Portland Teachers Credit Union

I am trying to get a new credit card. My sister has an account at Teachers Credit Union in Vancouver, WA. It’s now the IQ credit union. She likes it. So I was disapointed that the Portland Teachers credit union has been sold to On Point. I’m not surprised that On Point is as bad as so many other banks. Yesterday, I tried to reach one local bank (Umpqua) and two credit unions (Point West and their affiliate EZcard) and my own long time credit union, Unitus Community Credit Union. The phone mail systems for all of these are out of control. I spent FIVE HOURS trying to get through to these places. I slammed my cell phone closed so hard the screen went black. I thought it was ruined, but it was fine after a few minutes. But that was how angry I got. A friend recommended Banner Bank in Portland. I called them and Voila! Someone actually answered the phone! I am switching all my accounts there.

Portland Teacher Credit Union was recently bought out by OnPoint Credit Union. That was a sad day. Credit Union service just got a bad name. Everything that is ugly and bad about big banks with names that involve our country, OnPoint is just as bad. I use to belong to one of the big banks, and I thought that was bad. OnPoint dinged me more for services than any other place I have heard of. If you look at the bank as you drive by, they will charge you a fee! The service is nice enough, but without drive up ATM or teller, very limited locations, and loads of new fees, that was all enough to lose my business after 10 years!