PostalAnnex+

Fantastic service– great music — cheerful attitudes and open Sunday. What else could one want?!

Faxing things from here takes on average 15 – 50 min depending on who does it and how many people are in line. The shorter times have been almost exclusively male employees focused on the fax. They get a little bit slower when people line up because they focus on helping people at the register when the fax is going (makes sense). However, most times I have stood and watched employees, sadly, the two female ones, absently texting their friends through the whole process which means often they miss type the number into the machine and have to do it over and over, or they miss the warnings from the machine all together (including wrong number being put in, warning all the pages did not go through, fax hung and did not send, etc.). So you wait through their texting session and then through their efforts to fix anything that went wrong. It has happened so many times, that I don’t trust the fax has been sent until the receipt spits out and has no errors on it. (Some people just hand their faxes, pay for shredding and faxing and go). Today I waited while texting was done, employees gossiped by the machine, etc. My 2 page fax took 25 min and was likely done 2 min after I walked in. Really stressful experience.

I was in and out in two minutes today. The staff are always friendly and quick. My partner has used their shipping services as well and is always so relieved with how easy they make it. Today I called, the phone was answered quickly, and asked how I could have them print my shipping label for me. Patrick gave me options (email to print is the best!) and upon entering I was served immediately. I handed the nice lady my $ 1 bill for the print and service and she said she’d take care of the rest!
My impression of the other reviews is that these people are expecting special treatment for services outside of shipping (remember, it’s called «‘Postal’ Annex!») While it’s convenient that they offer other services, I’d rather have them excel at making my life easier with shipping services than have a jack of all trades shop and get slower and less convenient shipping services.

No problems here. Came an hour before closing, and was able to drop off a UPS package, buy stamps, envelopes, and mail another package USPS Priority 2-​day, and it took under 10 minutes. The store is spacious, clean, and carries a lot of inventory. One star short of five because it seemed like the shipping cost was more than what I paid less than a month ago for pretty much an identical package at USPS.

Color copying was low quality — the first one came out in full color, next was dull, third was b&w. The staff guy that was helping me told me it was because my documents were too faint, and he said it in a pretty sassy way! Hmm, so the documents became *more* faint between copies 1 and 3? Was he defending his beloved employer’s crappy copier? Was this whole photocopying concept new to him? Did he believe the originals were becoming bleached by the powerful green light of the copier? I’ll never know, because I’m not going back.

I needed a reunion book copied and was told they did a great job so thought I’d give them a try. The first person I encountered didn’t act like he knew exactly what he was doing and a woman came and took over. There was a major misunderstanding about the pricing, even though I was told she was «pretty specific.» Anyway, after grumbling about having to pay way more than I thought, I was given a discount for the misunderstanding, so I left with a way better feeling for the business. I probably would try them again.

This place, should be condemned for toxic spillage.
The toxin I speak of is the crazy mannerisms is the man known as Brian. This guy, nuttier than a bag of cats, is apparently, so says he, the owner of the Broadway postal annex.
This afternoon, my husband and I, having just gotten to town and still looking for a place to live wanted to be able to receive mail. We stopped in and asked the pleasant young man that we’d like to know the mailbox prices. He gave us a price list and we agreed they were fair, at which time he handed us over to the care of Brian, described accurately by another reviewer accurately as «white beard, balding, bad teeth» and self described later as «the owner».
This seemed like a simple operation to me; go in, pay for a mailbox, start receiving mail. Not according to this pissed off old bastard. He asks for ID and my husband coughs up his. I presume he can handle it but my ID is requested and I get it from the car. I explain that I prefer my married name on the form as I have not changed my ID yet but he continues writing. Sir, I say AGAIN, I prefer my married name to go on the form, as I will be getting my mail under that name. Well now he hears me, and looks at me, seeming instantly flustered «I’m going to put down what it says here. You have to use the name on your license». Well that’s bull, so I explain the notion of common law name usage and that one can go by any name they choose as long as they do not wish to defraud or deceive, neither was my goal.
Well at this, Brian raises his voice at me, sputters angrily that i dare not lecture him on law and he tips ip the papers dramatically, calling me a «jerk», though it sounded like he intended to use something more harsh before blurting out jerk.
I was instantly confused by his outburst as was my husband and he tells us to get out, that he doesn’t think we «deserve a mailbox» there. We ask why he’s becoming upset, and tells me I’m «being a real jerk about it» and demands we leave. It’s at this point I ask for the owner, he claiming then that he, indeed, is the big boss.
If I speculated, I’d say, there was some mental instability there, perhaps dangerously so and I can only hope others heed my warning; this fruit cake, isn’t worthy of your business. Let the rotten fruit fall from the vine.

