Susan Captein LCSW

I would recommend Susan to anyone! Everyone referencing Unilocal should disregard John D’s review. I honestly don’t know what he is talking about. I wasn’t going to leave a review until I read his review and was so surprised by how inaccurate it was. I had a great experience with Susan. I really like her and she really helped me when I was having a difficult time. She is an awesome therapist, smart, understanding… and just a good person. You feel immediately comfortable with her and she is super committed to helping people reach their goals. I think John has some issues, and I hope he finds another therapist so he can figure it out. Calling someone a bigot because they disagree with you is just weird. Get it together John.

I had attempted, in good faith, to resolve my complaint with Ms. Captein. After her refusal to address the issues in which she clearly behaved inappropriately with me, I decided to file a complaint with the State. It is my hope that this will help other’s avoid her services if, after reading my experience, they believe that they might be subjected to the same bigotry that she showed towards me. I also hope that being open and transparent will prod the state into meaningfully addressing the issues that I raise. By any reasonable standard of judgment Susan clearly flouted the ethical guidelines by which she should have been acting.
Here is the content of my last attempt to resolve the matter privately with Susan, by letter, to which she has not responded. I gave her around a month to respond.

Susan,
You will find enclosed the complaint that I am preparing to file against you with the State of Oregon regarding you professional mistreatment while I was attending therapy with you. I regret that it has come to this. I provide this to you here with the hope that you will, finally choose to openly and honestly deal with me. If I don’t hear back from you quickly I will proceed and file the complaint with the state. I will take all actions that I outline in my complaint.
It has been intensely disappointing to be mistreated by you in the manner that I detail in my report. Rather than accept, apologize and appropriately attend to remedying the harm done to me by you, you chose to avoid, equivocate and attempt to portray me as the problem. That’s unfortunate.
I have a very specific concern that goes beyond my own personal experience with you, though it is founded in that experience. I believe that you should stop working in, any context, with men. You clearly have unresolved issues regarding men as a group. You clearly stated to me that «men are superfluous», and insist that I agree with you. It wasn’t: «some men are jerks and I dislike those that are». It was categorical. If I had any inkling of the degree of self-​righteous bigotry that you had towards my gender I would have never have accepted you as an appropriate therapist. There is a profound rift in our culture between many men and many women. Across that divide, there are frequent and repeated exchanges of vitriol, self-​righteousness, and profound anger. My personal identification is not as a «man» but as a human being, as such I find both sides in this war, misguided at best, and often filled with a self-​righteous hypocrisy.
This is your last opportunity to muster the courage and integrity to deal with me a genuinely responsible manner, before I move forward with my complaint. My feeling is that you will not do so. I regret that. I hope to hear from you.
My best,
John deAndrade