human being who almost-​but-​not-​quite apologized for the mistake and promised to send all the papers for that week that I hadn’t received. I didn’t even get a soggy paper at the bottom of my steps. Not a one.
I called and the recording told me customer service was gone for the day (it wasn’t yet noon.)
The quality of the paper is okay, but I remember a time when my papers would show up– at my door! –not 60 feet away from it– safe, protected from rain, and they would do this with regularity.
Granted, that was some three thousand miles away. I’m starting to understand why my neighbor gets the New York Times.

I’ve been a subscriber for more than 40 years, but after moving to Vancouver, I decided The Columbian was more relevant. I wasn’t happy with their decision to put the paper online either. On those days, I didn’t read it, but of course, I was expected to pay for it. It takes forever to get thru to customer-​no-​service. I finally thought it was stopped, but it started up again, & when I finally got thru, I was told my paper had been restarted & I owed $ 21.25. When the bill came, it wasn’t a final bill; it looked like a past due bill! Today, I was told it would be stopped, & I would get a refund of $ 18.75. I miss my faithful old Oregonian, but it just isn’t the paper it used to be, & their customer service is embarrassing. RIP The Oregonian.

I don’t understand why, even after daily calls, the newspaper can’t be delivered on time. We resorted to saying «oh hi, it’s us again.» Only we clearly aren’t the only «us» so we dutifully give our pertinent information for them to find our record. In a moment of frustration, I said «I think since late or not-​at-​all is the norm for delivery, that’s how I’ll start treating my invoice payment.» Yeah, that went over well.
Hey, Oregonian Circulation, what can we do? First we are asked to politely accept a major cut in service with no cut in rate, then it is like pulling teeth to even receive the four papers a week we are graced with. Help please!

I remember a time, not that long ago really. it was a nice time, a time when the Oregonian didn’t suck. Remember they actually did investigative reporting? They even won a Pulitzer for it. They advertised «if it maters to Oregonians its in the Oregonian.»
I mean it wasn’t true, but they advertised that and people didn’t instantly laugh. Even when they burried the Packwood story…
Ok that was then, now you have the exiting option of paying for a bunch of advertising and content you already got from your computer. No not from OregonLive their website, from good ones.
Newspapers everywhere are in trouble. They are cutting back the one thing they do which we need. Investigate, and inform us. So now wherer to find out whats going on around here? Probably the Portland Tribune.
For my rating Im giving it two stars, I’ve seen better… in this case it includes the Oregonian a few years ago.
If it maters to Oregonians… well at least they still cover sports…

I canceled my subscription. Three weeks later they started delivering again, then tried billing me for it. This company and this newspaper suck!

A 50% increase in the Sunday edition? Are you friggin kidding me? Okay, last straw, done.

Time for an update: 11/​2015, they suck absolutely and totally. I hate the new format, makes it so hard to read while eating breakfast on a Sunday. We dropped them for awhile then picked the subscription up again about 5 months ago. In addition to their crappy format they cannot seem to get my paper delivered, I have to call nearly every Sunday to get it delivered which wastes my time trying to use their stupid fucking phone tree and then when they do deliver it, three hours later!
I have missed my paper two Sundays in a row and today they said the same thing as last week, they will report it to the District Manager and give me a month free. A free month does me no good when they can’t get the paper to my house. I find it annoying as hell.
I almost forgot the Food Day section which used to be a highlight for me, is now a Hipster/​Vegan/​Portlandy bunch of BS. There has not been one recipe I am interested in making, not one!
The content is lacking as another point of complaint.

Awful newspaper now. In efforts to increase their already sufficient profits, they have laid off most of the skilled people and hired interns and whoever they can get at a discount.
Their website
is just a stream of stale news. Stories sometimes stay on the home page for 3 days or more. The news stream sometimes repeats the SAME story 3 times on the home page. I can go to the website one day, and when I return the NEXT day, only one or two stories are different.
The Newhouse family have run this paper and website into the ground, just so they can add more guest houses to their mansions on Long Island.

Glad to see all the negative reviews. Oregon is one state where right-​wing views and arguments won’t make you rich. Sorry Oregonian, we’re done with you.

I was killing time at a Starbucks the other day. There’s always the one spot where people leave their newspapers when they are done. I picked up what I thought was the Entertainment section of the Oregonian.
Turns out it was actually the entire paper. Wow. Honey, I shrunk the news. It measures about the same dimensions as the Mercury, maybe a tee-​tiddly tad larger. $ 1.50 if I had paid for it. I repeat: wow (but not a good wow).
I still learned some things, mostly yesterday’s news though.
Apparently, the most important function of this paper is to provide advertising space for every fireworks dealer in Clark County, Wa.
Mission accomplished.
Plus 1 star because no one had done the puzzles yet; I had a LOT of time on my hands that day.
Star taken back because it’s a tee-​tiddly tad too large for the litter box.

