Stentorian Data Recovery

This started in August, and it’s now January 26. At first Steve seemed like a real standup guy. But my drives gave him a huge challenge. He says he got all my files off but he can’t restore my drive, so he was going to come over and just put my files on my computer. He cancelled the appointment where he was going to do this, then we were out of town for two weeks. When I came back, I called him to make another appointment, and he has not returned my numerous messages, on email, messaging, phone or otherwise. He has my two drives, and I have one of his with some of my files that I cannot open successfully (which is why we needed to redo all this. He was supposed to be bringing me the files in a format I could open.
I want to return his drive to him, and get my two drives back. I finally went to his downtown office during business hours. He was not there. I called him from the office to let him know I am pursuing this. I just want a return call to see what’s happening and to get my equipment back. I’ll have to call the police to get him at his home, if I can find him.
BTW, I left him very respectful messages, told him I wasn’t angry, and begged him to call me. That was true then. Not so much now.

Steve was very helpful, responsive to all my questions/​concerns, and worked hard to get back all the info he could on our flash drive. My girlfriend nearly lost all of her Master’s Thesis, but with Steve’s help we quickly got back most of it, in a matter of one day! I hope to never NEED to call him again, but if I do have a data loss, he will be the FIRST person I call. Thank you again Steve.

Steve was fast, efficient and totally reasonable. He picked up my external drive, dropped it off and saved five years worth of data! Highly recommend.

When our hard drive died we were kind of at a loss. It was the middle of a bad week (fender bender, My dad in hospital, handful of other crap).
Was it dead or only mostly dead? Would we recover our stuff? Our pictures that we foolishly had not printed or backed up.
Hubby searched on the web, I posted questions here. Hubby was pretty sure we needed a clean room to recover our data. Hubby knew this because it was making scary noises and he is a software guy. I just go with what he says, I’m a technically challenged social work type. I smile and nod or frown as needed.
In a web search for Portland hard drive recovery hubby found Stentorian Data, a local outfit. Steven Lloyd came to our home, picked up the whole PC, took it with him, diagnosed the problem… indeed it was a physical drive failure that required clean room work, shipped it to a place in CA that does the clean room thing, and about a week later we had a new hard drive with all the data restored fully installed by Steve back into the PC. Everything back to us as it was, well better really. He brought it back to our home, too.
The cost? Most was for the lab, Steve’s labor costs were totally reasonable. He was efficient and professional and we are satisfied with the outcome.
Whew. Disaster averted.
Hubby would have been really hard to live with if the outcome had been otherwise, so I’m pretty darn relieved.

Steve took great care of me! He was able to recover all of the data on my failed hard drive at a fraction of the cost that one of the larger companies tried to charge me – all without the need to send to it to a clean room.
Definitely contact Steve if you’re local to the Portland area and in need of data recovery services.

Steve @ Stentorian Data is simply amazing! I am a professional photographer and had a 1T external hard drive that died without warning. Although some of my client files were backed up, I had so many critical things on that drive and was in a panic. I had a different drive crash on me about 4 years ago, and it cost nearly $ 2k for recovery… I was nervous that I was in for a similar scenario. Not only did Steve meet me immediately after I contacted him, he kept me posted on his progress and had a fully recovered drive back to me in just a couple of days. I was ecstatic! He was also just a super-​friendly guy, and was kind enough to give me a discount on his services since I am a low-​income small business owner. I cannot recommend Stentorian Data highly enough, and sincerely urge anyone searching for a data recovery service to stop looking and just call Steve!

It’s never fun when you get caught with your pants down and you haven’t backed up your hard drive. As you’ll find out data recovery is fairly expensive but you needn’t be robbed.
Steven at Stentorian has great rates and he does an excellent job. My portable 5 Gig hard drive crashed last month and Steven recovered all my data in short order. As far as I can tell, all the data is there. I’d highly recommend Stentorian. They do hard drives of course, but also flash drives.