Everyone here is always helpful. I’ve used the Notary (everyone who works there is one) a handful of times and it’s my go-​to for FedX. I also love that they have office supplies when I’m in a pinch and need a convenient place to go to find something. This store is a dependable shipping and postal store.

I been a customer for 4 years and absolutely love this business. The smiling faces are always a joy. They are very professional and kind. I have a mailbox there that requires me to visit 2−3x a week. It is a business visit but never feels like one. I take great pride in supporting this local business.

Not pleased. Very unhelpful. Wrong information given on the phone and rude response on my arrival.

The employees at this place always act like i am disrupting them. They do the absolute least to answer your questions, and they take a very long time to do even that. You will certainly pay the highest price, both for shipping and packaging here and you will get bad customer service.

Friendly Staff, NFL (no ‘f — ing lines)
I will keep this postal annex in my routine for all my postal needs. No lines or grumpy (shoulda retired forty years ago) employees. The folks here are charming and helpful.
Pretty bare bones merchandise, but they have some stickers, greeting cards, and stationary.

I like the merchandise– but charging $ 1.00 to drop off a priority mail package? $ 1.00 for a small scrap of bubble wrap? I’d love to see a stop to the nickel & diming here — and progress towards good customer service.

After a terrible experience at kinkos we were refreshed by a lovely trip to postal annex. The staff was charming and very helpful. The ambiance was light with nice music. Our simple print job was completed efficiently and Ben even gave us some good laughs. Thanks for redeeming our afternoon.

I do not give them even one star. I have few things to say this postal annex.
I try to close the PO BOX account last month. I asked them to forward all the my mails to my new address. They said, It would charge me to forwarding my mails to new address. I said” How much? «They said «Its depends $ 5 to $ 10… per forwarding»
Really??? I said, «I am going to the post office to tell them the address change» They said «NO YOU CAN’T The Post office does not have the availability to do that and We have to do it» … Then I told them to toss all the my mails. Then, I went to the post office right after this conversation with Postal Annex. I was right! They have the form that change address to forward my mails to my new address. It was very simple transaction. The postal annex try to mess me up or simply postal annex person did not know? give me a brake! they charge me the premium PO BOX charge. I found out the price are 3 times more then regular post post office. REALLY???
They are too expensive to charge to the client to give them wrong information.
I was not happy about the service! never ever use this station or postal annex again!

I’d managed to avoid who I am assuming is the owner (white beard, balding, bad teeth) until now, but it must be like playing Russian roulette, at some point the gun is going to go off… I was picking up some large-​format prints, and noticed that there were some creases in them. The condition of the prints was important to me, so I mentioned it to the guy. Dude proceeds to berate me in front of a store full of employees and customers, and has a drawn-​out angry conflict with me over it. All over some prints!
From reading the other reviews here, this is apparently his normal way of conducting business. Well, it’s not mine. I’m done with this place and would encourage any one else to avoid this place like the plague.

I had very good experience with this location for several years– until today.
When I closed my post office box account, the deposit balance remains for forwarding. Periodically I receive mail that Postal Annex stamped using the funds from that remaining balance. And an employee verbally indicated that the forwarding remains in place for 6 months or until the funds run out, whichever comes first. As I only had a few items forwarded, I was told I had sufficient funds on balance to maintain the forwarding.
Today I called to inquire about a check that was mailed there inadvertently by a client. Immediately Brian was seemingly distracted and did not want to address my inquiry. Upon my questioning if there was a problem, he insulted me and summed up my previous business as «nothing but problems». To which he could not provide any specific details. And to top it off he is holding my mail unless I fork over $ 5. That or he stamps it for return to sender. Meanwhile pocketing the remaining balance I had for forwarding.
I’d take my business elsewhere considering the rudeness and disrespect directed at customers by Brian. What an absolute a-​hole.

I go to this place all the time for work and my tasks are often complicated and annoying but the employees here are always so accommodating and never reveal any frustration with my demands, I’m always acknowledged quickly by the friendly staff and leave feeling good with what I’ve printed and shipped and with my experience there. Well done Postal Annex!

Don’t buy stamps here! They charge you 10 cents more per stamp than the post office. They do offer USPS shipping as well as FedEx but only first class and there is a US Post Office 10 blocks away. I have also on multiple occasions received really bad customer service. The good thing about this place is that it has really good hours and there is rarely a line.

This place is expensive! I mailed two packages. Each were priced at around $ 20. I estimated the price at FedEx and USPS and both of them were priced $ 9 – 10 above the cost I paid at Postal Annex. The guy who shipped my packages blamed it on gas prices. The irritated staff and the high prices make it easy to not come back.
Anytime I’ve come here it has been for convenience. Don’t do it lazy people of the world! Go elsewhere!