I have ordered the Oregonian for many years. I decided to not pay my renewal when it came up yet they still kept delivering. I finally received an email from someone there advising my subscription had ended and could they give me some great deal to renew. I said no thank you please cancel my subscription. Two months later I get a notice from a collection agency stating I owe the Oregonian $ 20. NOT OK! I will never subscribe to the Oregonian again. Do yourself a favor, look the news up online and save yourself the headache.

Biased, vindictive leftwing reporters are in charge at this «news» paper. How does an extreme wing of a political party get to run the largest newspaper in a state of 4 million people? Newspapers were once civic-​minded and family-​oriented. Now they only care about certain constituencies and ignore or screw others. Don’t ready this bullshit unless you’re in the choir (ie if you are communist, prefer other nationalities over Americans, divide people by race/​gender/​sexual orientation you may enjoy reading the propaganda).

The Oregonian newspaper format sucks and no movie times for regal. We stopped subscription to this horrendous paper. Avoid this like the plague.

This crap paper deserves minus star. It bothered me giving it one star. It’s a shadow of what it was. This new publisher should be ashamed. I was the only person on my street with a paper in the driveway. I just cancelled. They offered it for free, I told them to save the trees. Wow, it’s the worst.

What I like–
*fairly comprehensive coverage for the local areas
*Friday and Sundays E sections
*Food Day on wednesday.
What I don’t like–
*lack of highlighting national issues, lead stories on page 1 are all about pot anymore (I get online my Moms Pittsburgh Post Gazette and it is a true newspaper)
*Sports is kind of a joke. The majority is about our 2 universities and the Blazers/​Timbers/​Thorns. If your not a fan of college sports or local teams the section is a waste.
*Saturdays issue is a waste, I’d rather have Monday
*watered down printed articles, making you go to OregonLive which is bloated with ads and slow to load
*the fact my delivery driver throws the paper in the dirt every delivery day
*the fact that my monthly cost is now $ 30.
I actually may drop the subscription and walk to the grocery store and buy it for $ 1.

I am not a subscriber, nor have I ever been a subscriber. I have been getting this paper for at least three weeks. At first, I thought it was for the new neighbors across the hall. But they never picked it up and it kept getting kicked over, closer to our door. We cleaned them up after a week. We are still getting them. In fact at 5:30 on Wednesday evening, we got the Thursday edition thrown at our stairs. This is ridiculous. I would love this if we were getting ready to move, but we aren’t.
I can not find an email address for circulation (if anyone has one, please post it in the comments)., and the phone line is open only when I have no way to call. I can not get rid of this. And I don’t want it. Getting to the recycling in our building is a pain and papers are heavy.
If I get billed for this, I’m really gonna be pissed.

Note from the Oregonian in today’s paper announces a price increase, and indicates that as a result my prepaid subscription will run out «sooner than it would have without this increase.» I wonder if retroactive price increases like this are even legal. Unfortunately it seems to represent a further decline in Oregonian’s regard for its subscribers. I still resent the cutback from daily delivery and the poor condition that the new format paper often is in when it arrives. Ties that bind (I was Oregonian paper boy and started reading Oregonian in 1950s) are fraying to point I am close to cutting the last strands. Downtown streetcars make Portland seem like a real city — lack of a decent daily paper seem to show the opposite.

I would give zero stars if available. I don’t subscribe to their service, NEVER will, and IF I had any friends who did I would tell them to run fast.
They are completely out dated, have no real news, and in the day of climate change INSIST on wasting paper and LITTERING my yard. For years I have called them and complained insisting that they stop littering my yard with paper. When I do, they stop for any where from a week to six months. I have their subscription service on speed.
For a news organization focused on the progressive area of Portland metro, you would think they’d be more aware of such blatant waste.

I have zero use for news on paper and I find the Oregonian’s paper boxes are the ugliest thing on the street in my neighborhood, now if only my neighbor would let me remove them we could class this joint up.

The Oregonian was at one point the most respectable news publication in the state of Oregon. Their hard hitting stories, community oriented slant, talented staff of writers were able to keep even the least dedicated reader engaged. While the current generation has shifted the demand to all things online, unfortunately the coverage has taken a turn for the worst.
There is a lack of quality in much of the articles now; many of their star writers have left, presumably for greener pastures and possibly more stability. The stories have such an entertainment spin to them and there seems to be more ads than stories. I’m all for papers making money, but when most sections have been plagued with irrelevant stories and random ads, it becomes more of an eye sore than a good read. The Sunday edition is considerably less bulky (i.e. less paper — which should be good) but not for the right reasons.
After hearing many subscription woes and other complaints from like minded others, it’s no surprise they’re going downward. For a paper that once (and probably still) commands the largest distribution in the metropolitan Portland area, it’s sad to see this newspaper in its current state.